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Reporting period: Jun '23May '24

Carl's Jr. Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

65%
5pp

Country Rank

Denmark
17 of 26

Category Rank

Fast Food Restaurant
4 of 6

Rating Score

3.2

Sales Power

Sales Index

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Carl's Jr. Brand Profile

Jun '23May '24

Denmark

Carl's Jr. has a much lower satisfaction score for its Service compared to its other aspects. However, Carl's Jr. has succeeded in its Food and Drinks aspect, with a 75% satisfaction score.

Food and Drinks
75%
2pp
Staff
58%
2pp
Place
56%
8pp
Service
49%
11pp
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Carl's Jr. Satisfaction Trend

Dec '23May '24

Denmark

Carl's Jr.'s brand satisfaction has decreased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Carl's Jr. Food and Drinks

Carl's Jr. is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 77% last year to 75% this year.

Carl's Jr. Food Quality

Jun '23May '24

Denmark

Carl's Jr. is struggling to meet customer expectations, with a 16% decrease in satisfaction in Food Quality aspect, falling from 44% last year to 28% this year.

Satisfaction Score

28%
16pp

Aspect Rank

4 of 6
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Carl's Jr. Dishes

Jun '23May '24

Denmark

Carl's Jr. has shown an increase in Dishes, with a jump from 81% last year to an impressive 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

2 of 6
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Carl's Jr. Place

Carl's Jr. is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 64% last year to 56% this year.

Carl's Jr. Cleanliness and Hygiene

Jun '23May '24

Denmark

Carl's Jr. is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 12% decrease in customer satisfaction, dropping from 65% last year to 53% this year.

Satisfaction Score

53%
12pp

Aspect Rank

2 of 6
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Carl's Jr. Service

Carl's Jr. is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Service aspect satisfaction score, dropping from 60% to 49% this year.

Carl's Jr. Waiting Time

Jun '23May '24

Denmark

Carl's Jr. is losing some of its appeal, with a concerning 11% decrease in satisfaction for Waiting Time dropping from 44% last year to 33% this year.

Satisfaction Score

33%
11pp

Aspect Rank

4 of 6
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Carl's Jr. Order Processing

Jun '23May '24

Denmark

Carl's Jr. is struggling to meet customer expectations, with a 1% decrease in satisfaction in Order Processing aspect, falling from 56% last year to 55% this year.

Satisfaction Score

55%
1pp

Aspect Rank

1 of 6
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Carl's Jr. Staff

Carl's Jr. is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 60% last year to 58% this year.