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Reporting period: Jul '23Jun '24

Pepe Lopez Overview

<10 Places
Restaurant

Brand Satisfaction

62%
7pp

Country Rank

Czechia
555 of 575

Category Rank

Restaurant
349 of 362

Rating Score

3

Sales Power

Sales Index

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Pepe Lopez Brand Profile

Jul '23Jun '24

Czechia

Pepe Lopez has a much lower satisfaction score for its Service compared to its other aspects. However, Pepe Lopez has succeeded in its Place aspect, with a 82% satisfaction score.

Place
82%
2pp
Food and Drinks
69%
5pp
Staff
52%
2pp
Service
46%
17pp
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Pepe Lopez Satisfaction Trend

Jan '24Jun '24

Czechia

Pepe Lopez's brand satisfaction has increased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Pepe Lopez Food and Drinks

Pepe Lopez is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 74% last year to 69% this year.

Pepe Lopez Food Quality

Jul '23Jun '24

Czechia

Pepe Lopez is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 34% last year to 21% this year.

Satisfaction Score

21%
13pp

Aspect Rank

290 of 362
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Pepe Lopez Dishes

Jul '23Jun '24

Czechia

Pepe Lopez is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 54% last year to 53% this year.

Satisfaction Score

53%
1pp

Aspect Rank

343 of 362
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Pepe Lopez Drinks

Jul '23Jun '24

Czechia

Pepe Lopez is facing challenges in evolving its Drinks aspect, with a 6% decrease in customer satisfaction, dropping from 78% last year to 72% this year.

Satisfaction Score

72%
6pp

Aspect Rank

211 of 361
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Pepe Lopez Place

Pepe Lopez is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Place aspect satisfaction score, dropping from 84% to 82% this year.

Pepe Lopez Atmosphere and Décor

Jul '23Jun '24

Czechia

Pepe Lopez is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

181 of 362
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Pepe Lopez Service

Pepe Lopez is losing some of its appeal, with a concerning 17% decrease in satisfaction for Service dropping from 63% last year to 46% this year.

Satisfaction Score

Aspect Rank

153 of 361
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Pepe Lopez Staff

Pepe Lopez is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff aspect, falling from 54% last year to 52% this year.

Pepe Lopez Staff Friendliness

Jul '23Jun '24

Czechia

Pepe Lopez remains a consumer favourite, maintaining a consistent 62% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

62%

Aspect Rank

252 of 362
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