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Reporting period: Aug '23Jul '24

U Švejka Overview

<10 Places
Restaurant

Brand Satisfaction

72%
5pp

Country Rank

Czechia
509 of 569

Category Rank

Restaurant
315 of 350

Rating Score

3.6

Sales Power

Sales Index

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U Švejka Brand Profile

Aug '23Jul '24

Czechia

U Švejka has a much lower satisfaction score for its Staff compared to its other aspects. However, U Švejka has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
6pp
Pricing
76%
2pp
Place
73%
6pp
Service
63%
11pp
Staff
62%
2pp
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U Švejka Satisfaction Trend

Feb '24Jul '24

Czechia

U Švejka's brand satisfaction has decreased compared to previous month and now stands at 63%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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U Švejka Food and Drinks

U Švejka is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 84% last year to 78% this year.

U Švejka Portion Size

Aug '23Jul '24

Czechia

U Švejka remains a consumer favourite, maintaining a consistent 55% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

55%

Aspect Rank

284 of 344
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U Švejka Food Quality

Aug '23Jul '24

Czechia

U Švejka is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 42% last year to 39% this year.

Satisfaction Score

39%
3pp

Aspect Rank

294 of 350
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U Švejka Menu Selection

Aug '23Jul '24

Czechia

U Švejka is still the go-to place for customers, as their Menu Selection score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

278 of 350
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U Švejka Dishes

Aug '23Jul '24

Czechia

U Švejka is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 75% last year to 74% this year.

Satisfaction Score

74%
1pp

Aspect Rank

247 of 350
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Satisfaction Score

Aspect Rank

156 of 349
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U Švejka Cuisines

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

108 of 314
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U Švejka Place

U Švejka is facing challenges in evolving its Place aspect, with a 6% decrease in customer satisfaction, dropping from 79% last year to 73% this year.

U Švejka Atmosphere and Décor

Aug '23Jul '24

Czechia

U Švejka is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

309 of 350
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U Švejka Cleanliness and Hygiene

Aug '23Jul '24

Czechia

U Švejka remains a consumer favourite, maintaining a consistent 40% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

302 of 343
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U Švejka Restrooms

Aug '23Jul '24

Czechia

U Švejka is still the go-to place for customers, as their Restrooms score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

200 of 304
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U Švejka Options for different visitors

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

76 of 328
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U Švejka Child-Friendly Conditions

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

109 of 264
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U Švejka Comfort

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

42 of 335
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U Švejka Venue Congestion

Aug '23Jul '24

Czechia

U Švejka remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

99 of 322
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U Švejka Dining Area

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

338 of 340
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U Švejka Work and study friendly

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

23 of 59
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U Švejka Pricing

U Švejka is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Pricing aspect satisfaction score, dropping from 78% to 76% this year.

U Švejka Price

Aug '23Jul '24

Czechia

U Švejka is losing some of its appeal, with a concerning 2% decrease in satisfaction for Price dropping from 78% last year to 76% this year.

Satisfaction Score

76%
2pp

Aspect Rank

168 of 350
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U Švejka Service

U Švejka is struggling to meet customer expectations, with a 11% decrease in satisfaction in Service aspect, falling from 74% last year to 63% this year.

U Švejka Billing and Payment

Aug '23Jul '24

Czechia

U Švejka is still the go-to place for customers, as their Billing and Payment score remains high at 45%, consistent with last year's score.

Satisfaction Score

45%

Aspect Rank

159 of 307
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U Švejka Opening Hours

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

154 of 224
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U Švejka Dining Options

Aug '23Jul '24

Czechia

U Švejka remains a consumer favourite, maintaining a consistent 40% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

40%

Aspect Rank

348 of 349
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U Švejka Waiting Time

Aug '23Jul '24

Czechia

U Švejka has shown an increase in Waiting Time, with a jump from 74% last year to an impressive 88% this year.

Satisfaction Score

88%
14pp

Aspect Rank

37 of 350
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U Švejka Order Processing

Aug '23Jul '24

Czechia

U Švejka is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

236 of 349
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U Švejka Staff

U Švejka is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 64% last year to 62% this year.

U Švejka Staff Competence

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

71 of 329
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U Švejka Staff Friendliness

Aug '23Jul '24

Czechia

U Švejka is facing challenges in evolving its Staff Friendliness aspect, with a 5% decrease in customer satisfaction, dropping from 68% last year to 63% this year.

Satisfaction Score

63%
5pp

Aspect Rank

307 of 350
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U Švejka Staff Attentiveness

Aug '23Jul '24

Czechia

U Švejka remains a consumer favourite, maintaining a consistent 63% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

242 of 340
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U Švejka Staff Members

Aug '23Jul '24

Czechia

U Švejka is still the go-to place for customers, as their Staff Members score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

309 of 350
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