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Reporting period: Jun '23May '24

Gengy's Restaurant Overview

<10 Places
Restaurant

Brand Satisfaction

80%
1pp

Country Rank

New Zealand
113 of 156

Category Rank

Restaurant
67 of 89

Rating Score

3.8

Sales Power

Sales Index

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Gengy's Restaurant Brand Profile

Jun '23May '24

New Zealand

Gengy's Restaurant has a much lower satisfaction score for its Place compared to its other aspects. However, Gengy's Restaurant has succeeded in its Staff aspect, with a 92% satisfaction score.

Staff
92%
10pp
Food and Drinks
81%
5pp
Service
78%
2pp
Place
75%
3pp
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Gengy's Restaurant Satisfaction Trend

Dec '23May '24

New Zealand

Gengy's Restaurant's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Gengy's Restaurant Food and Drinks

Gengy's Restaurant is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 86% last year to 81% this year.

Gengy's Restaurant Food Quality

Jun '23May '24

New Zealand

Gengy's Restaurant is struggling to meet customer expectations, with a 12% decrease in satisfaction in Food Quality aspect, falling from 74% last year to 62% this year.

Satisfaction Score

62%
12pp

Aspect Rank

45 of 89
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Gengy's Restaurant Menu Selection

Jun '23May '24

New Zealand

Gengy's Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

18 of 89
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Gengy's Restaurant Dishes

Jun '23May '24

New Zealand

Gengy's Restaurant has shown an increase in Dishes, with a jump from 78% last year to an impressive 80% this year.

Satisfaction Score

80%
2pp

Aspect Rank

50 of 89
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Gengy's Restaurant Place

Gengy's Restaurant continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 72% last year to 75% this year.

Gengy's Restaurant Cleanliness and Hygiene

Jun '23May '24

New Zealand

Gengy's Restaurant has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 58% last year to an 60% this year.

Satisfaction Score

60%
2pp

Aspect Rank

13 of 80
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Gengy's Restaurant Service

Gengy's Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 80% last year to 78% this year.

Gengy's Restaurant Staff

Gengy's Restaurant is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

37 of 88
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