Pepe Lopez Brand Profile
Jul '23 — Jun '24
Czechia
Pepe Lopez has a much lower satisfaction score for its Service compared to its other aspects. However, Pepe Lopez has succeeded in its Place aspect, with a 82% satisfaction score.
Pepe Lopez Satisfaction Trend
Jan '24 — Jun '24
Czechia
Pepe Lopez's brand satisfaction has increased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Pepe Lopez Food and Drinks
Pepe Lopez is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 74% last year to 69% this year.
Pepe Lopez Food Quality
Jul '23 — Jun '24
Czechia
Pepe Lopez is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 34% last year to 21% this year.
Satisfaction Score
Aspect Rank
Pepe Lopez Dishes
Jul '23 — Jun '24
Czechia
Pepe Lopez is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 54% last year to 53% this year.
Satisfaction Score
Aspect Rank
Pepe Lopez Drinks
Jul '23 — Jun '24
Czechia
Pepe Lopez is facing challenges in evolving its Drinks aspect, with a 6% decrease in customer satisfaction, dropping from 78% last year to 72% this year.
Satisfaction Score
Aspect Rank
Pepe Lopez Place
Pepe Lopez is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Place aspect satisfaction score, dropping from 84% to 82% this year.
Pepe Lopez Atmosphere and Décor
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
Pepe Lopez Service
Pepe Lopez is losing some of its appeal, with a concerning 17% decrease in satisfaction for Service dropping from 63% last year to 46% this year.
Pepe Lopez Waiting Time
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
Pepe Lopez Staff
Pepe Lopez is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff aspect, falling from 54% last year to 52% this year.
Pepe Lopez Staff Friendliness
Jul '23 — Jun '24
Czechia
Pepe Lopez remains a consumer favourite, maintaining a consistent 62% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank