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Reporting period: Jul '23Jun '24

Robert Harris Cafe Overview

10-100 Places
Cafe

Brand Satisfaction

81%
4pp

Country Rank

New Zealand
7 of 37

Category Rank

Cafe
4 of 12

Rating Score

3.9

Sales Power

Sales Index

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Robert Harris Cafe Brand Profile

Jul '23Jun '24

New Zealand

Robert Harris Cafe has a much lower satisfaction score for its Pricing compared to its other aspects. However, Robert Harris Cafe has succeeded in its Staff aspect, with a 88% satisfaction score.

Staff
88%
4pp
Service
81%
2pp
Food and Drinks
81%
5pp
Place
80%
6pp
Pricing
47%
7pp
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Robert Harris Cafe Satisfaction Trend

Jan '24Jun '24

New Zealand

Robert Harris Cafe's brand satisfaction has decreased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Robert Harris Cafe Food and Drinks

Robert Harris Cafe is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 86% last year to 81% this year.

Robert Harris Cafe Food Quality

Jul '23Jun '24

New Zealand

Robert Harris Cafe is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 44% last year to 43% this year.

Satisfaction Score

43%
1pp

Aspect Rank

5 of 12
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Robert Harris Cafe Menu Selection

Jul '23Jun '24

New Zealand

Use Realytics to know more about Robert Harris Cafelink

Satisfaction Score

Aspect Rank

2 of 12
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Robert Harris Cafe Dishes

Jul '23Jun '24

New Zealand

Robert Harris Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 75% last year to 74% this year.

Satisfaction Score

74%
1pp

Aspect Rank

3 of 12
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Robert Harris Cafe Drinks

Jul '23Jun '24

New Zealand

Robert Harris Cafe is facing challenges in evolving its Drinks aspect, with a 7% decrease in customer satisfaction, dropping from 95% last year to 88% this year.

Satisfaction Score

88%
7pp

Aspect Rank

4 of 12
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Robert Harris Cafe Place

Robert Harris Cafe is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Place aspect satisfaction score, dropping from 86% to 80% this year.

Robert Harris Cafe Atmosphere and Décor

Jul '23Jun '24

New Zealand

Robert Harris Cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 12
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Robert Harris Cafe Cleanliness and Hygiene

Jul '23Jun '24

New Zealand

Robert Harris Cafe is losing some of its appeal, with a concerning 1% decrease in satisfaction for Cleanliness and Hygiene dropping from 82% last year to 81% this year.

Satisfaction Score

81%
1pp

Aspect Rank

2 of 12
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Robert Harris Cafe Pricing

Robert Harris Cafe is struggling to meet customer expectations, with a 7% decrease in satisfaction in Pricing aspect, falling from 54% last year to 47% this year.

Robert Harris Cafe Price

Jul '23Jun '24

New Zealand

Robert Harris Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 53% last year to 47% this year.

Satisfaction Score

47%
6pp

Aspect Rank

7 of 12
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Robert Harris Cafe Service

Robert Harris Cafe is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 83% last year to 81% this year.

Robert Harris Cafe Dining Options

Jul '23Jun '24

New Zealand

Robert Harris Cafe is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Dining Options aspect satisfaction score, dropping from 91% to 90% this year.

Satisfaction Score

90%
1pp

Aspect Rank

4 of 12
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Robert Harris Cafe Waiting Time

Jul '23Jun '24

New Zealand

Robert Harris Cafe is losing some of its appeal, with a concerning 12% decrease in satisfaction for Waiting Time dropping from 69% last year to 57% this year.

Satisfaction Score

57%
13pp

Aspect Rank

4 of 12
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Robert Harris Cafe Staff

Robert Harris Cafe has shown an increase in Staff, with a jump from 84% last year to an impressive 88% this year.

Satisfaction Score

Aspect Rank

4 of 12
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