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Reporting period: Apr '23Mar '24

Pepe Lopez Overview

<10 Places
Restaurant

Brand Satisfaction

61%
9pp

Country Rank

Czechia
576 of 595

Category Rank

Restaurant
388 of 402

Rating Score

3.1

Sales Power

Sales Index

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Pepe Lopez Brand Profile

Apr '23Mar '24

Czechia

Pepe Lopez has a much lower satisfaction score for its Pricing compared to its other aspects. However, Pepe Lopez has succeeded in its Place aspect, with a 84% satisfaction score.

Place
84%
Food and Drinks
66%
9pp
Staff
48%
15pp
Service
48%
14pp
Location
0%
Pricing
0%
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Pepe Lopez Food and Drinks

Pepe Lopez is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 75% last year to 66% this year.

Pepe Lopez Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

215 of 399
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Pepe Lopez Food Quality

Apr '23Mar '24

Czechia

Pepe Lopez is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 31% last year to 29% this year.

Satisfaction Score

29%
2pp

Aspect Rank

310 of 402
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Pepe Lopez Menu Selection

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

316 of 402
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Pepe Lopez Dishes

Apr '23Mar '24

Czechia

Pepe Lopez is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 59% last year to 44% this year.

Satisfaction Score

44%
15pp

Aspect Rank

391 of 402
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Pepe Lopez Drinks

Apr '23Mar '24

Czechia

Pepe Lopez is facing challenges in evolving its Drinks aspect, with a 6% decrease in customer satisfaction, dropping from 79% last year to 73% this year.

Satisfaction Score

73%
6pp

Aspect Rank

233 of 401
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Pepe Lopez Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

345 of 362
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Pepe Lopez Location

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Pepe Lopez Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

94 of 186
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Pepe Lopez Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

247 of 385
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Pepe Lopez Ease to Find

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

65 of 156
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Pepe Lopez Place

Pepe Lopez remains a consumer favourite, maintaining a consistent 84% satisfaction score in Place aspect for both this year and last year.

Pepe Lopez Atmosphere and Décor

Apr '23Mar '24

Czechia

Pepe Lopez is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

111 of 402
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Pepe Lopez Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

377 of 389
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Pepe Lopez Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

265 of 342
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Pepe Lopez Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

369 of 378
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Pepe Lopez Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

288 of 306
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Pepe Lopez Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

335 of 376
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Pepe Lopez Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

344 of 377
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Pepe Lopez Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

367 of 390
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Pepe Lopez Pricing

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Pepe Lopez Price

Apr '23Mar '24

Czechia

Pepe Lopez has shown an increase in Price, with a jump from 41% last year to an impressive 51% this year.

Satisfaction Score

51%
10pp

Aspect Rank

322 of 402
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Pepe Lopez Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

175 of 194
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Pepe Lopez Service

Pepe Lopez is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Service aspect satisfaction score, dropping from 62% to 48% this year.

Pepe Lopez Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

264 of 363
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Pepe Lopez Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

228 of 249
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Pepe Lopez Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

386 of 402
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Satisfaction Score

Aspect Rank

173 of 400
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Pepe Lopez Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

354 of 401
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Pepe Lopez Staff

Pepe Lopez is losing some of its appeal, with a concerning 15% decrease in satisfaction for Staff dropping from 63% last year to 48% this year.

Pepe Lopez Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

368 of 375
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Pepe Lopez Staff Friendliness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

390 of 401
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Pepe Lopez Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

373 of 383
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Pepe Lopez Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

369 of 401
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