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Reporting period: Apr '23Mar '24

U Kroka Overview

<10 Places
Restaurant

Brand Satisfaction

88%
2pp

Country Rank

Czechia
173 of 595

Category Rank

Restaurant
112 of 402

Rating Score

4.6

Sales Power

Sales Index

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U Kroka Brand Profile

Apr '23Mar '24

Czechia

U Kroka has a much lower satisfaction score for its Location compared to its other aspects. However, U Kroka has succeeded in its Food and Drinks aspect, with a 89% satisfaction score.

Food and Drinks
89%
5pp
Staff
89%
8pp
Pricing
85%
1pp
Service
84%
4pp
Place
80%
4pp
Location
0%
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U Kroka Food and Drinks

U Kroka is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 94% last year to 89% this year.

U Kroka Portion Size

Apr '23Mar '24

Czechia

U Kroka is struggling to meet customer expectations, with a 20% decrease in satisfaction in Portion Size aspect, falling from 87% last year to 67% this year.

Satisfaction Score

67%
20pp

Aspect Rank

92 of 399
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U Kroka Food Quality

Apr '23Mar '24

Czechia

U Kroka is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 90% last year to 71% this year.

Satisfaction Score

71%
19pp

Aspect Rank

94 of 402
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U Kroka Menu Selection

Apr '23Mar '24

Czechia

U Kroka has shown an increase in Menu Selection, with a jump from 78% last year to an impressive 86% this year.

Satisfaction Score

86%
8pp

Aspect Rank

98 of 402
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U Kroka Dishes

Apr '23Mar '24

Czechia

U Kroka is facing challenges in evolving its Dishes aspect, with a 7% decrease in customer satisfaction, dropping from 90% last year to 83% this year.

Satisfaction Score

83%
7pp

Aspect Rank

152 of 402
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U Kroka Drinks

Apr '23Mar '24

Czechia

U Kroka is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Drinks aspect satisfaction score, dropping from 95% to 89% this year.

Satisfaction Score

89%
6pp

Aspect Rank

169 of 401
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U Kroka Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

43 of 362
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U Kroka Location

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U Kroka Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

175 of 186
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U Kroka Conveniently Situated

Apr '23Mar '24

Czechia

U Kroka remains a consumer favourite, maintaining a consistent 89% satisfaction score in Conveniently Situated aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

194 of 347
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U Kroka Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

278 of 385
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U Kroka Ease to Find

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

97 of 156
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U Kroka Place

U Kroka is losing some of its appeal, with a concerning 4% decrease in satisfaction for Place dropping from 84% last year to 80% this year.

U Kroka Atmosphere and Décor

Apr '23Mar '24

Czechia

U Kroka is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

254 of 402
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U Kroka Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

131 of 389
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U Kroka Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

127 of 342
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U Kroka Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

158 of 378
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U Kroka Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

214 of 306
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U Kroka Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

179 of 376
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U Kroka Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

120 of 377
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U Kroka Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

101 of 390
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U Kroka Work and study friendly

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

51 of 71
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U Kroka Pricing

U Kroka continues to evolve, with a 1% increase in customer satisfaction of Pricing, climbing from 84% last year to 85% this year.

U Kroka Price

Apr '23Mar '24

Czechia

U Kroka has successfully improved guest experience, as their "Price" satisfaction score jumped from 84% last year to an 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

114 of 402
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U Kroka Service

U Kroka is struggling to meet customer expectations, with a 4% decrease in satisfaction in Service aspect, falling from 88% last year to 84% this year.

U Kroka Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

78 of 363
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U Kroka Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

120 of 249
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Satisfaction Score

Aspect Rank

66 of 402
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U Kroka Waiting Time

Apr '23Mar '24

Czechia

U Kroka is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 86% last year to 80% this year.

Satisfaction Score

80%
6pp

Aspect Rank

45 of 400
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U Kroka Order Processing

Apr '23Mar '24

Czechia

U Kroka continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 54% to 56% this year.

Satisfaction Score

56%
2pp

Aspect Rank

50 of 401
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U Kroka Staff

U Kroka has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Staff rising from 81% to 89% this year.

U Kroka Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

140 of 375
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Satisfaction Score

Aspect Rank

141 of 401
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U Kroka Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

254 of 383
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U Kroka Staff Members

Apr '23Mar '24

Czechia

U Kroka has shown an increase in Staff Members, with a jump from 72% last year to an impressive 73% this year.

Satisfaction Score

73%
1pp

Aspect Rank

89 of 401
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