Lokál Brand Profile
Aug '23 — Jul '24
Czechia
Lokál has a much lower satisfaction score for its Place compared to its other aspects. However, Lokál has succeeded in its Location aspect, with a 96% satisfaction score.
Lokál Satisfaction Trend
Feb '24 — Jul '24
Czechia
Lokál's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Lokál Food and Drinks
Lokál is one of the most promising brand to delight customers. Use Realytics to know more
Lokál Portion Size
Aug '23 — Jul '24
Czechia
Lokál is losing some of its appeal, with a concerning 1% decrease in satisfaction for Portion Size dropping from 89% last year to 88% this year.
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Aspect Rank
Lokál Food Quality
Aug '23 — Jul '24
Czechia
Lokál is struggling to meet customer expectations, with a 3% decrease in satisfaction in Food Quality aspect, falling from 61% last year to 58% this year.
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Aspect Rank
Lokál Menu Selection
Aug '23 — Jul '24
Czechia
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Lokál Dishes
Aug '23 — Jul '24
Czechia
Lokál has shown an increase in Dishes, with a jump from 77% last year to an impressive 86% this year.
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Lokál Drinks
Aug '23 — Jul '24
Czechia
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Lokál Cuisines
Aug '23 — Jul '24
Czechia
Satisfaction Score
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Lokál Location
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Lokál Place
Lokál is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 70% last year to 66% this year.
Lokál Atmosphere and Décor
Aug '23 — Jul '24
Czechia
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Aspect Rank
Lokál Cleanliness and Hygiene
Aug '23 — Jul '24
Czechia
Lokál remains a consumer favourite, maintaining a consistent 88% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
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Aspect Rank
Lokál Restrooms
Aug '23 — Jul '24
Czechia
Lokál is still the go-to place for customers, as their Restrooms score remains high at 80%, consistent with last year's score.
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Lokál Options for different visitors
Aug '23 — Jul '24
Czechia
Lokál remains a consumer favourite, maintaining a consistent 43% satisfaction score in Options for different visitors aspect for both this year and last year.
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Lokál Child-Friendly Conditions
Aug '23 — Jul '24
Czechia
Lokál is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 67%, consistent with last year's score.
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Lokál Comfort
Aug '23 — Jul '24
Czechia
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Lokál Venue Congestion
Aug '23 — Jul '24
Czechia
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Lokál Dining Area
Aug '23 — Jul '24
Czechia
Lokál is facing challenges in evolving its Dining Area aspect, with a 2% decrease in customer satisfaction, dropping from 82% last year to 80% this year.
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Lokál Pricing
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Lokál Service
Lokál is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Service aspect satisfaction score, dropping from 74% to 70% this year.
Lokál Billing and Payment
Aug '23 — Jul '24
Czechia
Lokál remains a consumer favourite, maintaining a consistent 83% satisfaction score in Billing and Payment aspect for both this year and last year.
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Lokál Opening Hours
Aug '23 — Jul '24
Czechia
Lokál is still the go-to place for customers, as their Opening Hours score remains high at 40%, consistent with last year's score.
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Lokál Dining Options
Aug '23 — Jul '24
Czechia
Lokál continues to evolve, with a 8% increase in customer satisfaction of Dining Options, climbing from 81% last year to 89% this year.
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Lokál Waiting Time
Aug '23 — Jul '24
Czechia
Lokál is losing some of its appeal, with a concerning 9% decrease in satisfaction for Waiting Time dropping from 64% last year to 55% this year.
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Lokál Order Processing
Aug '23 — Jul '24
Czechia
Lokál has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 57% last year to an 60% this year.
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Lokál Staff
Lokál is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff aspect, falling from 75% last year to 73% this year.
Lokál Staff Competence
Aug '23 — Jul '24
Czechia
Lokál remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Competence aspect for both this year and last year.
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Lokál Staff Friendliness
Aug '23 — Jul '24
Czechia
Lokál is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 78% last year to 73% this year.
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Lokál Staff Attentiveness
Aug '23 — Jul '24
Czechia
Lokál is still the go-to place for customers, as their Staff Attentiveness score remains high at 80%, consistent with last year's score.
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Lokál Staff Members
Aug '23 — Jul '24
Czechia
Lokál is facing challenges in evolving its Staff Members aspect, with a 10% decrease in customer satisfaction, dropping from 64% last year to 54% this year.
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