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Reporting period: Jul '23Jun '24

UGO Salaterie Overview

10-100 Places
Restaurant

Brand Satisfaction

57%
3pp

Country Rank

Czechia
33 of 34

Category Rank

Restaurant
22 of 23

Rating Score

2.8

Sales Power

Sales Index

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UGO Salaterie Brand Profile

Jul '23Jun '24

Czechia

UGO Salaterie has a much lower satisfaction score for its Staff compared to its other aspects. However, UGO Salaterie has succeeded in its Pricing aspect, with a 69% satisfaction score.

Pricing
69%
1pp
Place
66%
7pp
Food and Drinks
58%
1pp
Service
54%
3pp
Staff
49%
11pp
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UGO Salaterie Satisfaction Trend

Jan '24Jun '24

Czechia

UGO Salaterie's brand satisfaction has increased compared to previous month and now stands at 63%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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UGO Salaterie Food and Drinks

UGO Salaterie has shown an increase in Food and Drinks, with a jump from 57% last year to an impressive 58% this year.

UGO Salaterie Food Quality

Jul '23Jun '24

Czechia

UGO Salaterie continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 43% last year to 47% this year.

Satisfaction Score

47%
4pp

Aspect Rank

5 of 23
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UGO Salaterie Dishes

Jul '23Jun '24

Czechia

UGO Salaterie is losing some of its appeal, with a concerning 5% decrease in satisfaction for Dishes dropping from 51% last year to 46% this year.

Satisfaction Score

46%
5pp

Aspect Rank

22 of 23
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UGO Salaterie Drinks

Jul '23Jun '24

Czechia

UGO Salaterie has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 64% last year to an 79% this year.

Satisfaction Score

79%
15pp

Aspect Rank

6 of 23
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UGO Salaterie Place

UGO Salaterie continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 59% to 66% this year.

UGO Salaterie Cleanliness and Hygiene

Jul '23Jun '24

Czechia

UGO Salaterie remains a consumer favourite, maintaining a consistent 69% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

8 of 23
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UGO Salaterie Pricing

UGO Salaterie is struggling to meet customer expectations, with a 1% decrease in satisfaction in Pricing aspect, falling from 70% last year to 69% this year.

UGO Salaterie Price

Jul '23Jun '24

Czechia

UGO Salaterie is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 71% last year to 69% this year.

Satisfaction Score

69%
2pp

Aspect Rank

14 of 23
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UGO Salaterie Service

UGO Salaterie has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Service rising from 51% to 54% this year.

UGO Salaterie Waiting Time

Jul '23Jun '24

Czechia

UGO Salaterie has shown an increase in Waiting Time, with a jump from 44% last year to an impressive 55% this year.

Satisfaction Score

55%
11pp

Aspect Rank

13 of 23
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UGO Salaterie Order Processing

Jul '23Jun '24

Czechia

UGO Salaterie is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

6 of 23
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UGO Salaterie Staff

UGO Salaterie continues to evolve, with a 11% increase in customer satisfaction of Staff, climbing from 38% last year to 49% this year.

UGO Salaterie Staff Friendliness

Jul '23Jun '24

Czechia

UGO Salaterie remains a consumer favourite, maintaining a consistent 38% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

38%

Aspect Rank

13 of 23
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