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Reporting period: Jul '23Jun '24

KAFEC Plzeňský Overview

<10 Places
Coffee Shop

Brand Satisfaction

81%
1pp

Country Rank

Czechia
371 of 575

Category Rank

Coffee Shop
18 of 26

Rating Score

3.9

Sales Power

Sales Index

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KAFEC Plzeňský Brand Profile

Jul '23Jun '24

Czechia

KAFEC Plzeňský has a much lower satisfaction score for its Pricing compared to its other aspects. However, KAFEC Plzeňský has succeeded in its Location aspect, with a 94% satisfaction score.

Location
94%
Place
92%
4pp
Food and Drinks
82%
1pp
Service
81%
3pp
Staff
78%
7pp
Pricing
35%
16pp
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KAFEC Plzeňský Satisfaction Trend

Jan '24Jun '24

Czechia

KAFEC Plzeňský's brand satisfaction has decreased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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KAFEC Plzeňský Food and Drinks

KAFEC Plzeňský has shown an increase in Food and Drinks, with a jump from 81% last year to an impressive 82% this year.

KAFEC Plzeňský Food Quality

Jul '23Jun '24

Czechia

KAFEC Plzeňský continues to evolve, with a 11% increase in customer satisfaction of Food Quality, climbing from 33% last year to 44% this year.

Satisfaction Score

44%
11pp

Aspect Rank

16 of 26
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Satisfaction Score

Aspect Rank

3 of 26
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KAFEC Plzeňský Dishes

Jul '23Jun '24

Czechia

KAFEC Plzeňský has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 80% last year to an 83% this year.

Satisfaction Score

83%
3pp

Aspect Rank

21 of 26
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KAFEC Plzeňský Drinks

Jul '23Jun '24

Czechia

KAFEC Plzeňský is losing some of its appeal, with a concerning 2% decrease in satisfaction for Drinks dropping from 88% last year to 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

20 of 26
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KAFEC Plzeňský Location

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KAFEC Plzeňský Views and Surroundings

Jul '23Jun '24

Czechia

Use Realytics to know more about KAFEC Plzeňskýlink

Satisfaction Score

Aspect Rank

11 of 26
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KAFEC Plzeňský Place

KAFEC Plzeňský is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

7 of 26
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KAFEC Plzeňský Cleanliness and Hygiene

Jul '23Jun '24

Czechia

KAFEC Plzeňský is struggling to meet customer expectations, with a 13% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 82% last year to 69% this year.

Satisfaction Score

69%
13pp

Aspect Rank

2 of 25
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KAFEC Plzeňský Dining Area

Jul '23Jun '24

Czechia

KAFEC Plzeňský continues to improve, with a notable increase in customer satisfaction for their Dining Area aspect, rising from 74% to 88% this year.

Satisfaction Score

88%
14pp

Aspect Rank

4 of 25
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KAFEC Plzeňský Pricing

KAFEC Plzeňský is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 51% last year to 35% this year.

KAFEC Plzeňský Price

Jul '23Jun '24

Czechia

KAFEC Plzeňský is facing challenges in evolving its Price aspect, with a 19% decrease in customer satisfaction, dropping from 49% last year to 30% this year.

Satisfaction Score

30%
19pp

Aspect Rank

24 of 26
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KAFEC Plzeňský Service

KAFEC Plzeňský is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Service aspect satisfaction score, dropping from 84% to 81% this year.

KAFEC Plzeňský Dining Options

Jul '23Jun '24

Czechia

Use Realytics to know more about KAFEC Plzeňskýlink

Satisfaction Score

Aspect Rank

8 of 25
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KAFEC Plzeňský Order Processing

Jul '23Jun '24

Czechia

KAFEC Plzeňský remains a consumer favourite, maintaining a consistent 67% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

2 of 26
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KAFEC Plzeňský Staff

KAFEC Plzeňský is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff dropping from 85% last year to 78% this year.

KAFEC Plzeňský Staff Friendliness

Jul '23Jun '24

Czechia

KAFEC Plzeňský is struggling to meet customer expectations, with a 9% decrease in satisfaction in Staff Friendliness aspect, falling from 98% last year to 89% this year.

Satisfaction Score

89%
9pp

Aspect Rank

11 of 26
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