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Reporting period: Apr '23Mar '24

San Carlo Overview

<10 Places
Restaurant

Brand Satisfaction

83%
7pp

Country Rank

Czechia
343 of 595

Category Rank

Restaurant
230 of 402

Rating Score

4.2

Sales Power

Sales Index

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San Carlo Brand Profile

Apr '23Mar '24

Czechia

San Carlo has a much lower satisfaction score for its Location compared to its other aspects. However, San Carlo has succeeded in its Food and Drinks aspect, with a 90% satisfaction score.

Food and Drinks
90%
3pp
Place
80%
7pp
Pricing
77%
11pp
Service
71%
12pp
Staff
69%
18pp
Location
0%
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San Carlo Food and Drinks

San Carlo is struggling to meet customer expectations. Use Realytics to know why

San Carlo Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

268 of 399
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San Carlo Food Quality

Apr '23Mar '24

Czechia

San Carlo is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food Quality dropping from 75% last year to 69% this year.

Satisfaction Score

69%
6pp

Aspect Rank

104 of 402
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San Carlo Menu Selection

Apr '23Mar '24

Czechia

San Carlo remains a consumer favourite, maintaining a consistent 65% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

65%

Aspect Rank

124 of 402
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Satisfaction Score

Aspect Rank

45 of 402
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Satisfaction Score

Aspect Rank

153 of 401
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Satisfaction Score

Aspect Rank

33 of 362
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San Carlo Location

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San Carlo Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

20 of 186
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San Carlo Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

68 of 347
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Satisfaction Score

Aspect Rank

138 of 385
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San Carlo Place

San Carlo is struggling to meet customer expectations, with a 7% decrease in satisfaction in Place aspect, falling from 87% last year to 80% this year.

San Carlo Atmosphere and Décor

Apr '23Mar '24

Czechia

San Carlo is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

281 of 402
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San Carlo Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

304 of 389
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San Carlo Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

59 of 342
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San Carlo Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

282 of 378
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San Carlo Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

101 of 306
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San Carlo Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

236 of 376
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San Carlo Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

281 of 377
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San Carlo Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

248 of 390
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San Carlo Work and study friendly

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

28 of 71
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San Carlo Pricing

San Carlo is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 88% last year to 77% this year.

San Carlo Price

Apr '23Mar '24

Czechia

San Carlo is facing challenges in evolving its Price aspect, with a 11% decrease in customer satisfaction, dropping from 88% last year to 77% this year.

Satisfaction Score

77%
11pp

Aspect Rank

175 of 402
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San Carlo Service

San Carlo is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Service aspect satisfaction score, dropping from 83% to 71% this year.

San Carlo Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

265 of 363
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San Carlo Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

149 of 249
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San Carlo Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

350 of 402
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San Carlo Online Facilities

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

29 of 30
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San Carlo Waiting Time

Apr '23Mar '24

Czechia

San Carlo is losing some of its appeal, with a concerning 18% decrease in satisfaction for Waiting Time dropping from 69% last year to 51% this year.

Satisfaction Score

51%
18pp

Aspect Rank

132 of 400
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San Carlo Order Processing

Apr '23Mar '24

Czechia

San Carlo is still the go-to place for customers, as their Order Processing score remains high at 54%, consistent with last year's score.

Satisfaction Score

54%

Aspect Rank

54 of 401
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San Carlo Staff

San Carlo is struggling to meet customer expectations, with a 18% decrease in satisfaction in Staff aspect, falling from 87% last year to 69% this year.

San Carlo Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

256 of 375
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San Carlo Staff Friendliness

Apr '23Mar '24

Czechia

San Carlo is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 89% last year to 75% this year.

Satisfaction Score

75%
14pp

Aspect Rank

247 of 401
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San Carlo Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

255 of 383
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San Carlo Staff Avaliability

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

25 of 54
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San Carlo Staff Members

Apr '23Mar '24

Czechia

San Carlo is facing challenges in evolving its Staff Members aspect, with a 24% decrease in customer satisfaction, dropping from 79% last year to 55% this year.

Satisfaction Score

55%
24pp

Aspect Rank

131 of 401
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