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Reporting period: Jul '23Jun '24

MATOKA, Cheesesteaks&Burgers Overview

<10 Places
Restaurant

Brand Satisfaction

86%
2pp

Country Rank

Czechia
242 of 575

Category Rank

Restaurant
151 of 362

Rating Score

4.2

Sales Power

Sales Index

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MATOKA, Cheesesteaks&Burgers Brand Profile

Jul '23Jun '24

Czechia

MATOKA, Cheesesteaks&Burgers has a much lower satisfaction score for its Pricing compared to its other aspects. However, MATOKA, Cheesesteaks&Burgers has succeeded in its Staff aspect, with a 90% satisfaction score.

Staff
90%
3pp
Service
86%
8pp
Food and Drinks
85%
1pp
Place
84%
10pp
Pricing
78%
5pp
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MATOKA, Cheesesteaks&Burgers Satisfaction Trend

Jan '24Jun '24

Czechia

MATOKA, Cheesesteaks&Burgers's brand satisfaction has decreased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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MATOKA, Cheesesteaks&Burgers Food and Drinks

MATOKA, Cheesesteaks&Burgers has shown an increase in Food and Drinks, with a jump from 84% last year to an impressive 85% this year.

MATOKA, Cheesesteaks&Burgers Food Quality

Jul '23Jun '24

Czechia

MATOKA, Cheesesteaks&Burgers continues to evolve, with a 2% increase in customer satisfaction of Food Quality, climbing from 57% last year to 59% this year.

Satisfaction Score

59%
2pp

Aspect Rank

169 of 362
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Satisfaction Score

Aspect Rank

23 of 362
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MATOKA, Cheesesteaks&Burgers Dishes

Jul '23Jun '24

Czechia

MATOKA, Cheesesteaks&Burgers has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 82% last year to an 84% this year.

Satisfaction Score

84%
2pp

Aspect Rank

144 of 362
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MATOKA, Cheesesteaks&Burgers Place

MATOKA, Cheesesteaks&Burgers continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 74% to 84% this year.

MATOKA, Cheesesteaks&Burgers Atmosphere and Décor

Jul '23Jun '24

Czechia

MATOKA, Cheesesteaks&Burgers is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

14 of 362
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MATOKA, Cheesesteaks&Burgers Pricing

MATOKA, Cheesesteaks&Burgers is losing some of its appeal, with a concerning 5% decrease in satisfaction for Pricing dropping from 83% last year to 78% this year.

MATOKA, Cheesesteaks&Burgers Price

Jul '23Jun '24

Czechia

MATOKA, Cheesesteaks&Burgers is struggling to meet customer expectations, with a 3% decrease in satisfaction in Price aspect, falling from 81% last year to 78% this year.

Satisfaction Score

78%
3pp

Aspect Rank

161 of 362
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MATOKA, Cheesesteaks&Burgers Service

MATOKA, Cheesesteaks&Burgers has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Service rising from 78% to 86% this year.

MATOKA, Cheesesteaks&Burgers Waiting Time

Jul '23Jun '24

Czechia

MATOKA, Cheesesteaks&Burgers remains a consumer favourite, maintaining a consistent 60% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

94 of 361
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MATOKA, Cheesesteaks&Burgers Staff

MATOKA, Cheesesteaks&Burgers is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 93% last year to 90% this year.

Satisfaction Score

Aspect Rank

48 of 362
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