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Reporting period: Apr '23Mar '24

KAFEC Plzeňský Overview

<10 Places
Coffee Shop

Brand Satisfaction

83%
1pp

Country Rank

Czechia
331 of 595

Category Rank

Coffee Shop
13 of 21

Rating Score

4

Sales Power

Sales Index

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KAFEC Plzeňský Brand Profile

Apr '23Mar '24

Czechia

KAFEC Plzeňský has a much lower satisfaction score for its Pricing compared to its other aspects. However, KAFEC Plzeňský has succeeded in its Location aspect, with a 93% satisfaction score.

Location
93%
3pp
Place
91%
2pp
Food and Drinks
84%
3pp
Service
82%
3pp
Staff
81%
Pricing
40%
4pp
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KAFEC Plzeňský Food and Drinks

KAFEC Plzeňský has shown an increase in Food and Drinks, with a jump from 81% last year to an impressive 84% this year.

KAFEC Plzeňský Portion Size

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 21
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KAFEC Plzeňský Food Quality

Apr '23Mar '24

Czechia

KAFEC Plzeňský continues to evolve, with a 13% increase in customer satisfaction of Food Quality, climbing from 32% last year to 45% this year.

Satisfaction Score

45%
13pp

Aspect Rank

15 of 21
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Satisfaction Score

Aspect Rank

2 of 21
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KAFEC Plzeňský Dishes

Apr '23Mar '24

Czechia

KAFEC Plzeňský has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 80% last year to an 86% this year.

Satisfaction Score

86%
6pp

Aspect Rank

14 of 21
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KAFEC Plzeňský Drinks

Apr '23Mar '24

Czechia

KAFEC Plzeňský is losing some of its appeal, with a concerning 1% decrease in satisfaction for Drinks dropping from 89% last year to 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

12 of 21
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KAFEC Plzeňský Location

KAFEC Plzeňský is struggling to meet customer expectations. Use Realytics to know why

KAFEC Plzeňský Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 9
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KAFEC Plzeňský Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 20
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KAFEC Plzeňský Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 21
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KAFEC Plzeňský Transport Accessibility

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 10
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KAFEC Plzeňský Place

KAFEC Plzeňský is one of the most promising brand to delight customers. Use Realytics to know more

KAFEC Plzeňský Atmosphere and Décor

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 21
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KAFEC Plzeňský Cleanliness and Hygiene

Apr '23Mar '24

Czechia

KAFEC Plzeňský is struggling to meet customer expectations, with a 3% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 75% last year to 72% this year.

Satisfaction Score

72%
3pp

Aspect Rank

1 of 19
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KAFEC Plzeňský Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

11 of 19
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KAFEC Plzeňský Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 19
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KAFEC Plzeňský Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 15
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KAFEC Plzeňský Comfort

Apr '23Mar '24

Czechia

KAFEC Plzeňský is losing its edge, with a noticeable decrease in guest satisfaction in Comfort aspect, down from 88% last year to 77% this year.

Satisfaction Score

77%
11pp

Aspect Rank

1 of 21
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KAFEC Plzeňský Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 19
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KAFEC Plzeňský Dining Area

Apr '23Mar '24

Czechia

KAFEC Plzeňský continues to improve, with a notable increase in customer satisfaction for their Dining Area aspect, rising from 71% to 89% this year.

Satisfaction Score

89%
18pp

Aspect Rank

2 of 21
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KAFEC Plzeňský Work and study friendly

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 9
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KAFEC Plzeňský Pricing

KAFEC Plzeňský is facing challenges in evolving its Pricing aspect, with a 4% decrease in customer satisfaction, dropping from 44% last year to 40% this year.

KAFEC Plzeňský Price

Apr '23Mar '24

Czechia

KAFEC Plzeňský is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Price aspect satisfaction score, dropping from 45% to 34% this year.

Satisfaction Score

34%
11pp

Aspect Rank

18 of 21
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KAFEC Plzeňský Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 12
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KAFEC Plzeňský Service

KAFEC Plzeňský is losing some of its appeal, with a concerning 3% decrease in satisfaction for Service dropping from 85% last year to 82% this year.

KAFEC Plzeňský Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 18
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KAFEC Plzeňský Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

11 of 18
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Satisfaction Score

Aspect Rank

8 of 21
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KAFEC Plzeňský Waiting Time

Apr '23Mar '24

Czechia

KAFEC Plzeňský has demonstrated resilience in the industry, with a 16% increase in customer satisfaction for Waiting Time rising from 40% to 56% this year.

Satisfaction Score

56%
16pp

Aspect Rank

2 of 21
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KAFEC Plzeňský Order Processing

Apr '23Mar '24

Czechia

KAFEC Plzeňský remains a consumer favourite, maintaining a consistent 60% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

2 of 20
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KAFEC Plzeňský Staff

KAFEC Plzeňský is still the go-to place for customers, as their Staff score remains high at 81%, consistent with last year's score.

KAFEC Plzeňský Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 18
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KAFEC Plzeňský Staff Friendliness

Apr '23Mar '24

Czechia

KAFEC Plzeňský is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

9 of 21
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KAFEC Plzeňský Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 19
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KAFEC Plzeňský Staff Avaliability

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 4
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KAFEC Plzeňský Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

20 of 21
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