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Reporting period: Apr '23Mar '24

UGO Salaterie Overview

10-100 Places
Restaurant

Brand Satisfaction

59%
4pp

Country Rank

Czechia
32 of 36

Category Rank

Restaurant
25 of 28

Rating Score

2.9

Sales Power

Sales Index

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UGO Salaterie Brand Profile

Apr '23Mar '24

Czechia

UGO Salaterie has a much lower satisfaction score for its Location compared to its other aspects. However, UGO Salaterie has succeeded in its Pricing aspect, with a 76% satisfaction score.

Pricing
76%
Food and Drinks
61%
3pp
Place
61%
2pp
Service
54%
4pp
Staff
46%
10pp
Location
0%
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UGO Salaterie Food and Drinks

UGO Salaterie has shown an increase in Food and Drinks, with a jump from 58% last year to an impressive 61% this year.

UGO Salaterie Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

23 of 28
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UGO Salaterie Food Quality

Apr '23Mar '24

Czechia

UGO Salaterie continues to evolve, with a 13% increase in customer satisfaction of Food Quality, climbing from 38% last year to 51% this year.

Satisfaction Score

51%
13pp

Aspect Rank

8 of 28
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UGO Salaterie Menu Selection

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

22 of 28
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UGO Salaterie Dishes

Apr '23Mar '24

Czechia

UGO Salaterie is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dishes dropping from 54% last year to 50% this year.

Satisfaction Score

50%
4pp

Aspect Rank

27 of 28
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UGO Salaterie Drinks

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

22 of 28
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UGO Salaterie Location

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UGO Salaterie Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

11 of 25
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UGO Salaterie Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 26
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UGO Salaterie Ease to Find

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 12
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UGO Salaterie Place

UGO Salaterie has successfully improved guest experience, as their "Place" satisfaction score jumped from 59% last year to an 61% this year.

UGO Salaterie Atmosphere and Décor

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

23 of 28
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UGO Salaterie Cleanliness and Hygiene

Apr '23Mar '24

Czechia

UGO Salaterie remains a consumer favourite, maintaining a consistent 55% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

55%

Aspect Rank

10 of 28
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UGO Salaterie Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 28
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UGO Salaterie Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

22 of 22
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UGO Salaterie Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 27
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UGO Salaterie Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

20 of 24
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UGO Salaterie Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

24 of 28
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UGO Salaterie Work and study friendly

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

3 of 12
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UGO Salaterie Pricing

UGO Salaterie is still the go-to place for customers, as their Pricing score remains high at 76%, consistent with last year's score.

UGO Salaterie Price

Apr '23Mar '24

Czechia

UGO Salaterie continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 72% to 76% this year.

Satisfaction Score

76%
4pp

Aspect Rank

13 of 28
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UGO Salaterie Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 26
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UGO Salaterie Service

UGO Salaterie has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Service rising from 50% to 54% this year.

UGO Salaterie Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

23 of 28
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UGO Salaterie Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

22 of 26
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UGO Salaterie Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

25 of 28
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UGO Salaterie Waiting Time

Apr '23Mar '24

Czechia

UGO Salaterie remains a consumer favourite, maintaining a consistent 53% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

53%

Aspect Rank

15 of 28
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UGO Salaterie Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

23 of 28
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UGO Salaterie Staff

UGO Salaterie has shown an increase in Staff, with a jump from 36% last year to an impressive 46% this year.

UGO Salaterie Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

23 of 28
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UGO Salaterie Staff Friendliness

Apr '23Mar '24

Czechia

UGO Salaterie continues to evolve, with a 4% increase in customer satisfaction of Staff Friendliness, climbing from 37% last year to 41% this year.

Satisfaction Score

41%
4pp

Aspect Rank

15 of 28
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UGO Salaterie Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 28
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UGO Salaterie Staff Avaliability

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 8
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UGO Salaterie Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

27 of 28
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