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Reporting period: Jun '23May '24

Armadillo's Richmond Overview

10-100 Places
Restaurant

Brand Satisfaction

79%
1pp

Country Rank

New Zealand
13 of 37

Category Rank

Restaurant
6 of 16

Rating Score

3.7

Sales Power

Sales Index

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Armadillo's Richmond Brand Profile

Jun '23May '24

New Zealand

Armadillo's Richmond has a much lower satisfaction score for its Pricing compared to its other aspects. However, Armadillo's Richmond has succeeded in its Staff aspect, with a 84% satisfaction score.

Staff
84%
Place
83%
6pp
Food and Drinks
76%
2pp
Service
75%
2pp
Pricing
70%
3pp
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Armadillo's Richmond Satisfaction Trend

Dec '23May '24

New Zealand

Armadillo's Richmond's brand satisfaction has increased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Armadillo's Richmond Food and Drinks

Armadillo's Richmond is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 78% last year to 76% this year.

Armadillo's Richmond Food Quality

Jun '23May '24

New Zealand

Armadillo's Richmond is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 60% last year to 52% this year.

Satisfaction Score

52%
8pp

Aspect Rank

6 of 16
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Armadillo's Richmond Dishes

Jun '23May '24

New Zealand

Armadillo's Richmond has shown an increase in Dishes, with a jump from 60% last year to an impressive 66% this year.

Satisfaction Score

66%
6pp

Aspect Rank

10 of 16
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Armadillo's Richmond Place

Armadillo's Richmond is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 89% last year to 83% this year.

Armadillo's Richmond Atmosphere and Décor

Jun '23May '24

New Zealand

Armadillo's Richmond is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 16
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Armadillo's Richmond Pricing

Armadillo's Richmond is facing challenges in evolving its Pricing aspect, with a 3% decrease in customer satisfaction, dropping from 73% last year to 70% this year.

Armadillo's Richmond Price

Jun '23May '24

New Zealand

Armadillo's Richmond is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Price aspect satisfaction score, dropping from 75% to 70% this year.

Satisfaction Score

70%
5pp

Aspect Rank

2 of 16
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Armadillo's Richmond Service

Armadillo's Richmond continues to evolve, with a 2% increase in customer satisfaction of Service, climbing from 73% last year to 75% this year.

Armadillo's Richmond Staff

Armadillo's Richmond remains a consumer favourite, maintaining a consistent 84% satisfaction score in Staff aspect for both this year and last year.

Armadillo's Richmond Staff Friendliness

Jun '23May '24

New Zealand

Armadillo's Richmond is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 16
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Armadillo's Richmond Staff Members

Jun '23May '24

New Zealand

Armadillo's Richmond is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff Members dropping from 70% last year to 67% this year.

Satisfaction Score

67%
3pp

Aspect Rank

6 of 16
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