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Reporting period: Jul '23Jun '24

Potzolcano Overview

<10 Places
Restaurant

Brand Satisfaction

72%
4pp

Country Rank

Mexico
1 581 of 1 957

Category Rank

Restaurant
1 108 of 1 352

Rating Score

3.9

Sales Power

Sales Index

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Potzolcano Brand Profile

Jul '23Jun '24

Mexico

Potzolcano has a much lower satisfaction score for its Place compared to its other aspects. However, Potzolcano has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.

Food and Drinks
84%
2pp
Staff
57%
10pp
Service
51%
10pp
Place
44%
7pp
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Potzolcano Satisfaction Trend

Jan '24Jun '24

Mexico

Potzolcano's brand satisfaction has decreased compared to previous month and now stands at 61%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Potzolcano Food and Drinks

Potzolcano is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 86% last year to 84% this year.

Potzolcano Food Quality

Jul '23Jun '24

Mexico

Potzolcano has shown an increase in Food Quality, with a jump from 38% last year to an impressive 40% this year.

Satisfaction Score

40%
2pp

Aspect Rank

939 of 1 352
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Potzolcano Dishes

Jul '23Jun '24

Mexico

Potzolcano is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 88% last year to 85% this year.

Satisfaction Score

85%
3pp

Aspect Rank

463 of 1 352
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Potzolcano Place

Potzolcano continues to evolve, with a 7% increase in customer satisfaction of Place, climbing from 37% last year to 44% this year.

Potzolcano Service

Potzolcano is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 61% last year to 51% this year.

Potzolcano Staff

Potzolcano is facing challenges in evolving its Staff aspect, with a 10% decrease in customer satisfaction, dropping from 67% last year to 57% this year.