Burger King Overview

Burger King continues to evolve, with a 8% increase in customer satisfaction of Food Quality, climbing from 22% last year to 30% this year.

Burger King has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 57% last year to an 65% this year.

Burger King is losing some of its appeal, with a concerning 3% decrease in satisfaction for Drinks dropping from 45% last year to 42% this year.

Burger King has shown an increase in Atmosphere and Décor, with a jump from 78% last year to an impressive 87% this year.

Burger King is struggling to meet customer expectations, with a 6% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 54% last year to 48% this year.

Burger King is losing its edge, with a noticeable decrease in guest satisfaction in Child-Friendly Conditions aspect, down from 79% last year to 69% this year.

Burger King has shown an increase in Dining Options, with a jump from 49% last year to an impressive 60% this year.

Burger King continues to evolve, with a 13% increase in customer satisfaction of Waiting Time, climbing from 28% last year to 41% this year.

Burger King has demonstrated resilience in the industry, with a 11% increase in customer satisfaction for Staff Friendliness rising from 69% to 80% this year.

Burger King remains a consumer favourite, maintaining a consistent 25% satisfaction score in Staff Attentiveness aspect for both this year and last year.