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Reporting period: Jun '23May '24

Restoran Olde Hansa Overview

<10 Places
Restaurant

Brand Satisfaction

80%
2pp

Country Rank

Estonia
23 of 45

Category Rank

Restaurant
15 of 28

Rating Score

4.4

Sales Power

Sales Index

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Restoran Olde Hansa Brand Profile

Jun '23May '24

Estonia

Restoran Olde Hansa has a much lower satisfaction score for its Pricing compared to its other aspects. However, Restoran Olde Hansa has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
3pp
Staff
88%
5pp
Place
87%
3pp
Service
76%
6pp
Pricing
28%
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Restoran Olde Hansa Satisfaction Trend

Dec '23May '24

Estonia

Restoran Olde Hansa's brand satisfaction has decreased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Restoran Olde Hansa Food and Drinks

Restoran Olde Hansa has shown an increase in Food and Drinks, with a jump from 85% last year to an impressive 88% this year.

Restoran Olde Hansa Food Quality

Jun '23May '24

Estonia

Restoran Olde Hansa continues to evolve, with a 11% increase in customer satisfaction of Food Quality, climbing from 56% last year to 67% this year.

Satisfaction Score

67%
11pp

Aspect Rank

7 of 28
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Restoran Olde Hansa Menu Selection

Jun '23May '24

Estonia

Restoran Olde Hansa is losing some of its appeal, with a concerning 6% decrease in satisfaction for Menu Selection dropping from 89% last year to 83% this year.

Satisfaction Score

83%
6pp

Aspect Rank

10 of 28
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Restoran Olde Hansa Dishes

Jun '23May '24

Estonia

Restoran Olde Hansa has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 78% last year to an 89% this year.

Satisfaction Score

89%
11pp

Aspect Rank

9 of 28
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Satisfaction Score

Aspect Rank

5 of 28
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Restoran Olde Hansa Place

Restoran Olde Hansa is struggling to meet customer expectations, with a 3% decrease in satisfaction in Place aspect, falling from 90% last year to 87% this year.

Restoran Olde Hansa Atmosphere and Décor

Jun '23May '24

Estonia

Restoran Olde Hansa is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

22 of 28
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Restoran Olde Hansa Pricing

Restoran Olde Hansa remains a consumer favourite, maintaining a consistent 28% satisfaction score in Pricing aspect for both this year and last year.

Restoran Olde Hansa Price

Jun '23May '24

Estonia

Restoran Olde Hansa is still the go-to place for customers, as their Price score remains high at 27%, consistent with last year's score.

Satisfaction Score

27%

Aspect Rank

28 of 28
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Restoran Olde Hansa Service

Restoran Olde Hansa continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 70% to 76% this year.

Restoran Olde Hansa Staff

Restoran Olde Hansa has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Staff rising from 83% to 88% this year.

Satisfaction Score

Aspect Rank

11 of 28
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Restoran Olde Hansa Staff Members

Jun '23May '24

Estonia

Restoran Olde Hansa has shown an increase in Staff Members, with a jump from 64% last year to an impressive 84% this year.

Satisfaction Score

84%
20pp

Aspect Rank

7 of 28
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