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Reporting period: Jul '23Jun '24

Ø12 Coffee and Eatery Overview

<10 Places
Cafe

Brand Satisfaction

86%
7pp

Country Rank

Denmark
43 of 150

Category Rank

Cafe
9 of 24

Rating Score

4.4

Sales Power

Sales Index

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Ø12 Coffee and Eatery Brand Profile

Jul '23Jun '24

Denmark

Ø12 Coffee and Eatery has a much lower satisfaction score for its Pricing compared to its other aspects. However, Ø12 Coffee and Eatery has succeeded in its Food and Drinks aspect, with a 92% satisfaction score.

Food and Drinks
92%
5pp
Service
87%
6pp
Staff
86%
9pp
Place
78%
14pp
Pricing
38%
10pp
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Ø12 Coffee and Eatery Satisfaction Trend

Jan '24Jun '24

Denmark

Ø12 Coffee and Eatery's brand satisfaction has increased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Ø12 Coffee and Eatery Food and Drinks

Ø12 Coffee and Eatery is struggling to meet customer expectations. Use Realytics to know why

Ø12 Coffee and Eatery Food Quality

Jul '23Jun '24

Denmark

Ø12 Coffee and Eatery is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 83% last year to 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

5 of 24
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Satisfaction Score

Aspect Rank

4 of 24
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Satisfaction Score

Aspect Rank

7 of 24
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Satisfaction Score

Aspect Rank

4 of 24
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Ø12 Coffee and Eatery Place

Ø12 Coffee and Eatery is struggling to meet customer expectations, with a 14% decrease in satisfaction in Place aspect, falling from 92% last year to 78% this year.

Ø12 Coffee and Eatery Atmosphere and Décor

Jul '23Jun '24

Denmark

Ø12 Coffee and Eatery is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

12 of 24
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Ø12 Coffee and Eatery Pricing

Ø12 Coffee and Eatery has shown an increase in Pricing, with a jump from 28% last year to an impressive 38% this year.

Ø12 Coffee and Eatery Price

Jul '23Jun '24

Denmark

Ø12 Coffee and Eatery continues to evolve, with a 8% increase in customer satisfaction of Price, climbing from 28% last year to 36% this year.

Satisfaction Score

36%
8pp

Aspect Rank

16 of 24
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Ø12 Coffee and Eatery Service

Ø12 Coffee and Eatery is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 93% last year to 87% this year.

Ø12 Coffee and Eatery Dining Options

Jul '23Jun '24

Denmark

Use Realytics to know more about Ø12 Coffee and Eaterylink

Satisfaction Score

Aspect Rank

3 of 24
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Ø12 Coffee and Eatery Waiting Time

Jul '23Jun '24

Denmark

Ø12 Coffee and Eatery is facing challenges in evolving its Waiting Time aspect, with a 26% decrease in customer satisfaction, dropping from 82% last year to 56% this year.

Satisfaction Score

56%
26pp

Aspect Rank

2 of 24
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Ø12 Coffee and Eatery Order Processing

Jul '23Jun '24

Denmark

Ø12 Coffee and Eatery is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Order Processing aspect satisfaction score, dropping from 65% to 61% this year.

Satisfaction Score

61%
4pp

Aspect Rank

2 of 24
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Ø12 Coffee and Eatery Staff

Ø12 Coffee and Eatery is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff dropping from 95% last year to 86% this year.

Ø12 Coffee and Eatery Staff Friendliness

Jul '23Jun '24

Denmark

Ø12 Coffee and Eatery is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 24
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Ø12 Coffee and Eatery Staff Members

Jul '23Jun '24

Denmark

Ø12 Coffee and Eatery is struggling to meet customer expectations, with a 34% decrease in satisfaction in Staff Members aspect, falling from 89% last year to 55% this year.

Satisfaction Score

55%
34pp

Aspect Rank

4 of 22
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