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Reporting period: Apr '23Mar '24

L'Osteria Overview

<10 Places
Restaurant

Brand Satisfaction

78%
1pp

Country Rank

Czechia
457 of 595

Category Rank

Restaurant
309 of 402

Rating Score

4

Sales Power

Sales Index

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L'Osteria Brand Profile

Apr '23Mar '24

Czechia

L'Osteria has a much lower satisfaction score for its Staff compared to its other aspects. However, L'Osteria has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
4pp
Food and Drinks
80%
2pp
Pricing
77%
7pp
Place
75%
2pp
Service
75%
13pp
Staff
73%
4pp
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L'Osteria Food and Drinks

L'Osteria is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 82% last year to 80% this year.

Satisfaction Score

Aspect Rank

52 of 399
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L'Osteria Food Quality

Apr '23Mar '24

Czechia

L'Osteria is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 41% last year to 34% this year.

Satisfaction Score

34%
7pp

Aspect Rank

298 of 402
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L'Osteria Menu Selection

Apr '23Mar '24

Czechia

L'Osteria remains a consumer favourite, maintaining a consistent 90% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

83 of 402
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L'Osteria Dishes

Apr '23Mar '24

Czechia

L'Osteria is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 76% last year to 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

263 of 402
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L'Osteria Drinks

Apr '23Mar '24

Czechia

L'Osteria is still the go-to place for customers, as their Drinks score remains high at 79%, consistent with last year's score.

Satisfaction Score

79%

Aspect Rank

221 of 401
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L'Osteria Cuisines

Apr '23Mar '24

Czechia

L'Osteria is facing challenges in evolving its Cuisines aspect, with a 7% decrease in customer satisfaction, dropping from 96% last year to 89% this year.

Satisfaction Score

89%
7pp

Aspect Rank

95 of 362
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L'Osteria Location

L'Osteria is one of the most promising brand to delight customers. Use Realytics to know more

L'Osteria Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

176 of 186
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Satisfaction Score

Aspect Rank

144 of 347
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L'Osteria Views and Surroundings

Apr '23Mar '24

Czechia

L'Osteria is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

197 of 385
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L'Osteria Transport Accessibility

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

65 of 76
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L'Osteria Place

L'Osteria has shown an increase in Place, with a jump from 73% last year to an impressive 75% this year.

Satisfaction Score

Aspect Rank

229 of 402
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L'Osteria Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

312 of 389
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L'Osteria Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

125 of 342
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L'Osteria Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

248 of 378
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L'Osteria Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

167 of 306
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Satisfaction Score

Aspect Rank

22 of 376
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L'Osteria Venue Congestion

Apr '23Mar '24

Czechia

L'Osteria remains a consumer favourite, maintaining a consistent 23% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

23%

Aspect Rank

5 of 377
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L'Osteria Dining Area

Apr '23Mar '24

Czechia

L'Osteria is still the go-to place for customers, as their Dining Area score remains high at 80%, consistent with last year's score.

Satisfaction Score

80%

Aspect Rank

15 of 390
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L'Osteria Pricing

L'Osteria is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Pricing aspect satisfaction score, dropping from 84% to 77% this year.

L'Osteria Price

Apr '23Mar '24

Czechia

L'Osteria is losing some of its appeal, with a concerning 9% decrease in satisfaction for Price dropping from 86% last year to 77% this year.

Satisfaction Score

77%
9pp

Aspect Rank

181 of 402
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L'Osteria Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

120 of 194
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L'Osteria Service

L'Osteria continues to evolve, with a 13% increase in customer satisfaction of Service, climbing from 62% last year to 75% this year.

L'Osteria Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

292 of 363
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L'Osteria Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

119 of 249
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Satisfaction Score

Aspect Rank

65 of 402
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L'Osteria Waiting Time

Apr '23Mar '24

Czechia

L'Osteria has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 26% last year to an 44% this year.

Satisfaction Score

44%
18pp

Aspect Rank

146 of 400
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L'Osteria Order Processing

Apr '23Mar '24

Czechia

L'Osteria continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 45% to 54% this year.

Satisfaction Score

54%
9pp

Aspect Rank

55 of 401
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L'Osteria Staff

L'Osteria is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff aspect, falling from 77% last year to 73% this year.

L'Osteria Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

214 of 375
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L'Osteria Staff Appearance

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 8
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L'Osteria Staff Friendliness

Apr '23Mar '24

Czechia

L'Osteria is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 83% last year to 77% this year.

Satisfaction Score

77%
6pp

Aspect Rank

237 of 401
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L'Osteria Staff Attentiveness

Apr '23Mar '24

Czechia

L'Osteria is facing challenges in evolving its Staff Attentiveness aspect, with a 7% decrease in customer satisfaction, dropping from 74% last year to 67% this year.

Satisfaction Score

67%
7pp

Aspect Rank

57 of 383
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L'Osteria Staff Avaliability

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

28 of 54
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L'Osteria Staff Members

Apr '23Mar '24

Czechia

L'Osteria has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Staff Members rising from 54% to 61% this year.

Satisfaction Score

61%
7pp

Aspect Rank

117 of 401
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