Balclutha Night ‘n Day Brand Profile
Jul '23 — Jun '24
New Zealand
Balclutha Night ‘n Day has a much lower satisfaction score for its Service compared to its other aspects. However, Balclutha Night ‘n Day has succeeded in its Staff aspect, with a 66% satisfaction score.
Balclutha Night ‘n Day Satisfaction Trend
Jan '24 — Jun '24
New Zealand
Balclutha Night ‘n Day's brand satisfaction has increased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Balclutha Night ‘n Day Food and Drinks
Balclutha Night ‘n Day is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 65% last year to 58% this year.
Balclutha Night ‘n Day Dishes
Jul '23 — Jun '24
New Zealand
Balclutha Night ‘n Day is struggling to meet customer expectations, with a 9% decrease in satisfaction in Dishes aspect, falling from 64% last year to 55% this year.
Satisfaction Score
Aspect Rank
Balclutha Night ‘n Day Drinks
Jul '23 — Jun '24
New Zealand
Balclutha Night ‘n Day has shown an increase in Drinks, with a jump from 78% last year to an impressive 82% this year.
Satisfaction Score
Aspect Rank
Balclutha Night ‘n Day Service
Balclutha Night ‘n Day is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 67% last year to 53% this year.
Balclutha Night ‘n Day Staff
Balclutha Night ‘n Day is facing challenges in evolving its Staff aspect, with a 1% decrease in customer satisfaction, dropping from 67% last year to 66% this year.
Balclutha Night ‘n Day Staff Friendliness
Jul '23 — Jun '24
New Zealand
Balclutha Night ‘n Day continues to evolve, with a 8% increase in customer satisfaction of Staff Friendliness, climbing from 60% last year to 68% this year.
Satisfaction Score
Aspect Rank
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