Realytics logo

Reporting period: Mar '23Feb '24

Old Hanoi Overview

<10 Places
Restaurant

Brand Satisfaction

81%
4pp

Country Rank

Czechia
378 of 572

Category Rank

Restaurant
251 of 383

Rating Score

4.1

Sales Power

Sales Index

Realytics logo

Old Hanoi Brand Profile

Mar '23Feb '24

Czechia

Old Hanoi has a much lower satisfaction score for its Pricing compared to its other aspects. However, Old Hanoi has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
5pp
Food and Drinks
83%
5pp
Service
71%
11pp
Staff
65%
16pp
Location
0%
Pricing
0%
Realytics logo

Old Hanoi Food and Drinks

Old Hanoi is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 88% last year to 83% this year.

Old Hanoi Portion Size

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

189 of 399
Realytics logo

Old Hanoi Food Quality

Apr '23Mar '24

Czechia

Old Hanoi remains a consumer favourite, maintaining a consistent 63% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

160 of 402
Realytics logo

Old Hanoi Menu Selection

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

226 of 402
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Old Hanoi Dishes

Apr '23Mar '24

Czechia

Old Hanoi is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dishes aspect, falling from 78% last year to 73% this year.

Satisfaction Score

73%
5pp

Aspect Rank

278 of 402
Realytics logo

Old Hanoi Drinks

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

333 of 401
Realytics logo

Old Hanoi Cuisines

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

346 of 362
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Old Hanoi Location

Use Realytics to know more about Old Hanoi

Old Hanoi Parking

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

13 of 186
Realytics logo

Old Hanoi Conveniently Situated

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

85 of 347
Realytics logo

Old Hanoi Views and Surroundings

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

29 of 385
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Old Hanoi Place

Old Hanoi is struggling to meet customer expectations. Use Realytics to know why

Old Hanoi Atmosphere and Décor

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

82 of 402
Realytics logo

Old Hanoi Cleanliness and Hygiene

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

311 of 389
Realytics logo

Old Hanoi Restrooms

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

191 of 342
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Old Hanoi Options for different visitors

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

64 of 378
Realytics logo

Old Hanoi Comfort

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

50 of 376
Realytics logo

Old Hanoi Venue Congestion

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

331 of 377
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Old Hanoi Dining Area

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

241 of 390
Realytics logo

Old Hanoi Work and study friendly

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

61 of 71
Realytics logo

Old Hanoi Pricing

Use Realytics to know more about Old Hanoi

Old Hanoi Price

Apr '23Mar '24

Czechia

Old Hanoi is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 59% last year to 58% this year.

Satisfaction Score

58%
1pp

Aspect Rank

295 of 402
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Old Hanoi Service

Old Hanoi is facing challenges in evolving its Service aspect, with a 11% decrease in customer satisfaction, dropping from 82% last year to 71% this year.

Old Hanoi Billing and Payment

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

108 of 363
Realytics logo

Old Hanoi Opening Hours

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

35 of 249
Realytics logo

Old Hanoi Dining Options

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

239 of 402
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Old Hanoi Waiting Time

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

240 of 400
Realytics logo

Old Hanoi Order Processing

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

225 of 401
Realytics logo

Old Hanoi Staff

Old Hanoi is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Staff aspect satisfaction score, dropping from 81% to 65% this year.

Old Hanoi Staff Competence

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

320 of 375
Realytics logo

Old Hanoi Staff Friendliness

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

335 of 401
Realytics logo

Old Hanoi Staff Attentiveness

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

341 of 383
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Old Hanoi Staff Members

Apr '23Mar '24

Czechia

Use Realytics to know more about Old Hanoilink

Satisfaction Score

Aspect Rank

377 of 401
Realytics logo