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Reporting period: Jul '23Jun '24

Můj šálek kávy Overview

<10 Places
Cafe

Brand Satisfaction

82%
7pp

Country Rank

Czechia
351 of 575

Category Rank

Cafe
17 of 29

Rating Score

4.3

Sales Power

Sales Index

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Můj šálek kávy Brand Profile

Jul '23Jun '24

Czechia

Můj šálek kávy has a much lower satisfaction score for its Service compared to its other aspects. However, Můj šálek kávy has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
2pp
Staff
79%
13pp
Place
79%
1pp
Service
78%
12pp
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Můj šálek kávy Satisfaction Trend

Jan '24Jun '24

Czechia

Můj šálek kávy's brand satisfaction has decreased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Můj šálek kávy Food and Drinks

Můj šálek kávy is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 90% last year to 88% this year.

Můj šálek kávy Food Quality

Jul '23Jun '24

Czechia

Můj šálek kávy has shown an increase in Food Quality, with a jump from 20% last year to an impressive 50% this year.

Satisfaction Score

50%
30pp

Aspect Rank

13 of 29
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Můj šálek kávy Dishes

Jul '23Jun '24

Czechia

Můj šálek kávy is struggling to meet customer expectations, with a 5% decrease in satisfaction in Dishes aspect, falling from 91% last year to 86% this year.

Satisfaction Score

86%
5pp

Aspect Rank

14 of 29
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Satisfaction Score

Aspect Rank

4 of 29
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Můj šálek kávy Place

Můj šálek kávy is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 80% last year to 79% this year.

Můj šálek kávy Atmosphere and Décor

Jul '23Jun '24

Czechia

Můj šálek kávy is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

16 of 29
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Můj šálek kávy Service

Můj šálek kávy is facing challenges in evolving its Service aspect, with a 12% decrease in customer satisfaction, dropping from 90% last year to 78% this year.

Můj šálek kávy Dining Options

Jul '23Jun '24

Czechia

Můj šálek kávy is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Dining Options aspect satisfaction score, dropping from 98% to 80% this year.

Satisfaction Score

80%
18pp

Aspect Rank

14 of 29
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Můj šálek kávy Staff

Můj šálek kávy is losing some of its appeal, with a concerning 13% decrease in satisfaction for Staff dropping from 92% last year to 79% this year.

Můj šálek kávy Staff Friendliness

Jul '23Jun '24

Czechia

Můj šálek kávy is struggling to meet customer expectations, with a 21% decrease in satisfaction in Staff Friendliness aspect, falling from 100% last year to 79% this year.

Satisfaction Score

79%
21pp

Aspect Rank

12 of 29
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