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Reporting period: Jul '23Jun '24

Mash Overview

<10 Places
Steakhouse

Brand Satisfaction

74%
5pp

Country Rank

Denmark
127 of 150

Category Rank

Steakhouse
2 of 2

Rating Score

3.8

Sales Power

Sales Index

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Mash Brand Profile

Jul '23Jun '24

Denmark

Mash has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mash has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
2pp
Place
77%
11pp
Service
77%
5pp
Staff
74%
4pp
Pricing
17%
13pp
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Mash Satisfaction Trend

Jan '24Jun '24

Denmark

Mash's brand satisfaction has increased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mash Food and Drinks

Mash is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 81% last year to 79% this year.

Mash Food Quality

Jul '23Jun '24

Denmark

Mash is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 58% last year to 57% this year.

Satisfaction Score

57%
1pp

Aspect Rank

2 of 2
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Mash Dishes

Jul '23Jun '24

Denmark

Mash has shown an increase in Dishes, with a jump from 74% last year to an impressive 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

2 of 2
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Mash Place

Mash is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 88% last year to 77% this year.

Mash Atmosphere and Décor

Jul '23Jun '24

Denmark

Use Realytics to know more about Mashlink

Satisfaction Score

Aspect Rank

2 of 2
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Mash Pricing

Mash is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

2 of 2
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Mash Service

Mash is facing challenges in evolving its Service aspect, with a 5% decrease in customer satisfaction, dropping from 82% last year to 77% this year.

Mash Staff

Mash continues to evolve, with a 4% increase in customer satisfaction of Staff, climbing from 70% last year to 74% this year.