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Reporting period: Aug '23Jul '24

Bruxx - New Belgian Overview

<10 Places
Restaurant

Brand Satisfaction

77%
12pp

Country Rank

Estonia
29 of 44

Category Rank

Restaurant
20 of 30

Rating Score

4

Sales Power

Sales Index

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Bruxx - New Belgian Brand Profile

Aug '23Jul '24

Estonia

Bruxx - New Belgian has a much lower satisfaction score for its Service compared to its other aspects. However, Bruxx - New Belgian has succeeded in its Place aspect, with a 88% satisfaction score.

Place
88%
5pp
Staff
76%
14pp
Food and Drinks
75%
13pp
Service
73%
14pp
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Bruxx - New Belgian Satisfaction Trend

Feb '24Jul '24

Estonia

Bruxx - New Belgian's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bruxx - New Belgian Food and Drinks

Bruxx - New Belgian is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 88% last year to 75% this year.

Bruxx - New Belgian Portion Size

Aug '23Jul '24

Estonia

Bruxx - New Belgian remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

17 of 29
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Bruxx - New Belgian Food Quality

Aug '23Jul '24

Estonia

Bruxx - New Belgian is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 59% last year to 46% this year.

Satisfaction Score

46%
13pp

Aspect Rank

21 of 30
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Bruxx - New Belgian Menu Selection

Aug '23Jul '24

Estonia

Bruxx - New Belgian is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 88% last year to 80% this year.

Satisfaction Score

80%
8pp

Aspect Rank

24 of 30
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Bruxx - New Belgian Dishes

Aug '23Jul '24

Estonia

Bruxx - New Belgian is facing challenges in evolving its Dishes aspect, with a 17% decrease in customer satisfaction, dropping from 86% last year to 69% this year.

Satisfaction Score

69%
17pp

Aspect Rank

25 of 30
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Bruxx - New Belgian Drinks

Aug '23Jul '24

Estonia

Bruxx - New Belgian is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Drinks aspect satisfaction score, dropping from 88% to 76% this year.

Satisfaction Score

76%
12pp

Aspect Rank

23 of 29
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Bruxx - New Belgian Place

Bruxx - New Belgian is losing some of its appeal, with a concerning 5% decrease in satisfaction for Place dropping from 93% last year to 88% this year.

Bruxx - New Belgian Atmosphere and Décor

Aug '23Jul '24

Estonia

Bruxx - New Belgian is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

18 of 30
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Bruxx - New Belgian Cleanliness and Hygiene

Aug '23Jul '24

Estonia

Bruxx - New Belgian is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

20 of 27
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Bruxx - New Belgian Restrooms

Aug '23Jul '24

Estonia

Use Realytics to know more about Bruxx - New Belgianlink

Satisfaction Score

Aspect Rank

3 of 21
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Bruxx - New Belgian Options for different visitors

Aug '23Jul '24

Estonia

Bruxx - New Belgian remains a consumer favourite, maintaining a consistent 80% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

17 of 27
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Bruxx - New Belgian Comfort

Aug '23Jul '24

Estonia

Bruxx - New Belgian is still the go-to place for customers, as their Comfort score remains high at 44%, consistent with last year's score.

Satisfaction Score

44%

Aspect Rank

15 of 29
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Bruxx - New Belgian Venue Congestion

Aug '23Jul '24

Estonia

Use Realytics to know more about Bruxx - New Belgianlink

Satisfaction Score

Aspect Rank

22 of 25
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Bruxx - New Belgian Dining Area

Aug '23Jul '24

Estonia

Use Realytics to know more about Bruxx - New Belgianlink

Satisfaction Score

Aspect Rank

3 of 27
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Bruxx - New Belgian Service

Bruxx - New Belgian is struggling to meet customer expectations, with a 14% decrease in satisfaction in Service aspect, falling from 87% last year to 73% this year.

Bruxx - New Belgian Opening Hours

Aug '23Jul '24

Estonia

Use Realytics to know more about Bruxx - New Belgianlink

Satisfaction Score

Aspect Rank

5 of 22
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Bruxx - New Belgian Dining Options

Aug '23Jul '24

Estonia

Use Realytics to know more about Bruxx - New Belgianlink

Satisfaction Score

Aspect Rank

11 of 30
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Bruxx - New Belgian Waiting Time

Aug '23Jul '24

Estonia

Bruxx - New Belgian is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 77% last year to 27% this year.

Satisfaction Score

27%
50pp

Aspect Rank

27 of 30
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Bruxx - New Belgian Order Processing

Aug '23Jul '24

Estonia

Bruxx - New Belgian remains a consumer favourite, maintaining a consistent 47% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

47%

Aspect Rank

16 of 30
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Bruxx - New Belgian Staff

Bruxx - New Belgian is facing challenges in evolving its Staff aspect, with a 14% decrease in customer satisfaction, dropping from 90% last year to 76% this year.

Bruxx - New Belgian Staff Competence

Aug '23Jul '24

Estonia

Use Realytics to know more about Bruxx - New Belgianlink

Satisfaction Score

Aspect Rank

8 of 26
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Bruxx - New Belgian Staff Friendliness

Aug '23Jul '24

Estonia

Bruxx - New Belgian is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff Friendliness aspect satisfaction score, dropping from 93% to 89% this year.

Satisfaction Score

89%
4pp

Aspect Rank

20 of 30
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Bruxx - New Belgian Staff Attentiveness

Aug '23Jul '24

Estonia

Bruxx - New Belgian is still the go-to place for customers, as their Staff Attentiveness score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

14 of 27
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Bruxx - New Belgian Staff Members

Aug '23Jul '24

Estonia

Bruxx - New Belgian is losing some of its appeal, with a concerning 26% decrease in satisfaction for Staff Members dropping from 87% last year to 61% this year.

Satisfaction Score

61%
26pp

Aspect Rank

20 of 30
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