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Reporting period: Aug '23Jul '24

Šalanda Overview

10-100 Places
Restaurant

Brand Satisfaction

82%
1pp

Country Rank

Czechia
6 of 35

Category Rank

Restaurant
4 of 23

Rating Score

4.1

Sales Power

Sales Index

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Šalanda Brand Profile

Aug '23Jul '24

Czechia

Šalanda has a much lower satisfaction score for its Staff compared to its other aspects. However, Šalanda has succeeded in its Pricing aspect, with a 87% satisfaction score.

Pricing
87%
6pp
Place
83%
2pp
Service
81%
3pp
Food and Drinks
81%
1pp
Staff
79%
1pp
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Šalanda Satisfaction Trend

Feb '24Jul '24

Czechia

Šalanda's brand satisfaction has increased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Šalanda Food and Drinks

Šalanda has shown an increase in Food and Drinks, with a jump from 80% last year to an impressive 81% this year.

Šalanda Portion Size

Aug '23Jul '24

Czechia

Šalanda is losing some of its appeal, with a concerning 9% decrease in satisfaction for Portion Size dropping from 86% last year to 77% this year.

Satisfaction Score

77%
9pp

Aspect Rank

9 of 23
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Šalanda Food Quality

Aug '23Jul '24

Czechia

Šalanda continues to evolve, with a 2% increase in customer satisfaction of Food Quality, climbing from 46% last year to 48% this year.

Satisfaction Score

48%
2pp

Aspect Rank

6 of 23
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Satisfaction Score

Aspect Rank

5 of 23
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Šalanda Dishes

Aug '23Jul '24

Czechia

Šalanda has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 64% last year to an 69% this year.

Satisfaction Score

69%
5pp

Aspect Rank

9 of 23
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Šalanda Drinks

Aug '23Jul '24

Czechia

Šalanda is struggling to meet customer expectations, with a 1% decrease in satisfaction in Drinks aspect, falling from 89% last year to 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

6 of 23
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Šalanda Cuisines

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 22
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Šalanda Place

Šalanda is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 85% last year to 83% this year.

Šalanda Atmosphere and Décor

Aug '23Jul '24

Czechia

Šalanda is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

11 of 23
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Šalanda Cleanliness and Hygiene

Aug '23Jul '24

Czechia

Šalanda remains a consumer favourite, maintaining a consistent 84% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

84%

Aspect Rank

6 of 23
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Šalanda Restrooms

Aug '23Jul '24

Czechia

Šalanda is still the go-to place for customers, as their Restrooms score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

11 of 22
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Šalanda Options for different visitors

Aug '23Jul '24

Czechia

Šalanda remains a consumer favourite, maintaining a consistent 90% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

11 of 20
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Šalanda Child-Friendly Conditions

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 19
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Šalanda Comfort

Aug '23Jul '24

Czechia

Šalanda is facing challenges in evolving its Comfort aspect, with a 15% decrease in customer satisfaction, dropping from 57% last year to 42% this year.

Satisfaction Score

42%
15pp

Aspect Rank

19 of 23
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Šalanda Venue Congestion

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 19
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Šalanda Dining Area

Aug '23Jul '24

Czechia

Šalanda is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Dining Area aspect satisfaction score, dropping from 81% to 67% this year.

Satisfaction Score

67%
14pp

Aspect Rank

12 of 23
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Šalanda Work and study friendly

Aug '23Jul '24

Czechia

Šalanda is still the go-to place for customers, as their Work and study friendly score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

5 of 8
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Šalanda Pricing

Šalanda continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 81% to 87% this year.

Šalanda Price

Aug '23Jul '24

Czechia

Šalanda has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Price rising from 83% to 87% this year.

Satisfaction Score

87%
4pp

Aspect Rank

4 of 23
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Šalanda Promotions

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 21
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Šalanda Service

Šalanda has shown an increase in Service, with a jump from 78% last year to an impressive 81% this year.

Šalanda Billing and Payment

Aug '23Jul '24

Czechia

Šalanda remains a consumer favourite, maintaining a consistent 67% satisfaction score in Billing and Payment aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

7 of 23
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Šalanda Opening Hours

Aug '23Jul '24

Czechia

Šalanda is still the go-to place for customers, as their Opening Hours score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

12 of 21
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Satisfaction Score

Aspect Rank

2 of 23
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Šalanda Waiting Time

Aug '23Jul '24

Czechia

Šalanda is losing some of its appeal, with a concerning 7% decrease in satisfaction for Waiting Time dropping from 56% last year to 49% this year.

Satisfaction Score

49%
7pp

Aspect Rank

20 of 23
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Šalanda Order Processing

Aug '23Jul '24

Czechia

Šalanda continues to evolve, with a 34% increase in customer satisfaction of Order Processing, climbing from 47% last year to 81% this year.

Satisfaction Score

81%
34pp

Aspect Rank

2 of 23
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Šalanda Staff

Šalanda is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff aspect, falling from 80% last year to 79% this year.

Šalanda Staff Competence

Aug '23Jul '24

Czechia

Šalanda remains a consumer favourite, maintaining a consistent 79% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

79%

Aspect Rank

6 of 22
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Satisfaction Score

Aspect Rank

5 of 23
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Šalanda Staff Attentiveness

Aug '23Jul '24

Czechia

Šalanda is losing its edge, with a noticeable decrease in guest satisfaction in Staff Attentiveness aspect, down from 88% last year to 70% this year.

Satisfaction Score

70%
18pp

Aspect Rank

10 of 23
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Šalanda Staff Avaliability

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 7
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Šalanda Staff Members

Aug '23Jul '24

Czechia

Šalanda has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 64% last year to an 67% this year.

Satisfaction Score

67%
3pp

Aspect Rank

6 of 23
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