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Reporting period: Jul '23Jun '24

Shaurma Kebab Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

84%
6pp

Country Rank

Estonia
20 of 44

Category Rank

Fast Food Restaurant
1 of 3

Rating Score

4

Sales Power

Sales Index

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Shaurma Kebab Brand Profile

Jul '23Jun '24

Estonia

Shaurma Kebab has a much lower satisfaction score for its Service compared to its other aspects. However, Shaurma Kebab has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
4pp
Staff
75%
Service
58%
12pp
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Shaurma Kebab Satisfaction Trend

Jan '24Jun '24

Estonia

Shaurma Kebab's brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Shaurma Kebab Food and Drinks

Shaurma Kebab has shown an increase in Food and Drinks, with a jump from 84% last year to an impressive 88% this year.

Shaurma Kebab Food Quality

Jul '23Jun '24

Estonia

Shaurma Kebab continues to evolve, with a 24% increase in customer satisfaction of Food Quality, climbing from 40% last year to 64% this year.

Satisfaction Score

64%
24pp

Aspect Rank

1 of 3
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Shaurma Kebab Dishes

Jul '23Jun '24

Estonia

Shaurma Kebab is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 88% last year to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

1 of 3
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Shaurma Kebab Service

Shaurma Kebab is struggling to meet customer expectations, with a 12% decrease in satisfaction in Service aspect, falling from 70% last year to 58% this year.

Shaurma Kebab Staff

Shaurma Kebab remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff aspect for both this year and last year.

Shaurma Kebab Staff Friendliness

Jul '23Jun '24

Estonia

Shaurma Kebab is still the go-to place for customers, as their Staff Friendliness score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

1 of 3
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