Burger King Brand Profile
Jul '23 — Jun '24
Estonia
Burger King has a much lower satisfaction score for its Service compared to its other aspects. However, Burger King has succeeded in its Food and Drinks aspect, with a 62% satisfaction score.
Burger King Satisfaction Trend
Jan '24 — Jun '24
Estonia
Burger King's brand satisfaction has decreased compared to previous month and now stands at 48%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Burger King Food and Drinks
Burger King has shown an increase in Food and Drinks, with a jump from 60% last year to an impressive 62% this year.
Burger King Dishes
Jul '23 — Jun '24
Estonia
Burger King continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 61% last year to 62% this year.
Satisfaction Score
Aspect Rank
Burger King Place
Burger King is losing some of its appeal, with a concerning 1% decrease in satisfaction for Place dropping from 47% last year to 46% this year.
Burger King Cleanliness and Hygiene
Jul '23 — Jun '24
Estonia
Burger King is struggling to meet customer expectations, with a 4% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 46% last year to 42% this year.
Satisfaction Score
Aspect Rank
Burger King Service
Burger King is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 45% last year to 31% this year.
Burger King Waiting Time
Jul '23 — Jun '24
Estonia
Burger King is facing challenges in evolving its Waiting Time aspect, with a 9% decrease in customer satisfaction, dropping from 38% last year to 29% this year.
Satisfaction Score
Aspect Rank
Burger King Staff
Burger King is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Staff aspect satisfaction score, dropping from 67% to 52% this year.
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