Reporting period: Jul '23 — Jun '24

Carl's Jr. Overview

10-100 Places

Fast Food Restaurant

Brand Satisfaction

66%

▼

5pp

Country Rank

Denmark

▲

17 of 26

Category Rank

Fast Food Restaurant

▼

4 of 6

Rating Score

3.2

Sales Power

Unlock

Sales Index

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Carl's Jr. Brand Profile

Jul '23 — Jun '24

Denmark

Carl's Jr. has a much lower satisfaction score for its Service compared to its other aspects. However, Carl's Jr. has succeeded in its Food and Drinks aspect, with a 75% satisfaction score.

Food and Drinks

75%

▼

1pp

Staff

61%

▲

4pp

Place

54%

▼

11pp

Service

47%

▼

12pp

Carl's Jr. Satisfaction Trend

Jan '24 — Jun '24

Denmark

Carl's Jr.'s brand satisfaction has decreased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Carl's Jr. Food and Drinks

Carl's Jr. is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 76% last year to 75% this year.

Carl's Jr. Food Quality

Jul '23 — Jun '24

Denmark

Carl's Jr. is struggling to meet customer expectations, with a 16% decrease in satisfaction in Food Quality aspect, falling from 43% last year to 27% this year.

Satisfaction Score

27%

▼

16pp

Aspect Rank

▼

5 of 6

Carl's Jr. Dishes

Jul '23 — Jun '24

Denmark

Carl's Jr. remains a consumer favourite, maintaining a consistent 82% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

2 of 6

Check Competitive Advantage

Analyze Competitors

Analyze 148 Food and Drinks Aspects

Carl's Jr. Place

Carl's Jr. is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 65% last year to 54% this year.

Carl's Jr. Cleanliness and Hygiene

Jul '23 — Jun '24

Denmark

Carl's Jr. is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 19% decrease in customer satisfaction, dropping from 66% last year to 47% this year.

Satisfaction Score

47%

▼

19pp

Aspect Rank

▼

4 of 6

Check Competitive Advantage

Analyze Competitors

Analyze 55 Place Aspects

Carl's Jr. Service

Carl's Jr. is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Service aspect satisfaction score, dropping from 59% to 47% this year.

Carl's Jr. Waiting Time

Jul '23 — Jun '24

Denmark

Carl's Jr. is losing some of its appeal, with a concerning 14% decrease in satisfaction for Waiting Time dropping from 45% last year to 31% this year.

Satisfaction Score

31%

▼

14pp

Aspect Rank

▼

5 of 6