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Reporting period: Jul '23Jun '24

Armadillo's Richmond Overview

10-100 Places
Restaurant

Brand Satisfaction

77%
4pp

Country Rank

New Zealand
15 of 37

Category Rank

Restaurant
6 of 16

Rating Score

3.7

Sales Power

Sales Index

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Armadillo's Richmond Brand Profile

Jul '23Jun '24

New Zealand

Armadillo's Richmond has a much lower satisfaction score for its Service compared to its other aspects. However, Armadillo's Richmond has succeeded in its Staff aspect, with a 83% satisfaction score.

Staff
83%
1pp
Place
77%
13pp
Food and Drinks
75%
4pp
Service
74%
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Armadillo's Richmond Satisfaction Trend

Jan '24Jun '24

New Zealand

Armadillo's Richmond's brand satisfaction has decreased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Armadillo's Richmond Food and Drinks

Armadillo's Richmond is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 79% last year to 75% this year.

Armadillo's Richmond Food Quality

Jul '23Jun '24

New Zealand

Armadillo's Richmond is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 62% last year to 54% this year.

Satisfaction Score

54%
8pp

Aspect Rank

6 of 16
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Armadillo's Richmond Dishes

Jul '23Jun '24

New Zealand

Armadillo's Richmond has shown an increase in Dishes, with a jump from 63% last year to an impressive 66% this year.

Satisfaction Score

66%
3pp

Aspect Rank

10 of 16
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Armadillo's Richmond Place

Armadillo's Richmond is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 90% last year to 77% this year.

Armadillo's Richmond Atmosphere and Décor

Jul '23Jun '24

New Zealand

Armadillo's Richmond is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 16
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Armadillo's Richmond Service

Armadillo's Richmond remains a consumer favourite, maintaining a consistent 74% satisfaction score in Service aspect for both this year and last year.

Armadillo's Richmond Staff

Armadillo's Richmond is facing challenges in evolving its Staff aspect, with a 1% decrease in customer satisfaction, dropping from 84% last year to 83% this year.

Armadillo's Richmond Staff Friendliness

Jul '23Jun '24

New Zealand

Armadillo's Richmond is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 16
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