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Reporting period: Jul '23Jun '24

Чайхана NAVAT Overview

<10 Places
Restaurant

Brand Satisfaction

80%
3pp

Country Rank

Kyrgyzstan
4 of 6

Category Rank

Restaurant
2 of 3

Rating Score

4.1

Sales Power

Sales Index

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Чайхана NAVAT Brand Profile

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT has a much lower satisfaction score for its Pricing compared to its other aspects. However, Чайхана NAVAT has succeeded in its Place aspect, with a 90% satisfaction score.

Place
90%
1pp
Food and Drinks
82%
4pp
Staff
79%
2pp
Service
71%
9pp
Pricing
69%
1pp
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Чайхана NAVAT Satisfaction Trend

Jan '24Jun '24

Kyrgyzstan

Чайхана NAVAT's brand satisfaction has decreased compared to previous month and now stands at 72%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Чайхана NAVAT Food and Drinks

Чайхана NAVAT has shown an increase in Food and Drinks, with a jump from 78% last year to an impressive 82% this year.

Чайхана NAVAT Food Quality

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food Quality dropping from 46% last year to 45% this year.

Satisfaction Score

45%
1pp

Aspect Rank

2 of 3
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Satisfaction Score

Aspect Rank

2 of 3
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Чайхана NAVAT Dishes

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT continues to evolve, with a 5% increase in customer satisfaction of Dishes, climbing from 59% last year to 64% this year.

Satisfaction Score

64%
5pp

Aspect Rank

2 of 3
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Чайхана NAVAT Drinks

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 71% last year to an 73% this year.

Satisfaction Score

73%
2pp

Aspect Rank

1 of 3
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Чайхана NAVAT Place

Чайхана NAVAT continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 89% to 90% this year.

Чайхана NAVAT Atmosphere and Décor

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 3
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Чайхана NAVAT Cleanliness and Hygiene

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Cleanliness and Hygiene rising from 58% to 61% this year.

Satisfaction Score

61%
3pp

Aspect Rank

2 of 3
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Чайхана NAVAT Comfort

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT remains a consumer favourite, maintaining a consistent 53% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

53%

Aspect Rank

2 of 3
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Чайхана NAVAT Pricing

Чайхана NAVAT has shown an increase in Pricing, with a jump from 68% last year to an impressive 69% this year.

Чайхана NAVAT Price

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 69% last year to 68% this year.

Satisfaction Score

68%
1pp

Aspect Rank

2 of 3
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Чайхана NAVAT Service

Чайхана NAVAT continues to evolve, with a 9% increase in customer satisfaction of Service, climbing from 62% last year to 71% this year.

Чайхана NAVAT Dining Options

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT is still the go-to place for customers, as their Dining Options score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

2 of 3
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Чайхана NAVAT Waiting Time

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 38% last year to an 46% this year.

Satisfaction Score

46%
8pp

Aspect Rank

1 of 2
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Чайхана NAVAT Order Processing

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT remains a consumer favourite, maintaining a consistent 28% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

28%

Aspect Rank

1 of 2
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Чайхана NAVAT Staff

Чайхана NAVAT is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 81% last year to 79% this year.

Satisfaction Score

Aspect Rank

2 of 3
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Чайхана NAVAT Staff Attentiveness

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT is still the go-to place for customers, as their Staff Attentiveness score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

1 of 2
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Чайхана NAVAT Staff Members

Jul '23Jun '24

Kyrgyzstan

Чайхана NAVAT remains a consumer favourite, maintaining a consistent 72% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

72%

Aspect Rank

1 of 3
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