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Reporting period: Apr '23Mar '24

Lokál Overview

<10 Places
Restaurant

Brand Satisfaction

83%
2pp

Country Rank

Czechia
355 of 595

Category Rank

Restaurant
235 of 402

Rating Score

4.3

Sales Power

Sales Index

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Lokál Brand Profile

Apr '23Mar '24

Czechia

Lokál has a much lower satisfaction score for its Place compared to its other aspects. However, Lokál has succeeded in its Location aspect, with a 96% satisfaction score.

Location
96%
19pp
Pricing
92%
2pp
Food and Drinks
89%
Staff
72%
8pp
Service
69%
6pp
Place
67%
5pp
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Lokál Food and Drinks

Lokál remains a consumer favourite, maintaining a consistent 89% satisfaction score in Food and Drinks aspect for both this year and last year.

Satisfaction Score

Aspect Rank

54 of 399
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Lokál Food Quality

Apr '23Mar '24

Czechia

Lokál has shown an increase in Food Quality, with a jump from 57% last year to an impressive 60% this year.

Satisfaction Score

60%
3pp

Aspect Rank

182 of 402
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Satisfaction Score

Aspect Rank

67 of 402
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Lokál Dishes

Apr '23Mar '24

Czechia

Lokál is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dishes dropping from 83% last year to 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

182 of 402
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Satisfaction Score

Aspect Rank

70 of 401
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Lokál Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

65 of 362
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Lokál Location

Lokál is one of the most promising brand to delight customers. Use Realytics to know more

Lokál Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

147 of 347
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Lokál Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

127 of 385
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Lokál Ease to Find

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

122 of 156
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Lokál Transport Accessibility

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

57 of 76
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Lokál Place

Lokál is struggling to meet customer expectations, with a 5% decrease in satisfaction in Place aspect, falling from 72% last year to 67% this year.

Lokál Atmosphere and Décor

Apr '23Mar '24

Czechia

Lokál is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

324 of 402
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Lokál Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

270 of 389
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Lokál Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

137 of 342
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Lokál Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

198 of 378
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Lokál Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

154 of 306
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Lokál Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

21 of 376
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Lokál Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

11 of 377
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Lokál Dining Area

Apr '23Mar '24

Czechia

Lokál continues to evolve, with a 2% increase in customer satisfaction of Dining Area, climbing from 77% last year to 79% this year.

Satisfaction Score

79%
2pp

Aspect Rank

16 of 390
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Lokál Work and study friendly

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

43 of 71
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Lokál Pricing

Lokál is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

51 of 402
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Lokál Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

121 of 194
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Lokál Service

Lokál is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 75% last year to 69% this year.

Lokál Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

183 of 363
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Lokál Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

81 of 249
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Lokál Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

295 of 402
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Lokál Waiting Time

Apr '23Mar '24

Czechia

Lokál is facing challenges in evolving its Waiting Time aspect, with a 8% decrease in customer satisfaction, dropping from 62% last year to 54% this year.

Satisfaction Score

54%
8pp

Aspect Rank

127 of 400
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Lokál Order Processing

Apr '23Mar '24

Czechia

Lokál is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Order Processing aspect satisfaction score, dropping from 63% to 57% this year.

Satisfaction Score

57%
6pp

Aspect Rank

48 of 401
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Lokál Staff

Lokál is losing some of its appeal, with a concerning 8% decrease in satisfaction for Staff dropping from 80% last year to 72% this year.

Lokál Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

180 of 375
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Lokál Staff Friendliness

Apr '23Mar '24

Czechia

Lokál is struggling to meet customer expectations, with a 12% decrease in satisfaction in Staff Friendliness aspect, falling from 83% last year to 71% this year.

Satisfaction Score

71%
12pp

Aspect Rank

259 of 401
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Lokál Staff Attentiveness

Apr '23Mar '24

Czechia

Lokál is still the go-to place for customers, as their Staff Attentiveness score remains high at 74%, consistent with last year's score.

Satisfaction Score

74%

Aspect Rank

54 of 383
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Lokál Staff Avaliability

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 54
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Lokál Staff Members

Apr '23Mar '24

Czechia

Lokál is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 65% last year to 58% this year.

Satisfaction Score

58%
7pp

Aspect Rank

123 of 401
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