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Reporting period: Apr '23Mar '24

Next Door by Imperial Overview

<10 Places
Restaurant

Brand Satisfaction

86%
2pp

Country Rank

Czechia
229 of 595

Category Rank

Restaurant
150 of 402

Rating Score

4.4

Sales Power

Sales Index

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Next Door by Imperial Brand Profile

Apr '23Mar '24

Czechia

Next Door by Imperial has a much lower satisfaction score for its Location compared to its other aspects. However, Next Door by Imperial has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
Food and Drinks
88%
1pp
Staff
83%
3pp
Service
81%
8pp
Pricing
76%
4pp
Location
0%
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Next Door by Imperial Food and Drinks

Next Door by Imperial is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 89% last year to 88% this year.

Next Door by Imperial Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

299 of 399
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Next Door by Imperial Food Quality

Apr '23Mar '24

Czechia

Next Door by Imperial is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 75% last year to 66% this year.

Satisfaction Score

66%
9pp

Aspect Rank

128 of 402
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Next Door by Imperial Menu Selection

Apr '23Mar '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 85% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

85%

Aspect Rank

103 of 402
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Next Door by Imperial Dishes

Apr '23Mar '24

Czechia

Next Door by Imperial has shown an increase in Dishes, with a jump from 81% last year to an impressive 84% this year.

Satisfaction Score

84%
3pp

Aspect Rank

137 of 402
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Next Door by Imperial Drinks

Apr '23Mar '24

Czechia

Next Door by Imperial continues to evolve, with a 3% increase in customer satisfaction of Drinks, climbing from 87% last year to 90% this year.

Satisfaction Score

90%
3pp

Aspect Rank

158 of 401
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Next Door by Imperial Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

289 of 362
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Next Door by Imperial Location

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Next Door by Imperial Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

268 of 347
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Next Door by Imperial Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

245 of 385
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Next Door by Imperial Ease to Find

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

60 of 156
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Next Door by Imperial Place

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Satisfaction Score

Aspect Rank

34 of 402
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Next Door by Imperial Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

268 of 389
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Next Door by Imperial Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

35 of 342
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Next Door by Imperial Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

222 of 378
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Next Door by Imperial Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

235 of 306
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Next Door by Imperial Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

217 of 376
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Next Door by Imperial Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

106 of 377
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Next Door by Imperial Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

3 of 390
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Next Door by Imperial Pricing

Next Door by Imperial has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 72% last year to an 76% this year.

Next Door by Imperial Price

Apr '23Mar '24

Czechia

Next Door by Imperial continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 72% to 75% this year.

Satisfaction Score

75%
3pp

Aspect Rank

193 of 402
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Next Door by Imperial Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

123 of 194
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Next Door by Imperial Service

Next Door by Imperial is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 89% last year to 81% this year.

Next Door by Imperial Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

162 of 363
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Next Door by Imperial Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

224 of 249
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Next Door by Imperial Dining Options

Apr '23Mar '24

Czechia

Next Door by Imperial is facing challenges in evolving its Dining Options aspect, with a 7% decrease in customer satisfaction, dropping from 93% last year to 86% this year.

Satisfaction Score

86%
7pp

Aspect Rank

86 of 402
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Next Door by Imperial Waiting Time

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

251 of 400
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Next Door by Imperial Order Processing

Apr '23Mar '24

Czechia

Next Door by Imperial is facing challenges in maintaining its customer experience, with a noticeable 28% decrease in their Order Processing aspect satisfaction score, dropping from 65% to 37% this year.

Satisfaction Score

37%
28pp

Aspect Rank

66 of 401
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Next Door by Imperial Staff

Next Door by Imperial is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff dropping from 86% last year to 83% this year.

Next Door by Imperial Staff Competence

Apr '23Mar '24

Czechia

Next Door by Imperial is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

30 of 375
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Next Door by Imperial Staff Friendliness

Apr '23Mar '24

Czechia

Next Door by Imperial has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Staff Friendliness rising from 80% to 90% this year.

Satisfaction Score

90%
10pp

Aspect Rank

155 of 401
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Next Door by Imperial Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

183 of 383
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Next Door by Imperial Staff Members

Apr '23Mar '24

Czechia

Next Door by Imperial is still the go-to place for customers, as their Staff Members score remains high at 59%, consistent with last year's score.

Satisfaction Score

59%

Aspect Rank

120 of 401
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