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Reporting period: Apr '23Mar '24

VENUE Overview

<10 Places
Bar and Pub

Brand Satisfaction

81%
2pp

Country Rank

Czechia
393 of 595

Category Rank

Bar and Pub
73 of 105

Rating Score

4.5

Sales Power

Sales Index

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VENUE Brand Profile

Apr '23Mar '24

Czechia

VENUE has a much lower satisfaction score for its Location compared to its other aspects. However, VENUE has succeeded in its Staff aspect, with a 91% satisfaction score.

Staff
91%
8pp
Food and Drinks
86%
5pp
Service
76%
2pp
Place
63%
Pricing
47%
4pp
Location
0%
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VENUE Food and Drinks

VENUE is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 91% last year to 86% this year.

VENUE Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

26 of 100
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VENUE Food Quality

Apr '23Mar '24

Czechia

VENUE is struggling to meet customer expectations, with a 36% decrease in satisfaction in Food Quality aspect, falling from 88% last year to 52% this year.

Satisfaction Score

52%
36pp

Aspect Rank

41 of 105
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Satisfaction Score

Aspect Rank

13 of 105
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VENUE Dishes

Apr '23Mar '24

Czechia

VENUE is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 81% this year.

Satisfaction Score

81%
3pp

Aspect Rank

49 of 103
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Satisfaction Score

Aspect Rank

66 of 105
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VENUE Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

37 of 76
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VENUE Location

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VENUE Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

78 of 97
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VENUE Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

83 of 103
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VENUE Place

VENUE remains a consumer favourite, maintaining a consistent 63% satisfaction score in Place aspect for both this year and last year.

VENUE Atmosphere and Décor

Apr '23Mar '24

Czechia

VENUE is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

46 of 105
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VENUE Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

47 of 102
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VENUE Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

40 of 103
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VENUE Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

31 of 71
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VENUE Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

37 of 92
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VENUE Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

37 of 102
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VENUE Pricing

VENUE is facing challenges in evolving its Pricing aspect, with a 4% decrease in customer satisfaction, dropping from 51% last year to 47% this year.

VENUE Price

Apr '23Mar '24

Czechia

VENUE is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Price aspect satisfaction score, dropping from 51% to 45% this year.

Satisfaction Score

45%
6pp

Aspect Rank

76 of 105
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VENUE Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

35 of 57
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VENUE Service

VENUE has shown an increase in Service, with a jump from 74% last year to an impressive 76% this year.

VENUE Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

32 of 95
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VENUE Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

25 of 76
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Satisfaction Score

Aspect Rank

5 of 104
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VENUE Waiting Time

Apr '23Mar '24

Czechia

VENUE continues to evolve, with a 3% increase in customer satisfaction of Waiting Time, climbing from 37% last year to 40% this year.

Satisfaction Score

40%
3pp

Aspect Rank

27 of 105
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VENUE Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

33 of 105
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VENUE Staff

VENUE is struggling to meet customer expectations. Use Realytics to know why

VENUE Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

41 of 99
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Satisfaction Score

Aspect Rank

25 of 105
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VENUE Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

68 of 104
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VENUE Staff Members

Apr '23Mar '24

Czechia

VENUE is losing some of its appeal, with a concerning 21% decrease in satisfaction for Staff Members dropping from 100% last year to 79% this year.

Satisfaction Score

79%
21pp

Aspect Rank

21 of 105
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