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Reporting period: Jul '23Jun '24

Chopsticks Overview

10-100 Places
Restaurant

Brand Satisfaction

49%
3pp

Country Rank

Estonia
5 of 7

Category Rank

Restaurant
3 of 3

Rating Score

2.5

Sales Power

Sales Index

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Chopsticks Brand Profile

Jul '23Jun '24

Estonia

Chopsticks has a much lower satisfaction score for its Staff compared to its other aspects. However, Chopsticks has succeeded in its Food and Drinks aspect, with a 61% satisfaction score.

Food and Drinks
61%
3pp
Place
51%
Service
27%
17pp
Staff
26%
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Chopsticks Satisfaction Trend

Jan '24Jun '24

Estonia

Chopsticks's brand satisfaction has increased compared to previous month and now stands at 53%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Chopsticks Food and Drinks

Chopsticks has shown an increase in Food and Drinks, with a jump from 58% last year to an impressive 61% this year.

Chopsticks Food Quality

Jul '23Jun '24

Estonia

Chopsticks remains a consumer favourite, maintaining a consistent 22% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

22%

Aspect Rank

2 of 3
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Chopsticks Dishes

Jul '23Jun '24

Estonia

Chopsticks is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dishes dropping from 52% last year to 50% this year.

Satisfaction Score

50%
2pp

Aspect Rank

3 of 3
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Chopsticks Place

Chopsticks is still the go-to place for customers, as their Place score remains high at 51%, consistent with last year's score.

Chopsticks Cleanliness and Hygiene

Jul '23Jun '24

Estonia

Chopsticks remains a consumer favourite, maintaining a consistent 36% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

36%

Aspect Rank

1 of 3
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Chopsticks Service

Chopsticks is struggling to meet customer expectations, with a 17% decrease in satisfaction in Service aspect, falling from 44% last year to 27% this year.

Chopsticks Staff

Chopsticks is still the go-to place for customers, as their Staff score remains high at 26%, consistent with last year's score.

Chopsticks Staff Members

Jul '23Jun '24

Estonia

Chopsticks remains a consumer favourite, maintaining a consistent 27% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

27%

Aspect Rank

2 of 3
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