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Reporting period: Aug '23Jul '24

U Fleků Overview

<10 Places
Bar and Pub

Brand Satisfaction

69%
2pp

Country Rank

Czechia
528 of 569

Category Rank

Bar and Pub
110 of 120

Rating Score

3.4

Sales Power

Sales Index

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U Fleků Brand Profile

Aug '23Jul '24

Czechia

U Fleků has a much lower satisfaction score for its Staff compared to its other aspects. However, U Fleků has succeeded in its Place aspect, with a 81% satisfaction score.

Place
81%
Food and Drinks
76%
3pp
Service
64%
1pp
Pricing
51%
8pp
Staff
41%
4pp
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U Fleků Satisfaction Trend

Feb '24Jul '24

Czechia

U Fleků's brand satisfaction has decreased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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U Fleků Food and Drinks

U Fleků is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 79% last year to 76% this year.

U Fleků Portion Size

Aug '23Jul '24

Czechia

U Fleků has shown an increase in Portion Size, with a jump from 52% last year to an impressive 57% this year.

Satisfaction Score

57%
5pp

Aspect Rank

75 of 105
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U Fleků Food Quality

Aug '23Jul '24

Czechia

U Fleků is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 42% last year to 35% this year.

Satisfaction Score

35%
7pp

Aspect Rank

104 of 120
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U Fleků Menu Selection

Aug '23Jul '24

Czechia

U Fleků is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 80% last year to 78% this year.

Satisfaction Score

78%
2pp

Aspect Rank

98 of 119
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U Fleků Dishes

Aug '23Jul '24

Czechia

U Fleků continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 65% last year to 66% this year.

Satisfaction Score

66%
1pp

Aspect Rank

97 of 120
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U Fleků Drinks

Aug '23Jul '24

Czechia

U Fleků is facing challenges in evolving its Drinks aspect, with a 2% decrease in customer satisfaction, dropping from 86% last year to 84% this year.

Satisfaction Score

84%
2pp

Aspect Rank

100 of 120
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Satisfaction Score

Aspect Rank

68 of 89
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U Fleků Place

U Fleků remains a consumer favourite, maintaining a consistent 81% satisfaction score in Place aspect for both this year and last year.

U Fleků Atmosphere and Décor

Aug '23Jul '24

Czechia

Use Realytics to know more about U Flekůlink

Satisfaction Score

Aspect Rank

92 of 120
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U Fleků Cleanliness and Hygiene

Aug '23Jul '24

Czechia

U Fleků is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

100 of 110
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U Fleků Restrooms

Aug '23Jul '24

Czechia

U Fleků remains a consumer favourite, maintaining a consistent 54% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

54%

Aspect Rank

56 of 101
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U Fleků Options for different visitors

Aug '23Jul '24

Czechia

U Fleků is still the go-to place for customers, as their Options for different visitors score remains high at 81%, consistent with last year's score.

Satisfaction Score

81%

Aspect Rank

82 of 114
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U Fleků Child-Friendly Conditions

Aug '23Jul '24

Czechia

U Fleků remains a consumer favourite, maintaining a consistent 20% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

48 of 81
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U Fleků Comfort

Aug '23Jul '24

Czechia

U Fleků has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 19% last year to an 29% this year.

Satisfaction Score

29%
10pp

Aspect Rank

85 of 114
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Satisfaction Score

Aspect Rank

61 of 109
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U Fleků Dining Area

Aug '23Jul '24

Czechia

U Fleků is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Dining Area aspect satisfaction score, dropping from 84% to 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

43 of 119
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U Fleků Work and study friendly

Aug '23Jul '24

Czechia

U Fleků is still the go-to place for customers, as their Work and study friendly score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

12 of 24
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U Fleků Pricing

U Fleků continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 43% to 51% this year.

U Fleků Price

Aug '23Jul '24

Czechia

U Fleků has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Price rising from 42% to 50% this year.

Satisfaction Score

50%
8pp

Aspect Rank

89 of 120
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U Fleků Promotions

Aug '23Jul '24

Czechia

U Fleků remains a consumer favourite, maintaining a consistent 76% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

76%

Aspect Rank

38 of 62
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U Fleků Service

U Fleků is losing some of its appeal, with a concerning 1% decrease in satisfaction for Service dropping from 65% last year to 64% this year.

U Fleků Billing and Payment

Aug '23Jul '24

Czechia

U Fleků has shown an increase in Billing and Payment, with a jump from 34% last year to an impressive 46% this year.

Satisfaction Score

46%
12pp

Aspect Rank

50 of 107
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U Fleků Opening Hours

Aug '23Jul '24

Czechia

Use Realytics to know more about U Flekůlink

Satisfaction Score

Aspect Rank

56 of 84
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U Fleků Dining Options

Aug '23Jul '24

Czechia

U Fleků continues to evolve, with a 2% increase in customer satisfaction of Dining Options, climbing from 84% last year to 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

83 of 115
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U Fleků Waiting Time

Aug '23Jul '24

Czechia

U Fleků has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 76% last year to an 77% this year.

Satisfaction Score

77%
1pp

Aspect Rank

36 of 120
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U Fleků Order Processing

Aug '23Jul '24

Czechia

U Fleků is struggling to meet customer expectations, with a 7% decrease in satisfaction in Order Processing aspect, falling from 55% last year to 48% this year.

Satisfaction Score

48%
7pp

Aspect Rank

72 of 118
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U Fleků Staff

U Fleků is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 45% last year to 41% this year.

U Fleků Staff Competence

Aug '23Jul '24

Czechia

U Fleků is still the go-to place for customers, as their Staff Competence score remains high at 55%, consistent with last year's score.

Satisfaction Score

55%

Aspect Rank

88 of 114
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U Fleků Staff Friendliness

Aug '23Jul '24

Czechia

U Fleků is facing challenges in evolving its Staff Friendliness aspect, with a 3% decrease in customer satisfaction, dropping from 40% last year to 37% this year.

Satisfaction Score

37%
3pp

Aspect Rank

113 of 120
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U Fleků Staff Attentiveness

Aug '23Jul '24

Czechia

U Fleků remains a consumer favourite, maintaining a consistent 52% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

52%

Aspect Rank

94 of 117
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U Fleků Staff Avaliability

Aug '23Jul '24

Czechia

Use Realytics to know more about U Flekůlink

Satisfaction Score

Aspect Rank

9 of 17
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U Fleků Staff Members

Aug '23Jul '24

Czechia

U Fleků is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Staff Members aspect satisfaction score, dropping from 42% to 35% this year.

Satisfaction Score

35%
7pp

Aspect Rank

109 of 120
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