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Reporting period: Jun '23May '24

JOE & THE JUICE Overview

10-100 Places
Coffee Shop

Brand Satisfaction

63%
2pp

Country Rank

Denmark
21 of 26

Category Rank

Coffee Shop
3 of 4

Rating Score

3

Sales Power

Sales Index

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JOE & THE JUICE Brand Profile

Jun '23May '24

Denmark

JOE & THE JUICE has a much lower satisfaction score for its Pricing compared to its other aspects. However, JOE & THE JUICE has succeeded in its Food and Drinks aspect, with a 72% satisfaction score.

Food and Drinks
72%
2pp
Staff
56%
2pp
Service
55%
5pp
Place
52%
3pp
Pricing
23%
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JOE & THE JUICE Satisfaction Trend

Dec '23May '24

Denmark

JOE & THE JUICE's brand satisfaction has increased compared to previous month and now stands at 57%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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JOE & THE JUICE Food and Drinks

JOE & THE JUICE is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 74% last year to 72% this year.

JOE & THE JUICE Food Quality

Jun '23May '24

Denmark

JOE & THE JUICE has shown an increase in Food Quality, with a jump from 38% last year to an impressive 42% this year.

Satisfaction Score

42%
4pp

Aspect Rank

1 of 4
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JOE & THE JUICE Dishes

Jun '23May '24

Denmark

JOE & THE JUICE is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 77% last year to 71% this year.

Satisfaction Score

71%
6pp

Aspect Rank

3 of 4
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JOE & THE JUICE Drinks

Jun '23May '24

Denmark

JOE & THE JUICE is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 83% last year to 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

2 of 4
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JOE & THE JUICE Place

JOE & THE JUICE continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 49% last year to 52% this year.

Satisfaction Score

Aspect Rank

2 of 4
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JOE & THE JUICE Cleanliness and Hygiene

Jun '23May '24

Denmark

JOE & THE JUICE has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 29% last year to an 30% this year.

Satisfaction Score

30%
1pp

Aspect Rank

3 of 4
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JOE & THE JUICE Pricing

JOE & THE JUICE remains a consumer favourite, maintaining a consistent 23% satisfaction score in Pricing aspect for both this year and last year.

JOE & THE JUICE Price

Jun '23May '24

Denmark

JOE & THE JUICE is facing challenges in evolving its Price aspect, with a 5% decrease in customer satisfaction, dropping from 28% last year to 23% this year.

Satisfaction Score

23%
6pp

Aspect Rank

4 of 4
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JOE & THE JUICE Service

JOE & THE JUICE is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 60% to 55% this year.

JOE & THE JUICE Waiting Time

Jun '23May '24

Denmark

JOE & THE JUICE is still the go-to place for customers, as their Waiting Time score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

1 of 4
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JOE & THE JUICE Staff

JOE & THE JUICE is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff dropping from 58% last year to 56% this year.

JOE & THE JUICE Staff Friendliness

Jun '23May '24

Denmark

JOE & THE JUICE continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 61% to 67% this year.

Satisfaction Score

67%
6pp

Aspect Rank

2 of 4
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