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Reporting period: Jul '23Jun '24

Reval Cafe Overview

10-100 Places
Cafe

Brand Satisfaction

77%
2pp

Country Rank

Estonia
1 of 7

Category Rank

Cafe
1 of 1

Rating Score

3.9

Sales Power

Sales Index

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Reval Cafe Brand Profile

Jul '23Jun '24

Estonia

Reval Cafe has a much lower satisfaction score for its Staff compared to its other aspects. However, Reval Cafe has succeeded in its Service aspect, with a 83% satisfaction score.

Service
83%
6pp
Place
82%
9pp
Food and Drinks
74%
4pp
Pricing
67%
2pp
Staff
64%
4pp
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Reval Cafe Satisfaction Trend

Jan '24Jun '24

Estonia

Reval Cafe's brand satisfaction has decreased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Reval Cafe Food and Drinks

Reval Cafe is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 78% last year to 74% this year.

Reval Cafe Food Quality

Jul '23Jun '24

Estonia

Reval Cafe has shown an increase in Food Quality, with a jump from 37% last year to an impressive 45% this year.

Satisfaction Score

45%
8pp

Aspect Rank

1 of 1
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Reval Cafe Dishes

Jul '23Jun '24

Estonia

Reval Cafe is struggling to meet customer expectations, with a 11% decrease in satisfaction in Dishes aspect, falling from 75% last year to 64% this year.

Satisfaction Score

64%
11pp

Aspect Rank

1 of 1
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Reval Cafe Drinks

Jul '23Jun '24

Estonia

Reval Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 86% last year to 83% this year.

Satisfaction Score

83%
3pp

Aspect Rank

1 of 1
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Reval Cafe Place

Reval Cafe is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 91% last year to 82% this year.

Reval Cafe Atmosphere and Décor

Jul '23Jun '24

Estonia

Reval Cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 1
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Reval Cafe Pricing

Reval Cafe is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Pricing aspect satisfaction score, dropping from 69% to 67% this year.

Reval Cafe Price

Jul '23Jun '24

Estonia

Reval Cafe is losing some of its appeal, with a concerning 4% decrease in satisfaction for Price dropping from 71% last year to 67% this year.

Satisfaction Score

67%
4pp

Aspect Rank

1 of 1
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Reval Cafe Service

Reval Cafe continues to evolve, with a 6% increase in customer satisfaction of Service, climbing from 77% last year to 83% this year.

Satisfaction Score

Aspect Rank

1 of 1
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Reval Cafe Staff

Reval Cafe is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff aspect, falling from 68% last year to 64% this year.

Reval Cafe Staff Friendliness

Jul '23Jun '24

Estonia

Reval Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 84% last year to 70% this year.

Satisfaction Score

70%
14pp

Aspect Rank

1 of 1
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