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Reporting period: Jul '23Jun '24

Pizza Hut Overview

10-100 Places
Restaurant

Brand Satisfaction

60%
8pp

Country Rank

Czechia
32 of 34

Category Rank

Restaurant
21 of 23

Rating Score

2.9

Sales Power

Sales Index

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Pizza Hut Brand Profile

Jul '23Jun '24

Czechia

Pizza Hut has a much lower satisfaction score for its Pricing compared to its other aspects. However, Pizza Hut has succeeded in its Food and Drinks aspect, with a 67% satisfaction score.

Food and Drinks
67%
3pp
Staff
53%
24pp
Service
52%
13pp
Place
49%
1pp
Pricing
48%
2pp
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Pizza Hut Satisfaction Trend

Jan '24Jun '24

Czechia

Pizza Hut's brand satisfaction has increased compared to previous month and now stands at 52%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pizza Hut Food and Drinks

Pizza Hut is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 70% last year to 67% this year.

Pizza Hut Food Quality

Jul '23Jun '24

Czechia

Pizza Hut has shown an increase in Food Quality, with a jump from 37% last year to an impressive 41% this year.

Satisfaction Score

41%
4pp

Aspect Rank

8 of 23
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Pizza Hut Dishes

Jul '23Jun '24

Czechia

Pizza Hut is struggling to meet customer expectations, with a 7% decrease in satisfaction in Dishes aspect, falling from 75% last year to 68% this year.

Satisfaction Score

68%
7pp

Aspect Rank

10 of 23
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Pizza Hut Place

Pizza Hut is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 50% last year to 49% this year.

Pizza Hut Cleanliness and Hygiene

Jul '23Jun '24

Czechia

Pizza Hut continues to evolve, with a 2% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 48% last year to 50% this year.

Satisfaction Score

50%
2pp

Aspect Rank

11 of 23
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Pizza Hut Pricing

Pizza Hut has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 46% last year to an 48% this year.

Pizza Hut Price

Jul '23Jun '24

Czechia

Pizza Hut continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 45% to 48% this year.

Satisfaction Score

48%
3pp

Aspect Rank

21 of 23
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Pizza Hut Service

Pizza Hut is facing challenges in evolving its Service aspect, with a 13% decrease in customer satisfaction, dropping from 65% last year to 52% this year.

Pizza Hut Waiting Time

Jul '23Jun '24

Czechia

Pizza Hut is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Waiting Time aspect satisfaction score, dropping from 46% to 32% this year.

Satisfaction Score

32%
14pp

Aspect Rank

17 of 23
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Pizza Hut Staff

Pizza Hut is losing some of its appeal, with a concerning 24% decrease in satisfaction for Staff dropping from 77% last year to 53% this year.

Pizza Hut Staff Friendliness

Jul '23Jun '24

Czechia

Pizza Hut is struggling to meet customer expectations, with a 24% decrease in satisfaction in Staff Friendliness aspect, falling from 84% last year to 60% this year.

Satisfaction Score

60%
24pp

Aspect Rank

12 of 23
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Pizza Hut Staff Members

Jul '23Jun '24

Czechia

Pizza Hut is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 53% last year to 44% this year.

Satisfaction Score

44%
9pp

Aspect Rank

10 of 23
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