Vapiano Brand Profile
Jul '23 — Jun '24
Czechia
Vapiano has a much lower satisfaction score for its Staff compared to its other aspects. However, Vapiano has succeeded in its Pricing aspect, with a 81% satisfaction score.
Vapiano Satisfaction Trend
Jan '24 — Jun '24
Czechia
Vapiano's brand satisfaction has increased compared to previous month and now stands at 79%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Vapiano Food and Drinks
Vapiano has shown an increase in Food and Drinks, with a jump from 73% last year to an impressive 78% this year.
Vapiano Food Quality
Jul '23 — Jun '24
Czechia
Vapiano continues to evolve, with a 7% increase in customer satisfaction of Food Quality, climbing from 50% last year to 57% this year.
Satisfaction Score
Aspect Rank
Vapiano Dishes
Jul '23 — Jun '24
Czechia
Vapiano has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 69% last year to an 75% this year.
Satisfaction Score
Aspect Rank
Vapiano Drinks
Jul '23 — Jun '24
Czechia
Vapiano continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 80% to 90% this year.
Satisfaction Score
Aspect Rank
Vapiano Place
Vapiano is losing some of its appeal, with a concerning 14% decrease in satisfaction for Place dropping from 82% last year to 68% this year.
Vapiano Atmosphere and Décor
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
Vapiano Cleanliness and Hygiene
Jul '23 — Jun '24
Czechia
Vapiano is struggling to meet customer expectations, with a 8% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 60% last year to 52% this year.
Satisfaction Score
Aspect Rank
Vapiano Pricing
Vapiano has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Pricing rising from 79% to 81% this year.
Vapiano Price
Jul '23 — Jun '24
Czechia
Vapiano has shown an increase in Price, with a jump from 80% last year to an impressive 81% this year.
Satisfaction Score
Aspect Rank
Vapiano Service
Vapiano continues to evolve, with a 21% increase in customer satisfaction of Service, climbing from 52% last year to 73% this year.
Vapiano Dining Options
Jul '23 — Jun '24
Czechia
Vapiano remains a consumer favourite, maintaining a consistent 90% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Vapiano Waiting Time
Jul '23 — Jun '24
Czechia
Vapiano has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 36% last year to an 55% this year.
Satisfaction Score
Aspect Rank
Vapiano Staff
Vapiano is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 73% last year to 67% this year.
Vapiano Staff Friendliness
Jul '23 — Jun '24
Czechia
Vapiano is facing challenges in evolving its Staff Friendliness aspect, with a 17% decrease in customer satisfaction, dropping from 88% last year to 71% this year.
Satisfaction Score
Aspect Rank
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