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Reporting period: Aug '23Jul '24

Restaurant Odessa Overview

<10 Places
Restaurant

Brand Satisfaction

91%

Country Rank

Estonia
8 of 44

Category Rank

Restaurant
6 of 30

Rating Score

4.6

Sales Power

Sales Index

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Restaurant Odessa Brand Profile

Aug '23Jul '24

Estonia

Restaurant Odessa has a much lower satisfaction score for its Service compared to its other aspects. However, Restaurant Odessa has succeeded in its Place aspect, with a 97% satisfaction score.

Place
97%
12pp
Food and Drinks
92%
3pp
Staff
90%
2pp
Pricing
85%
2pp
Service
83%
4pp
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Restaurant Odessa Satisfaction Trend

Feb '24Jul '24

Estonia

Restaurant Odessa's brand satisfaction has decreased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Restaurant Odessa Food and Drinks

Restaurant Odessa is struggling to meet customer expectations. Use Realytics to know why

Restaurant Odessa Portion Size

Aug '23Jul '24

Estonia

Restaurant Odessa is losing some of its appeal, with a concerning 6% decrease in satisfaction for Portion Size dropping from 91% last year to 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

12 of 29
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Restaurant Odessa Food Quality

Aug '23Jul '24

Estonia

Restaurant Odessa has shown an increase in Food Quality, with a jump from 69% last year to an impressive 72% this year.

Satisfaction Score

72%
3pp

Aspect Rank

10 of 30
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Restaurant Odessa Menu Selection

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

12 of 30
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Restaurant Odessa Dishes

Aug '23Jul '24

Estonia

Restaurant Odessa is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dishes aspect, falling from 92% last year to 87% this year.

Satisfaction Score

87%
5pp

Aspect Rank

9 of 30
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Restaurant Odessa Drinks

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

1 of 29
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Restaurant Odessa Cuisines

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

8 of 23
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Restaurant Odessa Place

Restaurant Odessa is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

4 of 30
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Restaurant Odessa Cleanliness and Hygiene

Aug '23Jul '24

Estonia

Restaurant Odessa remains a consumer favourite, maintaining a consistent 67% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

12 of 27
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Restaurant Odessa Comfort

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

4 of 29
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Restaurant Odessa Venue Congestion

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

2 of 25
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Restaurant Odessa Dining Area

Aug '23Jul '24

Estonia

Restaurant Odessa is still the go-to place for customers, as their Dining Area score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

11 of 27
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Restaurant Odessa Pricing

Restaurant Odessa is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 87% last year to 85% this year.

Restaurant Odessa Price

Aug '23Jul '24

Estonia

Restaurant Odessa is facing challenges in evolving its Price aspect, with a 3% decrease in customer satisfaction, dropping from 84% last year to 81% this year.

Satisfaction Score

81%
3pp

Aspect Rank

10 of 30
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Restaurant Odessa Promotions

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

3 of 24
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Restaurant Odessa Service

Restaurant Odessa is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Service aspect satisfaction score, dropping from 87% to 83% this year.

Restaurant Odessa Billing and Payment

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

4 of 20
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Restaurant Odessa Opening Hours

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

15 of 22
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Satisfaction Score

Aspect Rank

1 of 30
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Restaurant Odessa Waiting Time

Aug '23Jul '24

Estonia

Restaurant Odessa is losing some of its appeal, with a concerning 10% decrease in satisfaction for Waiting Time dropping from 50% last year to 40% this year.

Satisfaction Score

40%
10pp

Aspect Rank

21 of 30
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Restaurant Odessa Order Processing

Aug '23Jul '24

Estonia

Restaurant Odessa remains a consumer favourite, maintaining a consistent 69% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

7 of 30
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Restaurant Odessa Staff

Restaurant Odessa is struggling to meet customer expectations. Use Realytics to know why

Restaurant Odessa Staff Competence

Aug '23Jul '24

Estonia

Restaurant Odessa is still the go-to place for customers, as their Staff Competence score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

15 of 26
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Restaurant Odessa Staff Friendliness

Aug '23Jul '24

Estonia

Restaurant Odessa is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

10 of 30
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Restaurant Odessa Staff Attentiveness

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

10 of 27
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Restaurant Odessa Staff Members

Aug '23Jul '24

Estonia

Restaurant Odessa remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

12 of 30
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