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Reporting period: Jun '23May '24

Mash Overview

<10 Places
Steakhouse

Brand Satisfaction

74%
4pp

Country Rank

Denmark
116 of 144

Category Rank

Steakhouse
2 of 2

Rating Score

3.9

Sales Power

Sales Index

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Mash Brand Profile

Jun '23May '24

Denmark

Mash has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mash has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
1pp
Service
76%
6pp
Place
76%
15pp
Staff
73%
1pp
Pricing
20%
7pp
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Mash Satisfaction Trend

Dec '23May '24

Denmark

Mash's brand satisfaction has decreased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mash Food and Drinks

Mash is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 80% last year to 79% this year.

Mash Food Quality

Jun '23May '24

Denmark

Mash has shown an increase in Food Quality, with a jump from 53% last year to an impressive 58% this year.

Satisfaction Score

58%
5pp

Aspect Rank

2 of 2
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Mash Dishes

Jun '23May '24

Denmark

Mash continues to evolve, with a 3% increase in customer satisfaction of Dishes, climbing from 73% last year to 76% this year.

Satisfaction Score

76%
3pp

Aspect Rank

2 of 2
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Mash Place

Mash is struggling to meet customer expectations, with a 15% decrease in satisfaction in Place aspect, falling from 91% last year to 76% this year.

Mash Atmosphere and Décor

Jun '23May '24

Denmark

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Satisfaction Score

Aspect Rank

2 of 2
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Mash Pricing

Mash is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 27% last year to 20% this year.

Satisfaction Score

Aspect Rank

2 of 2
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Mash Service

Mash is facing challenges in evolving its Service aspect, with a 6% decrease in customer satisfaction, dropping from 82% last year to 76% this year.

Mash Staff

Mash is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff aspect satisfaction score, dropping from 74% to 73% this year.