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Reporting period: Jul '23Jun '24

Old Hanoi Overview

<10 Places
Restaurant

Brand Satisfaction

88%
7pp

Country Rank

Czechia
179 of 575

Category Rank

Restaurant
109 of 362

Rating Score

4.5

Sales Power

Sales Index

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Old Hanoi Brand Profile

Jul '23Jun '24

Czechia

Old Hanoi has a much lower satisfaction score for its Pricing compared to its other aspects. However, Old Hanoi has succeeded in its Place aspect, with a 93% satisfaction score.

Place
93%
2pp
Food and Drinks
90%
7pp
Service
84%
12pp
Staff
77%
9pp
Pricing
65%
4pp
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Old Hanoi Satisfaction Trend

Jan '24Jun '24

Czechia

Old Hanoi's brand satisfaction has decreased compared to previous month and now stands at 98%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Old Hanoi Food and Drinks

Old Hanoi has shown an increase in Food and Drinks, with a jump from 83% last year to an impressive 90% this year.

Old Hanoi Food Quality

Jul '23Jun '24

Czechia

Old Hanoi remains a consumer favourite, maintaining a consistent 71% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

92 of 362
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Old Hanoi Dishes

Jul '23Jun '24

Czechia

Old Hanoi continues to evolve, with a 15% increase in customer satisfaction of Dishes, climbing from 69% last year to 84% this year.

Satisfaction Score

84%
15pp

Aspect Rank

129 of 362
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Old Hanoi Drinks

Jul '23Jun '24

Czechia

Old Hanoi is still the go-to place for customers, as their Drinks score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

132 of 361
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Old Hanoi Place

Old Hanoi is struggling to meet customer expectations. Use Realytics to know why

Old Hanoi Atmosphere and Décor

Jul '23Jun '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

71 of 362
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Old Hanoi Pricing

Old Hanoi has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 61% last year to an 65% this year.

Old Hanoi Price

Jul '23Jun '24

Czechia

Old Hanoi continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 61% to 65% this year.

Satisfaction Score

65%
4pp

Aspect Rank

230 of 362
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Old Hanoi Service

Old Hanoi has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Service rising from 72% to 84% this year.

Old Hanoi Staff

Old Hanoi has shown an increase in Staff, with a jump from 68% last year to an impressive 77% this year.

Satisfaction Score

Aspect Rank

75 of 362
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