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Reporting period: Jul '23Jun '24

Next Door by Imperial Overview

<10 Places
Restaurant

Brand Satisfaction

85%
1pp

Country Rank

Czechia
266 of 575

Category Rank

Restaurant
169 of 362

Rating Score

4.5

Sales Power

Sales Index

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Next Door by Imperial Brand Profile

Jul '23Jun '24

Czechia

Next Door by Imperial has a much lower satisfaction score for its Pricing compared to its other aspects. However, Next Door by Imperial has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
4pp
Food and Drinks
87%
1pp
Service
82%
3pp
Staff
81%
3pp
Pricing
70%
2pp
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Next Door by Imperial Satisfaction Trend

Jan '24Jun '24

Czechia

Next Door by Imperial's brand satisfaction has increased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Next Door by Imperial Food and Drinks

Next Door by Imperial has shown an increase in Food and Drinks, with a jump from 86% last year to an impressive 87% this year.

Next Door by Imperial Food Quality

Jul '23Jun '24

Czechia

Next Door by Imperial continues to evolve, with a 14% increase in customer satisfaction of Food Quality, climbing from 63% last year to 77% this year.

Satisfaction Score

77%
14pp

Aspect Rank

62 of 362
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Next Door by Imperial Menu Selection

Jul '23Jun '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 86% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

92 of 362
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Next Door by Imperial Dishes

Jul '23Jun '24

Czechia

Next Door by Imperial is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dishes dropping from 82% last year to 78% this year.

Satisfaction Score

78%
4pp

Aspect Rank

214 of 362
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Next Door by Imperial Drinks

Jul '23Jun '24

Czechia

Next Door by Imperial is struggling to meet customer expectations, with a 6% decrease in satisfaction in Drinks aspect, falling from 92% last year to 86% this year.

Satisfaction Score

86%
6pp

Aspect Rank

175 of 361
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Next Door by Imperial Place

Next Door by Imperial is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

35 of 362
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Next Door by Imperial Cleanliness and Hygiene

Jul '23Jun '24

Czechia

Next Door by Imperial is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 90%, consistent with last year's score.

Satisfaction Score

90%

Aspect Rank

16 of 356
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Next Door by Imperial Dining Area

Jul '23Jun '24

Czechia

Use Realytics to know more about Next Door by Imperiallink

Satisfaction Score

Aspect Rank

11 of 348
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Next Door by Imperial Pricing

Next Door by Imperial is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 72% last year to 70% this year.

Next Door by Imperial Price

Jul '23Jun '24

Czechia

Next Door by Imperial is facing challenges in evolving its Price aspect, with a 2% decrease in customer satisfaction, dropping from 71% last year to 69% this year.

Satisfaction Score

69%
2pp

Aspect Rank

213 of 362
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Next Door by Imperial Service

Next Door by Imperial is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Service aspect satisfaction score, dropping from 85% to 82% this year.

Next Door by Imperial Dining Options

Jul '23Jun '24

Czechia

Next Door by Imperial is losing some of its appeal, with a concerning 7% decrease in satisfaction for Dining Options dropping from 92% last year to 85% this year.

Satisfaction Score

85%
7pp

Aspect Rank

89 of 362
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Next Door by Imperial Order Processing

Jul '23Jun '24

Czechia

Next Door by Imperial is struggling to meet customer expectations, with a 18% decrease in satisfaction in Order Processing aspect, falling from 55% last year to 37% this year.

Satisfaction Score

37%
18pp

Aspect Rank

62 of 361
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Next Door by Imperial Staff

Next Door by Imperial is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 84% last year to 81% this year.

Next Door by Imperial Staff Friendliness

Jul '23Jun '24

Czechia

Next Door by Imperial has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 84% last year to an 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

151 of 362
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Next Door by Imperial Staff Members

Jul '23Jun '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 58% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

58%

Aspect Rank

120 of 361
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