Old Hanoi Brand Profile
Aug '23 — Jul '24
Czechia
Old Hanoi has a much lower satisfaction score for its Pricing compared to its other aspects. However, Old Hanoi has succeeded in its Place aspect, with a 93% satisfaction score.
Old Hanoi Satisfaction Trend
Feb '24 — Jul '24
Czechia
Old Hanoi's brand satisfaction has decreased compared to previous month and now stands at 72%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Old Hanoi Food and Drinks
Old Hanoi has shown an increase in Food and Drinks, with a jump from 81% last year to an impressive 87% this year.
Old Hanoi Portion Size
Aug '23 — Jul '24
Czechia
Old Hanoi remains a consumer favourite, maintaining a consistent 82% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Old Hanoi Food Quality
Aug '23 — Jul '24
Czechia
Old Hanoi is still the go-to place for customers, as their Food Quality score remains high at 64%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Old Hanoi Dishes
Aug '23 — Jul '24
Czechia
Old Hanoi continues to evolve, with a 12% increase in customer satisfaction of Dishes, climbing from 67% last year to 79% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
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Old Hanoi Cuisines
Aug '23 — Jul '24
Czechia
Old Hanoi remains a consumer favourite, maintaining a consistent 89% satisfaction score in Cuisines aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Old Hanoi Place
Old Hanoi is struggling to meet customer expectations. Use Realytics to know why
Satisfaction Score
Aspect Rank
Old Hanoi Cleanliness and Hygiene
Aug '23 — Jul '24
Czechia
Old Hanoi is losing some of its appeal, with a concerning 27% decrease in satisfaction for Cleanliness and Hygiene dropping from 87% last year to 60% this year.
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Aspect Rank
Old Hanoi Restrooms
Aug '23 — Jul '24
Czechia
Old Hanoi is still the go-to place for customers, as their Restrooms score remains high at 50%, consistent with last year's score.
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Old Hanoi Options for different visitors
Aug '23 — Jul '24
Czechia
Satisfaction Score
Aspect Rank
Old Hanoi Comfort
Aug '23 — Jul '24
Czechia
Old Hanoi remains a consumer favourite, maintaining a consistent 67% satisfaction score in Comfort aspect for both this year and last year.
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Satisfaction Score
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Old Hanoi Dining Area
Aug '23 — Jul '24
Czechia
Old Hanoi is still the go-to place for customers, as their Dining Area score remains high at 83%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Old Hanoi Pricing
Old Hanoi has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 59% last year to an 67% this year.
Old Hanoi Price
Aug '23 — Jul '24
Czechia
Old Hanoi continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 59% to 67% this year.
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Aspect Rank
Old Hanoi Service
Old Hanoi has demonstrated resilience in the industry, with a 16% increase in customer satisfaction for Service rising from 67% to 83% this year.
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Aspect Rank
Old Hanoi Dining Options
Aug '23 — Jul '24
Czechia
Old Hanoi remains a consumer favourite, maintaining a consistent 86% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Old Hanoi Waiting Time
Aug '23 — Jul '24
Czechia
Old Hanoi is still the go-to place for customers, as their Waiting Time score remains high at 80%, consistent with last year's score.
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Aspect Rank
Old Hanoi Order Processing
Aug '23 — Jul '24
Czechia
Old Hanoi remains a consumer favourite, maintaining a consistent 55% satisfaction score in Order Processing aspect for both this year and last year.
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Aspect Rank
Old Hanoi Staff
Old Hanoi has shown an increase in Staff, with a jump from 66% last year to an impressive 78% this year.
Old Hanoi Staff Competence
Aug '23 — Jul '24
Czechia
Old Hanoi is still the go-to place for customers, as their Staff Competence score remains high at 67%, consistent with last year's score.
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Old Hanoi Staff Friendliness
Aug '23 — Jul '24
Czechia
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Old Hanoi Staff Attentiveness
Aug '23 — Jul '24
Czechia
Old Hanoi remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Satisfaction Score
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