Potzolcano Brand Profile
Aug '23 — Jul '24
Mexico
Potzolcano has a much lower satisfaction score for its Place compared to its other aspects. However, Potzolcano has succeeded in its Food and Drinks aspect, with a 87% satisfaction score.
Potzolcano Satisfaction Trend
Feb '24 — Jul '24
Mexico
Potzolcano's brand satisfaction has increased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Potzolcano Food and Drinks
Potzolcano has shown an increase in Food and Drinks, with a jump from 86% last year to an impressive 87% this year.
Potzolcano Portion Size
Aug '23 — Jul '24
Mexico
Potzolcano remains a consumer favourite, maintaining a consistent 78% satisfaction score in Portion Size aspect for both this year and last year.
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Potzolcano Food Quality
Aug '23 — Jul '24
Mexico
Potzolcano continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 40% last year to 44% this year.
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Potzolcano Dishes
Aug '23 — Jul '24
Mexico
Potzolcano has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 88% last year to an 89% this year.
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Potzolcano Place
Potzolcano continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 36% to 48% this year.
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Potzolcano Cleanliness and Hygiene
Aug '23 — Jul '24
Mexico
Potzolcano is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.
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Potzolcano Child-Friendly Conditions
Aug '23 — Jul '24
Mexico
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Potzolcano Comfort
Aug '23 — Jul '24
Mexico
Potzolcano remains a consumer favourite, maintaining a consistent 83% satisfaction score in Comfort aspect for both this year and last year.
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Potzolcano Venue Congestion
Aug '23 — Jul '24
Mexico
Potzolcano is still the go-to place for customers, as their Venue Congestion score remains high at 20%, consistent with last year's score.
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Potzolcano Service
Potzolcano is losing some of its appeal, with a concerning 3% decrease in satisfaction for Service dropping from 58% last year to 55% this year.
Potzolcano Billing and Payment
Aug '23 — Jul '24
Mexico
Potzolcano remains a consumer favourite, maintaining a consistent 43% satisfaction score in Billing and Payment aspect for both this year and last year.
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Potzolcano Dining Options
Aug '23 — Jul '24
Mexico
Potzolcano is still the go-to place for customers, as their Dining Options score remains high at 75%, consistent with last year's score.
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Potzolcano Waiting Time
Aug '23 — Jul '24
Mexico
Potzolcano remains a consumer favourite, maintaining a consistent 37% satisfaction score in Waiting Time aspect for both this year and last year.
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Potzolcano Order Processing
Aug '23 — Jul '24
Mexico
Potzolcano is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.
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