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Reporting period: Jun '23May '24

Coffee Collective Overview

<10 Places
Coffee Shop

Brand Satisfaction

85%
3pp

Country Rank

Denmark
48 of 144

Category Rank

Coffee Shop
2 of 7

Rating Score

4.4

Sales Power

Sales Index

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Coffee Collective Brand Profile

Jun '23May '24

Denmark

Coffee Collective has a much lower satisfaction score for its Pricing compared to its other aspects. However, Coffee Collective has succeeded in its Staff aspect, with a 92% satisfaction score.

Staff
92%
3pp
Food and Drinks
88%
5pp
Service
85%
7pp
Place
81%
2pp
Pricing
36%
4pp
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Coffee Collective Satisfaction Trend

Dec '23May '24

Denmark

Coffee Collective's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Coffee Collective Food and Drinks

Coffee Collective is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 93% last year to 88% this year.

Coffee Collective Food Quality

Jun '23May '24

Denmark

Coffee Collective is struggling to meet customer expectations, with a 21% decrease in satisfaction in Food Quality aspect, falling from 84% last year to 63% this year.

Satisfaction Score

63%
21pp

Aspect Rank

2 of 7
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Satisfaction Score

Aspect Rank

2 of 7
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Satisfaction Score

Aspect Rank

2 of 7
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Coffee Collective Place

Coffee Collective is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 83% last year to 81% this year.

Coffee Collective Atmosphere and Décor

Jun '23May '24

Denmark

Coffee Collective is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 7
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Coffee Collective Pricing

Coffee Collective is facing challenges in evolving its Pricing aspect, with a 4% decrease in customer satisfaction, dropping from 40% last year to 36% this year.

Coffee Collective Price

Jun '23May '24

Denmark

Coffee Collective is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Price aspect satisfaction score, dropping from 38% to 36% this year.

Satisfaction Score

36%
2pp

Aspect Rank

5 of 7
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Coffee Collective Service

Coffee Collective has shown an increase in Service, with a jump from 78% last year to an impressive 85% this year.

Coffee Collective Dining Options

Jun '23May '24

Denmark

Use Realytics to know more about Coffee Collectivelink

Satisfaction Score

Aspect Rank

2 of 7
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Coffee Collective Waiting Time

Jun '23May '24

Denmark

Coffee Collective remains a consumer favourite, maintaining a consistent 48% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

48%

Aspect Rank

3 of 7
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Coffee Collective Staff

Coffee Collective is one of the most promising brand to delight customers. Use Realytics to know more

Coffee Collective Staff Friendliness

Jun '23May '24

Denmark

Coffee Collective is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 7
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