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Reporting period: Jun '23May '24

Bruxx - New Belgian Overview

<10 Places
Restaurant

Brand Satisfaction

81%
9pp

Country Rank

Estonia
22 of 45

Category Rank

Restaurant
14 of 28

Rating Score

4.1

Sales Power

Sales Index

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Bruxx - New Belgian Brand Profile

Jun '23May '24

Estonia

Bruxx - New Belgian has a much lower satisfaction score for its Service compared to its other aspects. However, Bruxx - New Belgian has succeeded in its Place aspect, with a 93% satisfaction score.

Place
93%
Food and Drinks
79%
10pp
Staff
77%
13pp
Service
77%
11pp
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Bruxx - New Belgian Satisfaction Trend

Dec '23May '24

Estonia

Bruxx - New Belgian's brand satisfaction has decreased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bruxx - New Belgian Food and Drinks

Bruxx - New Belgian is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 89% last year to 79% this year.

Bruxx - New Belgian Food Quality

Jun '23May '24

Estonia

Bruxx - New Belgian has shown an increase in Food Quality, with a jump from 52% last year to an impressive 55% this year.

Satisfaction Score

55%
3pp

Aspect Rank

11 of 27
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Bruxx - New Belgian Dishes

Jun '23May '24

Estonia

Bruxx - New Belgian is struggling to meet customer expectations, with a 18% decrease in satisfaction in Dishes aspect, falling from 90% last year to 72% this year.

Satisfaction Score

72%
18pp

Aspect Rank

19 of 27
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Bruxx - New Belgian Drinks

Jun '23May '24

Estonia

Bruxx - New Belgian is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 89% last year to 78% this year.

Satisfaction Score

78%
11pp

Aspect Rank

14 of 27
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Bruxx - New Belgian Place

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Bruxx - New Belgian Atmosphere and Décor

Jun '23May '24

Estonia

Bruxx - New Belgian is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

9 of 27
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Bruxx - New Belgian Service

Bruxx - New Belgian is facing challenges in evolving its Service aspect, with a 11% decrease in customer satisfaction, dropping from 88% last year to 77% this year.

Bruxx - New Belgian Staff

Bruxx - New Belgian is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Staff aspect satisfaction score, dropping from 90% to 77% this year.

Bruxx - New Belgian Staff Friendliness

Jun '23May '24

Estonia

Bruxx - New Belgian is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff Friendliness dropping from 94% last year to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

16 of 27
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Bruxx - New Belgian Staff Members

Jun '23May '24

Estonia

Bruxx - New Belgian is struggling to meet customer expectations, with a 32% decrease in satisfaction in Staff Members aspect, falling from 86% last year to 54% this year.

Satisfaction Score

54%
32pp

Aspect Rank

13 of 27
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