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Reporting period: Jun '23May '24

Gorm's Overview

<10 Places
Restaurant

Brand Satisfaction

60%
6pp

Country Rank

Denmark
141 of 144

Category Rank

Restaurant
90 of 92

Rating Score

2.8

Sales Power

Sales Index

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Gorm's Brand Profile

Jun '23May '24

Denmark

Gorm's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Gorm's has succeeded in its Place aspect, with a 65% satisfaction score.

Place
65%
11pp
Staff
63%
11pp
Food and Drinks
61%
7pp
Service
55%
17pp
Pricing
30%
11pp
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Gorm's Satisfaction Trend

Dec '23May '24

Denmark

Gorm's's brand satisfaction has increased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Gorm's Food and Drinks

Gorm's is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 68% last year to 61% this year.

Gorm's Food Quality

Jun '23May '24

Denmark

Gorm's is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 41% last year to 37% this year.

Satisfaction Score

37%
4pp

Aspect Rank

69 of 92
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Gorm's Dishes

Jun '23May '24

Denmark

Gorm's is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 64% last year to 60% this year.

Satisfaction Score

60%
4pp

Aspect Rank

85 of 92
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Gorm's Place

Gorm's is facing challenges in evolving its Place aspect, with a 11% decrease in customer satisfaction, dropping from 76% last year to 65% this year.

Satisfaction Score

Aspect Rank

28 of 92
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Gorm's Pricing

Gorm's has shown an increase in Pricing, with a jump from 19% last year to an impressive 30% this year.

Gorm's Price

Jun '23May '24

Denmark

Gorm's continues to evolve, with a 14% increase in customer satisfaction of Price, climbing from 16% last year to 30% this year.

Satisfaction Score

30%
14pp

Aspect Rank

81 of 92
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Gorm's Service

Gorm's is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Service aspect satisfaction score, dropping from 72% to 55% this year.

Gorm's Staff

Gorm's is losing some of its appeal, with a concerning 11% decrease in satisfaction for Staff dropping from 74% last year to 63% this year.

Gorm's Staff Friendliness

Jun '23May '24

Denmark

Gorm's is struggling to meet customer expectations, with a 19% decrease in satisfaction in Staff Friendliness aspect, falling from 87% last year to 68% this year.

Satisfaction Score

68%
20pp

Aspect Rank

70 of 92
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