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Reporting period: Jun '23May '24

Ø12 Coffee and Eatery Overview

<10 Places
Cafe

Brand Satisfaction

88%
6pp

Country Rank

Denmark
34 of 144

Category Rank

Cafe
5 of 22

Rating Score

4.5

Sales Power

Sales Index

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Ø12 Coffee and Eatery Brand Profile

Jun '23May '24

Denmark

Ø12 Coffee and Eatery has a much lower satisfaction score for its Pricing compared to its other aspects. However, Ø12 Coffee and Eatery has succeeded in its Food and Drinks aspect, with a 93% satisfaction score.

Food and Drinks
93%
4pp
Service
89%
5pp
Staff
87%
6pp
Place
81%
11pp
Pricing
38%
8pp
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Ø12 Coffee and Eatery Satisfaction Trend

Dec '23May '24

Denmark

Ø12 Coffee and Eatery's brand satisfaction has decreased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ø12 Coffee and Eatery Food and Drinks

Ø12 Coffee and Eatery is struggling to meet customer expectations. Use Realytics to know why

Ø12 Coffee and Eatery Portion Size

Jun '23May '24

Denmark

Ø12 Coffee and Eatery is losing some of its appeal, with a concerning 50% decrease in satisfaction for Portion Size dropping from 100% last year to 50% this year.

Satisfaction Score

50%
50pp

Aspect Rank

4 of 18
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Ø12 Coffee and Eatery Food Quality

Jun '23May '24

Denmark

Ø12 Coffee and Eatery has shown an increase in Food Quality, with a jump from 82% last year to an impressive 84% this year.

Satisfaction Score

84%
2pp

Aspect Rank

4 of 21
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Satisfaction Score

Aspect Rank

5 of 21
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Satisfaction Score

Aspect Rank

5 of 21
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Satisfaction Score

Aspect Rank

2 of 21
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Ø12 Coffee and Eatery Place

Ø12 Coffee and Eatery is struggling to meet customer expectations, with a 11% decrease in satisfaction in Place aspect, falling from 92% last year to 81% this year.

Ø12 Coffee and Eatery Atmosphere and Décor

Jun '23May '24

Denmark

Use Realytics to know more about Ø12 Coffee and Eaterylink

Satisfaction Score

Aspect Rank

11 of 21
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Ø12 Coffee and Eatery Pricing

Ø12 Coffee and Eatery continues to evolve, with a 8% increase in customer satisfaction of Pricing, climbing from 30% last year to 38% this year.

Ø12 Coffee and Eatery Price

Jun '23May '24

Denmark

Ø12 Coffee and Eatery has successfully improved guest experience, as their "Price" satisfaction score jumped from 29% last year to an 35% this year.

Satisfaction Score

35%
6pp

Aspect Rank

12 of 21
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Ø12 Coffee and Eatery Service

Ø12 Coffee and Eatery is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 94% last year to 89% this year.

Ø12 Coffee and Eatery Dining Options

Jun '23May '24

Denmark

Use Realytics to know more about Ø12 Coffee and Eaterylink

Satisfaction Score

Aspect Rank

3 of 21
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Ø12 Coffee and Eatery Waiting Time

Jun '23May '24

Denmark

Ø12 Coffee and Eatery is facing challenges in evolving its Waiting Time aspect, with a 17% decrease in customer satisfaction, dropping from 80% last year to 63% this year.

Satisfaction Score

63%
17pp

Aspect Rank

2 of 21
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Ø12 Coffee and Eatery Order Processing

Jun '23May '24

Denmark

Ø12 Coffee and Eatery is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Order Processing aspect satisfaction score, dropping from 76% to 58% this year.

Satisfaction Score

58%
18pp

Aspect Rank

2 of 21
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Ø12 Coffee and Eatery Staff

Ø12 Coffee and Eatery is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff dropping from 93% last year to 87% this year.

Ø12 Coffee and Eatery Staff Friendliness

Jun '23May '24

Denmark

Ø12 Coffee and Eatery is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

6 of 21
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Ø12 Coffee and Eatery Staff Members

Jun '23May '24

Denmark

Ø12 Coffee and Eatery remains a consumer favourite, maintaining a consistent 63% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

2 of 18
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