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Reporting period: Jul '23Jun '24

Gorm's Overview

<10 Places
Restaurant

Brand Satisfaction

61%
4pp

Country Rank

Denmark
146 of 150

Category Rank

Restaurant
90 of 93

Rating Score

2.8

Sales Power

Sales Index

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Gorm's Brand Profile

Jul '23Jun '24

Denmark

Gorm's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Gorm's has succeeded in its Place aspect, with a 68% satisfaction score.

Place
68%
8pp
Staff
67%
9pp
Food and Drinks
62%
5pp
Service
56%
18pp
Pricing
34%
13pp
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Gorm's Satisfaction Trend

Jan '24Jun '24

Denmark

Gorm's's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Gorm's Food and Drinks

Gorm's is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 67% last year to 62% this year.

Gorm's Food Quality

Jul '23Jun '24

Denmark

Gorm's is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 43% last year to 37% this year.

Satisfaction Score

37%
6pp

Aspect Rank

69 of 93
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Gorm's Dishes

Jul '23Jun '24

Denmark

Gorm's is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 65% last year to 61% this year.

Satisfaction Score

61%
4pp

Aspect Rank

84 of 93
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Gorm's Place

Gorm's is facing challenges in evolving its Place aspect, with a 8% decrease in customer satisfaction, dropping from 76% last year to 68% this year.

Satisfaction Score

Aspect Rank

26 of 93
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Gorm's Pricing

Gorm's has shown an increase in Pricing, with a jump from 21% last year to an impressive 34% this year.

Gorm's Price

Jul '23Jun '24

Denmark

Gorm's continues to evolve, with a 14% increase in customer satisfaction of Price, climbing from 17% last year to 31% this year.

Satisfaction Score

31%
14pp

Aspect Rank

80 of 93
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Gorm's Service

Gorm's is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Service aspect satisfaction score, dropping from 74% to 56% this year.

Gorm's Staff

Gorm's is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff dropping from 76% last year to 67% this year.

Gorm's Staff Friendliness

Jul '23Jun '24

Denmark

Gorm's is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff Friendliness aspect, falling from 83% last year to 76% this year.

Satisfaction Score

76%
7pp

Aspect Rank

66 of 93
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