Chi Brand Profile
Jul '23 — Jun '24
Estonia
Chi has a much lower satisfaction score for its Service compared to its other aspects. However, Chi has succeeded in its Food and Drinks aspect, with a 73% satisfaction score.
Chi Satisfaction Trend
Jan '24 — Jun '24
Estonia
Chi's brand satisfaction has decreased compared to previous month and now stands at 44%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Chi Food and Drinks
Chi is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 76% last year to 73% this year.
Chi Service
Chi is struggling to meet customer expectations, with a 6% decrease in satisfaction in Service aspect, falling from 38% last year to 32% this year.
Chi Waiting Time
Jul '23 — Jun '24
Estonia
Chi is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 30% last year to 25% this year.
Satisfaction Score
Aspect Rank
Chi Staff
Chi is facing challenges in evolving its Staff aspect, with a 1% decrease in customer satisfaction, dropping from 38% last year to 37% this year.
Chi Staff Friendliness
Jul '23 — Jun '24
Estonia
Chi is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Staff Friendliness aspect satisfaction score, dropping from 41% to 33% this year.
Satisfaction Score
Aspect Rank
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