Realytics logo

Reporting period: Jul '23Jun '24

St.Martin Overview

<10 Places
Bistro

Brand Satisfaction

87%
3pp

Country Rank

Czechia
209 of 575

Category Rank

Bistro
11 of 26

Rating Score

4.6

Sales Power

Sales Index

Realytics logo

St.Martin Brand Profile

Jul '23Jun '24

Czechia

St.Martin has a much lower satisfaction score for its Service compared to its other aspects. However, St.Martin has succeeded in its Pricing aspect, with a 93% satisfaction score.

Pricing
93%
3pp
Food and Drinks
89%
3pp
Place
84%
3pp
Location
83%
1pp
Staff
80%
8pp
Service
77%
8pp
Realytics logo

St.Martin Satisfaction Trend

Jan '24Jun '24

Czechia

St.Martin's brand satisfaction remains unchanged compared to the previous month and continues to stand at 84%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

Realytics logo

St.Martin Food and Drinks

St.Martin is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 92% last year to 89% this year.

St.Martin Food Quality

Jul '23Jun '24

Czechia

St.Martin is struggling to meet customer expectations, with a 20% decrease in satisfaction in Food Quality aspect, falling from 87% last year to 67% this year.

Satisfaction Score

67%
20pp

Aspect Rank

8 of 26
Realytics logo

St.Martin Menu Selection

Jul '23Jun '24

Czechia

St.Martin is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 83% last year to 75% this year.

Satisfaction Score

75%
8pp

Aspect Rank

12 of 26
Realytics logo

St.Martin Dishes

Jul '23Jun '24

Czechia

St.Martin is facing challenges in evolving its Dishes aspect, with a 1% decrease in customer satisfaction, dropping from 90% last year to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

10 of 26
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

St.Martin Drinks

Jul '23Jun '24

Czechia

St.Martin is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Drinks aspect satisfaction score, dropping from 90% to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

11 of 26
Realytics logo

St.Martin Location

St.Martin has shown an increase in Location, with a jump from 82% last year to an impressive 83% this year.

St.Martin Place

St.Martin continues to evolve, with a 3% increase in customer satisfaction of Place, climbing from 81% last year to 84% this year.

Satisfaction Score

Aspect Rank

12 of 26
Realytics logo

St.Martin Dining Area

Jul '23Jun '24

Czechia

St.Martin has successfully improved guest experience, as their "Dining Area" satisfaction score jumped from 29% last year to an 42% this year.

Satisfaction Score

42%
13pp

Aspect Rank

3 of 26
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

St.Martin Pricing

St.Martin is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

2 of 26
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

St.Martin Service

St.Martin is losing some of its appeal, with a concerning 8% decrease in satisfaction for Service dropping from 85% last year to 77% this year.

St.Martin Dining Options

Jul '23Jun '24

Czechia

St.Martin is struggling to meet customer expectations, with a 8% decrease in satisfaction in Dining Options aspect, falling from 97% last year to 89% this year.

Satisfaction Score

89%
8pp

Aspect Rank

12 of 26
Realytics logo

St.Martin Waiting Time

Jul '23Jun '24

Czechia

St.Martin is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 54% last year to 41% this year.

Satisfaction Score

41%
13pp

Aspect Rank

10 of 26
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

St.Martin Staff

St.Martin is facing challenges in evolving its Staff aspect, with a 8% decrease in customer satisfaction, dropping from 88% last year to 80% this year.

St.Martin Staff Friendliness

Jul '23Jun '24

Czechia

St.Martin continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 86% to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

14 of 26
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors