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Reporting period: Jul '23Jun '24

Bruxx - New Belgian Overview

<10 Places
Restaurant

Brand Satisfaction

81%
9pp

Country Rank

Estonia
23 of 44

Category Rank

Restaurant
15 of 29

Rating Score

4

Sales Power

Sales Index

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Bruxx - New Belgian Brand Profile

Jul '23Jun '24

Estonia

Bruxx - New Belgian has a much lower satisfaction score for its Staff compared to its other aspects. However, Bruxx - New Belgian has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
Food and Drinks
79%
10pp
Service
77%
10pp
Staff
77%
13pp
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Bruxx - New Belgian Satisfaction Trend

Jan '24Jun '24

Estonia

Bruxx - New Belgian's brand satisfaction has decreased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Bruxx - New Belgian Food and Drinks

Bruxx - New Belgian is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 89% last year to 79% this year.

Bruxx - New Belgian Food Quality

Jul '23Jun '24

Estonia

Bruxx - New Belgian is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 57% last year to 54% this year.

Satisfaction Score

54%
3pp

Aspect Rank

15 of 29
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Bruxx - New Belgian Dishes

Jul '23Jun '24

Estonia

Bruxx - New Belgian is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 87% last year to 74% this year.

Satisfaction Score

74%
13pp

Aspect Rank

18 of 29
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Bruxx - New Belgian Drinks

Jul '23Jun '24

Estonia

Bruxx - New Belgian is facing challenges in evolving its Drinks aspect, with a 16% decrease in customer satisfaction, dropping from 90% last year to 74% this year.

Satisfaction Score

74%
16pp

Aspect Rank

15 of 29
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Bruxx - New Belgian Place

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Bruxx - New Belgian Atmosphere and Décor

Jul '23Jun '24

Estonia

Bruxx - New Belgian is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 29
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Bruxx - New Belgian Service

Bruxx - New Belgian is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Service aspect satisfaction score, dropping from 87% to 77% this year.

Bruxx - New Belgian Staff

Bruxx - New Belgian is losing some of its appeal, with a concerning 13% decrease in satisfaction for Staff dropping from 90% last year to 77% this year.

Bruxx - New Belgian Staff Friendliness

Jul '23Jun '24

Estonia

Bruxx - New Belgian is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff Friendliness aspect, falling from 94% last year to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

17 of 29
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Bruxx - New Belgian Staff Members

Jul '23Jun '24

Estonia

Bruxx - New Belgian is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 85% last year to 52% this year.

Satisfaction Score

52%
33pp

Aspect Rank

12 of 29
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