U Fleků Overview

U Fleků is struggling to meet customer expectations, with a 4% decrease in satisfaction in Portion Size aspect, falling from 56% last year to 52% this year.

U Fleků is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 42% last year to 37% this year.

U Fleků continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 64% last year to 66% this year.

U Fleků is facing challenges in evolving its Drinks aspect, with a 2% decrease in customer satisfaction, dropping from 86% last year to 84% this year.

U Fleků remains a consumer favourite, maintaining a consistent 33% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

U Fleků is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Dining Area aspect satisfaction score, dropping from 81% to 80% this year.

U Fleků has successfully improved guest experience, as their "Billing and Payment" satisfaction score jumped from 35% last year to an 45% this year.

U Fleků is still the go-to place for customers, as their Dining Options score remains high at 83%, consistent with last year's score.

U Fleků is losing some of its appeal, with a concerning 5% decrease in satisfaction for Order Processing dropping from 53% last year to 48% this year.

U Fleků is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 39% last year to 36% this year.