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Reporting period: Jun '23May '24

Shaurma Kebab Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

86%
8pp

Country Rank

Estonia
19 of 45

Category Rank

Fast Food Restaurant
1 of 4

Rating Score

4.1

Sales Power

Sales Index

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Shaurma Kebab Brand Profile

Jun '23May '24

Estonia

Shaurma Kebab has a much lower satisfaction score for its Service compared to its other aspects. However, Shaurma Kebab has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
6pp
Pricing
85%
Staff
78%
Service
68%
5pp
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Shaurma Kebab Satisfaction Trend

Dec '23May '24

Estonia

Shaurma Kebab's brand satisfaction has increased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Shaurma Kebab Food and Drinks

Shaurma Kebab has shown an increase in Food and Drinks, with a jump from 82% last year to an impressive 88% this year.

Shaurma Kebab Food Quality

Jun '23May '24

Estonia

Shaurma Kebab continues to evolve, with a 22% increase in customer satisfaction of Food Quality, climbing from 39% last year to 61% this year.

Satisfaction Score

61%
22pp

Aspect Rank

1 of 3
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Shaurma Kebab Dishes

Jun '23May '24

Estonia

Shaurma Kebab is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 88% last year to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

1 of 3
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Shaurma Kebab Pricing

Shaurma Kebab remains a consumer favourite, maintaining a consistent 85% satisfaction score in Pricing aspect for both this year and last year.

Shaurma Kebab Price

Jun '23May '24

Estonia

Shaurma Kebab has successfully improved guest experience, as their "Price" satisfaction score jumped from 81% last year to an 85% this year.

Satisfaction Score

85%
4pp

Aspect Rank

1 of 3
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Shaurma Kebab Service

Shaurma Kebab is struggling to meet customer expectations, with a 5% decrease in satisfaction in Service aspect, falling from 73% last year to 68% this year.

Shaurma Kebab Staff

Shaurma Kebab is still the go-to place for customers, as their Staff score remains high at 78%, consistent with last year's score.