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Reporting period: Jul '23Jun '24

Cafe K Overview

<10 Places
Cafe

Brand Satisfaction

72%
1pp

Country Rank

Denmark
130 of 150

Category Rank

Cafe
22 of 24

Rating Score

3.7

Sales Power

Sales Index

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Cafe K Brand Profile

Jul '23Jun '24

Denmark

Cafe K has a much lower satisfaction score for its Service compared to its other aspects. However, Cafe K has succeeded in its Place aspect, with a 83% satisfaction score.

Place
83%
7pp
Food and Drinks
75%
2pp
Staff
74%
8pp
Pricing
66%
Service
61%
7pp
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Cafe K Satisfaction Trend

Jan '24Jun '24

Denmark

Cafe K's brand satisfaction has decreased compared to previous month and now stands at 59%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Cafe K Food and Drinks

Cafe K has shown an increase in Food and Drinks, with a jump from 73% last year to an impressive 75% this year.

Cafe K Dishes

Jul '23Jun '24

Denmark

Cafe K continues to evolve, with a 11% increase in customer satisfaction of Dishes, climbing from 54% last year to 65% this year.

Satisfaction Score

65%
11pp

Aspect Rank

22 of 24
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Cafe K Place

Cafe K is losing some of its appeal, with a concerning 7% decrease in satisfaction for Place dropping from 90% last year to 83% this year.

Satisfaction Score

Aspect Rank

13 of 24
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Cafe K Pricing

Cafe K remains a consumer favourite, maintaining a consistent 66% satisfaction score in Pricing aspect for both this year and last year.

Cafe K Price

Jul '23Jun '24

Denmark

Cafe K is struggling to meet customer expectations, with a 1% decrease in satisfaction in Price aspect, falling from 73% last year to 72% this year.

Satisfaction Score

72%
1pp

Aspect Rank

6 of 24
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Cafe K Service

Cafe K is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 68% last year to 61% this year.

Satisfaction Score

Aspect Rank

5 of 24
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Cafe K Waiting Time

Jul '23Jun '24

Denmark

Cafe K is facing challenges in evolving its Waiting Time aspect, with a 17% decrease in customer satisfaction, dropping from 40% last year to 23% this year.

Satisfaction Score

23%
17pp

Aspect Rank

10 of 24
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Cafe K Staff

Cafe K has successfully improved guest experience, as their "Staff" satisfaction score jumped from 66% last year to an 74% this year.

Cafe K Staff Friendliness

Jul '23Jun '24

Denmark

Cafe K is still the go-to place for customers, as their Staff Friendliness score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

16 of 24
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