U Kroka Brand Profile
Jul '23 — Jun '24
Czechia
U Kroka has a much lower satisfaction score for its Place compared to its other aspects. However, U Kroka has succeeded in its Staff aspect, with a 90% satisfaction score.
U Kroka Satisfaction Trend
Jan '24 — Jun '24
Czechia
U Kroka's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
U Kroka Food and Drinks
U Kroka is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 95% last year to 87% this year.
U Kroka Portion Size
Jul '23 — Jun '24
Czechia
U Kroka is struggling to meet customer expectations, with a 2% decrease in satisfaction in Portion Size aspect, falling from 79% last year to 77% this year.
Satisfaction Score
Aspect Rank
U Kroka Food Quality
Jul '23 — Jun '24
Czechia
U Kroka is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 88% last year to 67% this year.
Satisfaction Score
Aspect Rank
U Kroka Menu Selection
Jul '23 — Jun '24
Czechia
U Kroka has shown an increase in Menu Selection, with a jump from 81% last year to an impressive 84% this year.
Satisfaction Score
Aspect Rank
U Kroka Dishes
Jul '23 — Jun '24
Czechia
U Kroka is facing challenges in evolving its Dishes aspect, with a 12% decrease in customer satisfaction, dropping from 91% last year to 79% this year.
Satisfaction Score
Aspect Rank
U Kroka Drinks
Jul '23 — Jun '24
Czechia
U Kroka is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Drinks aspect satisfaction score, dropping from 95% to 87% this year.
Satisfaction Score
Aspect Rank
U Kroka Cuisines
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
U Kroka Place
U Kroka is losing some of its appeal, with a concerning 5% decrease in satisfaction for Place dropping from 84% last year to 79% this year.
U Kroka Atmosphere and Décor
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
U Kroka Pricing
U Kroka continues to evolve, with a 6% increase in customer satisfaction of Pricing, climbing from 82% last year to 88% this year.
U Kroka Price
Jul '23 — Jun '24
Czechia
U Kroka has successfully improved guest experience, as their "Price" satisfaction score jumped from 82% last year to an 88% this year.
Satisfaction Score
Aspect Rank
U Kroka Service
U Kroka is struggling to meet customer expectations, with a 8% decrease in satisfaction in Service aspect, falling from 89% last year to 81% this year.
U Kroka Dining Options
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
U Kroka Waiting Time
Jul '23 — Jun '24
Czechia
U Kroka is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 88% last year to 66% this year.
Satisfaction Score
Aspect Rank
U Kroka Order Processing
Jul '23 — Jun '24
Czechia
U Kroka is facing challenges in evolving its Order Processing aspect, with a 6% decrease in customer satisfaction, dropping from 57% last year to 51% this year.
Satisfaction Score
Aspect Rank
U Kroka Staff
U Kroka continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 82% to 90% this year.
Satisfaction Score
Aspect Rank
U Kroka Staff Friendliness
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
U Kroka Staff Members
Jul '23 — Jun '24
Czechia
U Kroka has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Staff Members rising from 68% to 75% this year.
Satisfaction Score
Aspect Rank
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