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Reporting period: Mar '23Feb '24

U Fleků Overview

<10 Places
Bar and Pub

Brand Satisfaction

70%
1pp

Country Rank

Czechia
520 of 572

Category Rank

Bar and Pub
95 of 107

Rating Score

3.4

Sales Power

Sales Index

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U Fleků Brand Profile

Mar '23Feb '24

Czechia

U Fleků has a much lower satisfaction score for its Location compared to its other aspects. However, U Fleků has succeeded in its Place aspect, with a 81% satisfaction score.

Place
81%
1pp
Food and Drinks
78%
2pp
Service
64%
3pp
Pricing
47%
4pp
Staff
45%
Location
0%
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U Fleků Food and Drinks

U Fleků is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 80% last year to 78% this year.

U Fleků Portion Size

Mar '23Feb '24

Czechia

U Fleků is struggling to meet customer expectations, with a 7% decrease in satisfaction in Portion Size aspect, falling from 56% last year to 49% this year.

Satisfaction Score

49%
7pp

Aspect Rank

13 of 101
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U Fleků Food Quality

Mar '23Feb '24

Czechia

U Fleků is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 40% last year to 33% this year.

Satisfaction Score

33%
7pp

Aspect Rank

61 of 106
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U Fleků Menu Selection

Mar '23Feb '24

Czechia

U Fleků has shown an increase in Menu Selection, with a jump from 77% last year to an impressive 82% this year.

Satisfaction Score

82%
5pp

Aspect Rank

36 of 107
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U Fleků Dishes

Mar '23Feb '24

Czechia

U Fleků continues to evolve, with a 6% increase in customer satisfaction of Dishes, climbing from 61% last year to 67% this year.

Satisfaction Score

67%
6pp

Aspect Rank

81 of 106
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U Fleků Drinks

Mar '23Feb '24

Czechia

U Fleků is facing challenges in evolving its Drinks aspect, with a 1% decrease in customer satisfaction, dropping from 87% last year to 86% this year.

Satisfaction Score

86%
1pp

Aspect Rank

79 of 107
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Satisfaction Score

Aspect Rank

12 of 79
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U Fleků Location

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U Fleků Parking

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

35 of 44
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U Fleků Conveniently Situated

Mar '23Feb '24

Czechia

U Fleků is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

58 of 98
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Satisfaction Score

Aspect Rank

56 of 104
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U Fleků Transport Accessibility

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 16
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U Fleků Place

U Fleků is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Place aspect satisfaction score, dropping from 82% to 81% this year.

Satisfaction Score

Aspect Rank

89 of 107
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U Fleků Cleanliness and Hygiene

Mar '23Feb '24

Czechia

U Fleků remains a consumer favourite, maintaining a consistent 32% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

32%

Aspect Rank

7 of 103
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U Fleků Restrooms

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

83 of 95
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U Fleků Options for different visitors

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

75 of 104
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U Fleků Child-Friendly Conditions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

46 of 75
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U Fleků Comfort

Mar '23Feb '24

Czechia

U Fleků is losing some of its appeal, with a concerning 2% decrease in satisfaction for Comfort dropping from 28% last year to 26% this year.

Satisfaction Score

26%
2pp

Aspect Rank

9 of 101
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Satisfaction Score

Aspect Rank

1 of 99
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U Fleků Dining Area

Mar '23Feb '24

Czechia

U Fleků is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dining Area aspect, falling from 83% last year to 79% this year.

Satisfaction Score

79%
4pp

Aspect Rank

4 of 104
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U Fleků Work and study friendly

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 19
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U Fleků Pricing

U Fleků has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 43% last year to an 47% this year.

U Fleků Price

Mar '23Feb '24

Czechia

U Fleků continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 41% to 45% this year.

Satisfaction Score

45%
4pp

Aspect Rank

86 of 107
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U Fleků Promotions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

39 of 55
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U Fleků Service

U Fleků is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 67% last year to 64% this year.

U Fleků Billing and Payment

Mar '23Feb '24

Czechia

U Fleků has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Billing and Payment rising from 40% to 47% this year.

Satisfaction Score

47%
7pp

Aspect Rank

2 of 96
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U Fleků Opening Hours

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

65 of 79
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U Fleků Dining Options

Mar '23Feb '24

Czechia

U Fleků has shown an increase in Dining Options, with a jump from 82% last year to an impressive 85% this year.

Satisfaction Score

85%
3pp

Aspect Rank

27 of 107
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U Fleků Online Facilities

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 8
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U Fleků Waiting Time

Mar '23Feb '24

Czechia

U Fleků is facing challenges in evolving its Waiting Time aspect, with a 2% decrease in customer satisfaction, dropping from 76% last year to 74% this year.

Satisfaction Score

74%
2pp

Aspect Rank

18 of 107
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U Fleků Order Processing

Mar '23Feb '24

Czechia

U Fleků is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Order Processing aspect satisfaction score, dropping from 54% to 53% this year.

Satisfaction Score

53%
1pp

Aspect Rank

5 of 107
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U Fleků Staff

U Fleků is still the go-to place for customers, as their Staff score remains high at 45%, consistent with last year's score.

U Fleků Staff Competence

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

85 of 101
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U Fleků Staff Friendliness

Mar '23Feb '24

Czechia

U Fleků continues to evolve, with a 3% increase in customer satisfaction of Staff Friendliness, climbing from 37% last year to 40% this year.

Satisfaction Score

40%
3pp

Aspect Rank

70 of 107
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U Fleků Staff Attentiveness

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

87 of 107
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U Fleků Staff Avaliability

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 13
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U Fleků Staff Members

Mar '23Feb '24

Czechia

U Fleků is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff Members dropping from 42% last year to 39% this year.

Satisfaction Score

39%
3pp

Aspect Rank

36 of 107
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