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Reporting period: Jun '23May '24

Sunset Boulevard Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

68%
1pp

Country Rank

Denmark
14 of 26

Category Rank

Fast Food Restaurant
3 of 6

Rating Score

3.3

Sales Power

Sales Index

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Sunset Boulevard Brand Profile

Jun '23May '24

Denmark

Sunset Boulevard has a much lower satisfaction score for its Pricing compared to its other aspects. However, Sunset Boulevard has succeeded in its Food and Drinks aspect, with a 75% satisfaction score.

Food and Drinks
75%
1pp
Staff
62%
5pp
Service
60%
3pp
Place
52%
1pp
Pricing
50%
7pp
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Sunset Boulevard Satisfaction Trend

Dec '23May '24

Denmark

Sunset Boulevard's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Sunset Boulevard Food and Drinks

Sunset Boulevard is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 76% last year to 75% this year.

Sunset Boulevard Food Quality

Jun '23May '24

Denmark

Sunset Boulevard has shown an increase in Food Quality, with a jump from 38% last year to an impressive 39% this year.

Satisfaction Score

39%
1pp

Aspect Rank

2 of 6
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Sunset Boulevard Menu Selection

Jun '23May '24

Denmark

Sunset Boulevard is struggling to meet customer expectations, with a 18% decrease in satisfaction in Menu Selection aspect, falling from 80% last year to 62% this year.

Satisfaction Score

62%
18pp

Aspect Rank

3 of 6
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Sunset Boulevard Dishes

Jun '23May '24

Denmark

Sunset Boulevard remains a consumer favourite, maintaining a consistent 78% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

78%

Aspect Rank

3 of 6
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Sunset Boulevard Drinks

Jun '23May '24

Denmark

Sunset Boulevard continues to evolve, with a 5% increase in customer satisfaction of Drinks, climbing from 53% last year to 58% this year.

Satisfaction Score

58%
5pp

Aspect Rank

2 of 5
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Sunset Boulevard Place

Sunset Boulevard is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 53% last year to 52% this year.

Sunset Boulevard Atmosphere and Décor

Jun '23May '24

Denmark

Sunset Boulevard is facing challenges in evolving its Atmosphere and Décor aspect, with a 5% decrease in customer satisfaction, dropping from 93% last year to 88% this year.

Satisfaction Score

88%
5pp

Aspect Rank

1 of 6
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Sunset Boulevard Cleanliness and Hygiene

Jun '23May '24

Denmark

Sunset Boulevard has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 45% last year to an 46% this year.

Satisfaction Score

46%
1pp

Aspect Rank

4 of 6
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Sunset Boulevard Restrooms

Jun '23May '24

Denmark

Sunset Boulevard is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Restrooms aspect satisfaction score, dropping from 25% to 24% this year.

Satisfaction Score

24%
1pp

Aspect Rank

2 of 5
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Sunset Boulevard Pricing

Sunset Boulevard is losing some of its appeal, with a concerning 7% decrease in satisfaction for Pricing dropping from 57% last year to 50% this year.

Sunset Boulevard Price

Jun '23May '24

Denmark

Sunset Boulevard is struggling to meet customer expectations, with a 9% decrease in satisfaction in Price aspect, falling from 58% last year to 49% this year.

Satisfaction Score

49%
9pp

Aspect Rank

3 of 6
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Sunset Boulevard Service

Sunset Boulevard is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 63% last year to 60% this year.

Sunset Boulevard Dining Options

Jun '23May '24

Denmark

Sunset Boulevard continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 60% to 61% this year.

Satisfaction Score

61%
1pp

Aspect Rank

1 of 6
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Sunset Boulevard Waiting Time

Jun '23May '24

Denmark

Sunset Boulevard is facing challenges in evolving its Waiting Time aspect, with a 2% decrease in customer satisfaction, dropping from 58% last year to 56% this year.

Satisfaction Score

56%
2pp

Aspect Rank

2 of 6
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Sunset Boulevard Order Processing

Jun '23May '24

Denmark

Sunset Boulevard is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Order Processing aspect satisfaction score, dropping from 57% to 50% this year.

Satisfaction Score

50%
7pp

Aspect Rank

2 of 6
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Sunset Boulevard Staff

Sunset Boulevard is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff dropping from 67% last year to 62% this year.

Sunset Boulevard Staff Friendliness

Jun '23May '24

Denmark

Sunset Boulevard has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Staff Friendliness rising from 87% to 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

1 of 6
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