Hesburger Overview

Hesburger remains a consumer favourite, maintaining a consistent 22% satisfaction score in Portion Size aspect for both this year and last year.

Hesburger is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 66% last year to 53% this year.

Hesburger remains a consumer favourite, maintaining a consistent 32% satisfaction score in Drinks aspect for both this year and last year.

Hesburger is still the go-to place for customers, as their Atmosphere and Décor score remains high at 76%, consistent with last year's score.

Hesburger has shown an increase in Cleanliness and Hygiene, with a jump from 34% last year to an impressive 35% this year.

Hesburger is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 89%, consistent with last year's score.

Hesburger is still the go-to place for customers, as their Dining Area score remains high at 36%, consistent with last year's score.

Hesburger has successfully improved guest experience, as their "Price" satisfaction score jumped from 72% last year to an 78% this year.

Hesburger is still the go-to place for customers, as their Opening Hours score remains high at 50%, consistent with last year's score.

Hesburger is facing challenges in evolving its Waiting Time aspect, with a 1% decrease in customer satisfaction, dropping from 26% last year to 25% this year.

Hesburger is still the go-to place for customers, as their Staff Competence score remains high at 44%, consistent with last year's score.

Hesburger has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Staff Friendliness rising from 48% to 53% this year.

Hesburger remains a consumer favourite, maintaining a consistent 43% satisfaction score in Staff Members aspect for both this year and last year.