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Reporting period: Aug '23Jul '24

Pelmen Käsitöö Kohvik Overview

<10 Places
Restaurant

Brand Satisfaction

94%
2pp

Country Rank

Estonia
1 of 44

Category Rank

Restaurant
1 of 30

Rating Score

4.7

Sales Power

Sales Index

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Pelmen Käsitöö Kohvik Brand Profile

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik has a much lower satisfaction score for its Service compared to its other aspects. However, Pelmen Käsitöö Kohvik has succeeded in its Food and Drinks aspect, with a 97% satisfaction score.

Food and Drinks
97%
1pp
Staff
94%
5pp
Pricing
93%
3pp
Place
88%
3pp
Service
79%
4pp
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Pelmen Käsitöö Kohvik Satisfaction Trend

Feb '24Jul '24

Estonia

Pelmen Käsitöö Kohvik's brand satisfaction has decreased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pelmen Käsitöö Kohvik Food and Drinks

Pelmen Käsitöö Kohvik is one of the most promising brand to delight customers. Use Realytics to know more

Pelmen Käsitöö Kohvik Portion Size

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik remains a consumer favourite, maintaining a consistent 63% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

18 of 29
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Pelmen Käsitöö Kohvik Food Quality

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik has shown an increase in Food Quality, with a jump from 64% last year to an impressive 82% this year.

Satisfaction Score

82%
18pp

Aspect Rank

4 of 30
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Pelmen Käsitöö Kohvik Menu Selection

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

5 of 30
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Satisfaction Score

Aspect Rank

1 of 30
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Pelmen Käsitöö Kohvik Drinks

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

2 of 29
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Pelmen Käsitöö Kohvik Cuisines

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

7 of 23
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Pelmen Käsitöö Kohvik Place

Pelmen Käsitöö Kohvik continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 85% last year to 88% this year.

Pelmen Käsitöö Kohvik Atmosphere and Décor

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

3 of 30
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Pelmen Käsitöö Kohvik Cleanliness and Hygiene

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

2 of 27
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Pelmen Käsitöö Kohvik Options for different visitors

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

4 of 27
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Pelmen Käsitöö Kohvik Comfort

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

2 of 29
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Pelmen Käsitöö Kohvik Venue Congestion

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

13 of 25
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Pelmen Käsitöö Kohvik Dining Area

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik is still the go-to place for customers, as their Dining Area score remains high at 38%, consistent with last year's score.

Satisfaction Score

38%

Aspect Rank

20 of 27
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Pelmen Käsitöö Kohvik Pricing

Pelmen Käsitöö Kohvik is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

4 of 30
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Pelmen Käsitöö Kohvik Service

Pelmen Käsitöö Kohvik is losing some of its appeal, with a concerning 4% decrease in satisfaction for Service dropping from 83% last year to 79% this year.

Pelmen Käsitöö Kohvik Dining Options

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik remains a consumer favourite, maintaining a consistent 86% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

21 of 30
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Pelmen Käsitöö Kohvik Waiting Time

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik is still the go-to place for customers, as their Waiting Time score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

13 of 30
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Pelmen Käsitöö Kohvik Order Processing

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik remains a consumer favourite, maintaining a consistent 75% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

4 of 30
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Pelmen Käsitöö Kohvik Staff

Pelmen Käsitöö Kohvik is one of the most promising brand to delight customers. Use Realytics to know more

Pelmen Käsitöö Kohvik Staff Competence

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

9 of 26
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Pelmen Käsitöö Kohvik Staff Friendliness

Aug '23Jul '24

Estonia

Use Realytics to know more about Pelmen Käsitöö Kohviklink

Satisfaction Score

Aspect Rank

1 of 30
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Pelmen Käsitöö Kohvik Staff Attentiveness

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik is still the go-to place for customers, as their Staff Attentiveness score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

16 of 27
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Pelmen Käsitöö Kohvik Staff Members

Aug '23Jul '24

Estonia

Pelmen Käsitöö Kohvik has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 76% last year to an 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

13 of 30
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