Mad & Kaffe Brand Profile
Jul '23 — Jun '24
Denmark
Mad & Kaffe has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mad & Kaffe has succeeded in its Food and Drinks aspect, with a 86% satisfaction score.
Mad & Kaffe Satisfaction Trend
Jan '24 — Jun '24
Denmark
Mad & Kaffe's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mad & Kaffe Food and Drinks
Mad & Kaffe has shown an increase in Food and Drinks, with a jump from 85% last year to an impressive 86% this year.
Mad & Kaffe Food Quality
Jul '23 — Jun '24
Denmark
Mad & Kaffe is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food Quality dropping from 68% last year to 64% this year.
Satisfaction Score
Aspect Rank
Mad & Kaffe Menu Selection
Jul '23 — Jun '24
Denmark
Mad & Kaffe is struggling to meet customer expectations, with a 21% decrease in satisfaction in Menu Selection aspect, falling from 89% last year to 68% this year.
Satisfaction Score
Aspect Rank
Mad & Kaffe Dishes
Jul '23 — Jun '24
Denmark
Satisfaction Score
Aspect Rank
Mad & Kaffe Drinks
Jul '23 — Jun '24
Denmark
Mad & Kaffe is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 85% last year to 83% this year.
Satisfaction Score
Aspect Rank
Mad & Kaffe Place
Mad & Kaffe is facing challenges in evolving its Place aspect, with a 14% decrease in customer satisfaction, dropping from 84% last year to 70% this year.
Mad & Kaffe Atmosphere and Décor
Jul '23 — Jun '24
Denmark
Satisfaction Score
Aspect Rank
Mad & Kaffe Pricing
Mad & Kaffe continues to evolve, with a 19% increase in customer satisfaction of Pricing, climbing from 37% last year to 56% this year.
Mad & Kaffe Price
Jul '23 — Jun '24
Denmark
Mad & Kaffe has successfully improved guest experience, as their "Price" satisfaction score jumped from 37% last year to an 56% this year.
Satisfaction Score
Aspect Rank
Mad & Kaffe Service
Mad & Kaffe is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 79% to 74% this year.
Mad & Kaffe Dining Options
Jul '23 — Jun '24
Denmark
Satisfaction Score
Aspect Rank
Mad & Kaffe Waiting Time
Jul '23 — Jun '24
Denmark
Mad & Kaffe is losing some of its appeal, with a concerning 10% decrease in satisfaction for Waiting Time dropping from 39% last year to 29% this year.
Satisfaction Score
Aspect Rank
Mad & Kaffe Staff
Mad & Kaffe is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff aspect, falling from 83% last year to 76% this year.
Mad & Kaffe Staff Friendliness
Jul '23 — Jun '24
Denmark
Mad & Kaffe is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 90% last year to 84% this year.
Satisfaction Score
Aspect Rank
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