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Reporting period: Aug '23Jul '24

Next Door by Imperial Overview

<10 Places
Restaurant

Brand Satisfaction

85%
1pp

Country Rank

Czechia
273 of 569

Category Rank

Restaurant
163 of 350

Rating Score

4.4

Sales Power

Sales Index

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Next Door by Imperial Brand Profile

Aug '23Jul '24

Czechia

Next Door by Imperial has a much lower satisfaction score for its Pricing compared to its other aspects. However, Next Door by Imperial has succeeded in its Place aspect, with a 93% satisfaction score.

Place
93%
2pp
Food and Drinks
85%
1pp
Staff
83%
1pp
Service
82%
4pp
Pricing
71%
5pp
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Next Door by Imperial Satisfaction Trend

Feb '24Jul '24

Czechia

Next Door by Imperial's brand satisfaction has increased compared to previous month and now stands at 81%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Next Door by Imperial Food and Drinks

Next Door by Imperial is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 86% last year to 85% this year.

Next Door by Imperial Portion Size

Aug '23Jul '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

256 of 344
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Next Door by Imperial Food Quality

Aug '23Jul '24

Czechia

Next Door by Imperial has shown an increase in Food Quality, with a jump from 59% last year to an impressive 68% this year.

Satisfaction Score

68%
9pp

Aspect Rank

127 of 350
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Next Door by Imperial Menu Selection

Aug '23Jul '24

Czechia

Next Door by Imperial is still the go-to place for customers, as their Menu Selection score remains high at 85%, consistent with last year's score.

Satisfaction Score

85%

Aspect Rank

238 of 350
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Next Door by Imperial Dishes

Aug '23Jul '24

Czechia

Next Door by Imperial is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 79% last year to 76% this year.

Satisfaction Score

76%
3pp

Aspect Rank

226 of 350
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Next Door by Imperial Drinks

Aug '23Jul '24

Czechia

Next Door by Imperial is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 90% last year to 86% this year.

Satisfaction Score

86%
4pp

Aspect Rank

225 of 349
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Next Door by Imperial Cuisines

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

120 of 314
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Next Door by Imperial Place

Next Door by Imperial is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

116 of 350
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Next Door by Imperial Cleanliness and Hygiene

Aug '23Jul '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 90% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

114 of 343
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Next Door by Imperial Restrooms

Aug '23Jul '24

Czechia

Next Door by Imperial is still the go-to place for customers, as their Restrooms score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

152 of 304
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Next Door by Imperial Options for different visitors

Aug '23Jul '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 83% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

218 of 328
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Next Door by Imperial Child-Friendly Conditions

Aug '23Jul '24

Czechia

Next Door by Imperial is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

164 of 264
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Next Door by Imperial Comfort

Aug '23Jul '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 33% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

251 of 335
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Next Door by Imperial Venue Congestion

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 322
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Next Door by Imperial Dining Area

Aug '23Jul '24

Czechia

Next Door by Imperial is still the go-to place for customers, as their Dining Area score remains high at 90%, consistent with last year's score.

Satisfaction Score

90%

Aspect Rank

87 of 340
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Next Door by Imperial Pricing

Next Door by Imperial continues to evolve, with a 5% increase in customer satisfaction of Pricing, climbing from 66% last year to 71% this year.

Next Door by Imperial Price

Aug '23Jul '24

Czechia

Next Door by Imperial has successfully improved guest experience, as their "Price" satisfaction score jumped from 67% last year to an 71% this year.

Satisfaction Score

71%
4pp

Aspect Rank

198 of 350
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Next Door by Imperial Promotions

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

50 of 187
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Next Door by Imperial Service

Next Door by Imperial is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 86% last year to 82% this year.

Next Door by Imperial Billing and Payment

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

66 of 307
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Next Door by Imperial Opening Hours

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

161 of 224
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Next Door by Imperial Dining Options

Aug '23Jul '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 89% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

186 of 349
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Next Door by Imperial Waiting Time

Aug '23Jul '24

Czechia

Next Door by Imperial is still the go-to place for customers, as their Waiting Time score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

316 of 350
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Next Door by Imperial Order Processing

Aug '23Jul '24

Czechia

Next Door by Imperial is facing challenges in maintaining its customer experience, with a noticeable 19% decrease in their Order Processing aspect satisfaction score, dropping from 55% to 36% this year.

Satisfaction Score

36%
19pp

Aspect Rank

286 of 349
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Next Door by Imperial Staff

Next Door by Imperial is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff dropping from 84% last year to 83% this year.

Next Door by Imperial Staff Competence

Aug '23Jul '24

Czechia

Next Door by Imperial is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff Competence aspect, falling from 96% last year to 86% this year.

Satisfaction Score

86%
10pp

Aspect Rank

164 of 329
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Next Door by Imperial Staff Friendliness

Aug '23Jul '24

Czechia

Next Door by Imperial remains a consumer favourite, maintaining a consistent 85% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

85%

Aspect Rank

203 of 350
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Next Door by Imperial Staff Attentiveness

Aug '23Jul '24

Czechia

Next Door by Imperial is still the go-to place for customers, as their Staff Attentiveness score remains high at 87%, consistent with last year's score.

Satisfaction Score

87%

Aspect Rank

140 of 340
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Next Door by Imperial Staff Members

Aug '23Jul '24

Czechia

Next Door by Imperial continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 57% to 68% this year.

Satisfaction Score

68%
11pp

Aspect Rank

160 of 350
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