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Reporting period: Mar '23Feb '24

Můj šálek kávy Overview

<10 Places
Cafe

Brand Satisfaction

85%
4pp

Country Rank

Czechia
283 of 572

Category Rank

Cafe
14 of 27

Rating Score

4.4

Sales Power

Sales Index

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Můj šálek kávy Brand Profile

Mar '23Feb '24

Czechia

Můj šálek kávy has a much lower satisfaction score for its Pricing compared to its other aspects. However, Můj šálek kávy has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
4pp
Service
86%
Staff
85%
3pp
Place
77%
3pp
Location
0%
Pricing
0%
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Můj šálek kávy Food and Drinks

Můj šálek kávy is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 92% last year to 88% this year.

Můj šálek kávy Portion Size

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 23
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Můj šálek kávy Food Quality

Mar '23Feb '24

Czechia

Můj šálek kávy has shown an increase in Food Quality, with a jump from 28% last year to an impressive 42% this year.

Satisfaction Score

42%
14pp

Aspect Rank

16 of 27
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Satisfaction Score

Aspect Rank

6 of 27
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Můj šálek kávy Dishes

Mar '23Feb '24

Czechia

Můj šálek kávy is struggling to meet customer expectations, with a 10% decrease in satisfaction in Dishes aspect, falling from 94% last year to 84% this year.

Satisfaction Score

84%
10pp

Aspect Rank

18 of 27
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Satisfaction Score

Aspect Rank

5 of 27
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Můj šálek kávy Location

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Můj šálek kávy Parking

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 14
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Můj šálek kávy Conveniently Situated

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

21 of 25
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Můj šálek kávy Views and Surroundings

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

20 of 26
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Můj šálek kávy Transport Accessibility

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 8
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Můj šálek kávy Place

Můj šálek kávy is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 80% last year to 77% this year.

Můj šálek kávy Atmosphere and Décor

Mar '23Feb '24

Czechia

Můj šálek kávy is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

14 of 27
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Můj šálek kávy Cleanliness and Hygiene

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

25 of 25
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Můj šálek kávy Restrooms

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 25
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Můj šálek kávy Options for different visitors

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 25
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Můj šálek kávy Child-Friendly Conditions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 23
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Můj šálek kávy Comfort

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 27
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Můj šálek kávy Venue Congestion

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 27
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Můj šálek kávy Dining Area

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

23 of 27
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Můj šálek kávy Work and study friendly

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 19
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Můj šálek kávy Pricing

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Můj šálek kávy Price

Mar '23Feb '24

Czechia

Můj šálek kávy is facing challenges in evolving its Price aspect, with a 27% decrease in customer satisfaction, dropping from 74% last year to 47% this year.

Satisfaction Score

47%
27pp

Aspect Rank

19 of 27
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Můj šálek kávy Promotions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 15
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Můj šálek kávy Service

Můj šálek kávy remains a consumer favourite, maintaining a consistent 86% satisfaction score in Service aspect for both this year and last year.

Můj šálek kávy Dining Options

Mar '23Feb '24

Czechia

Můj šálek kávy is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Dining Options aspect satisfaction score, dropping from 95% to 86% this year.

Satisfaction Score

86%
9pp

Aspect Rank

15 of 27
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Můj šálek kávy Waiting Time

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 27
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Můj šálek kávy Order Processing

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 27
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Můj šálek kávy Staff

Můj šálek kávy is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff dropping from 87% last year to 85% this year.

Můj šálek kávy Staff Competence

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 25
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Můj šálek kávy Staff Friendliness

Mar '23Feb '24

Czechia

Můj šálek kávy is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff Friendliness aspect, falling from 96% last year to 86% this year.

Satisfaction Score

86%
10pp

Aspect Rank

13 of 27
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Můj šálek kávy Staff Attentiveness

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 26
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Můj šálek kávy Staff Members

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 27
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