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Reporting period: Mar '23Feb '24

Il Gusto Overview

<10 Places
Restaurant

Brand Satisfaction

82%
2pp

Country Rank

Czechia
344 of 572

Category Rank

Restaurant
230 of 383

Rating Score

4.1

Sales Power

Sales Index

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Il Gusto Brand Profile

Mar '23Feb '24

Czechia

Il Gusto has a much lower satisfaction score for its Location compared to its other aspects. However, Il Gusto has succeeded in its Place aspect, with a 94% satisfaction score.

Place
94%
8pp
Staff
86%
9pp
Service
85%
1pp
Food and Drinks
80%
1pp
Pricing
40%
3pp
Location
0%
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Il Gusto Food and Drinks

Il Gusto has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 80% this year.

Il Gusto Portion Size

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

370 of 381
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Il Gusto Food Quality

Mar '23Feb '24

Czechia

Il Gusto continues to evolve, with a 8% increase in customer satisfaction of Food Quality, climbing from 36% last year to 44% this year.

Satisfaction Score

44%
8pp

Aspect Rank

250 of 383
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Il Gusto Menu Selection

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

324 of 383
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Il Gusto Dishes

Mar '23Feb '24

Czechia

Il Gusto has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 72% this year.

Satisfaction Score

72%
1pp

Aspect Rank

268 of 383
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Il Gusto Drinks

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

327 of 382
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Il Gusto Cuisines

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

74 of 345
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Il Gusto Location

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Il Gusto Parking

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

78 of 188
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Il Gusto Conveniently Situated

Mar '23Feb '24

Czechia

Il Gusto is losing some of its appeal, with a concerning 2% decrease in satisfaction for Conveniently Situated dropping from 92% last year to 90% this year.

Satisfaction Score

90%
2pp

Aspect Rank

179 of 330
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Il Gusto Views and Surroundings

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

330 of 365
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Il Gusto Place

Il Gusto is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

156 of 383
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Il Gusto Cleanliness and Hygiene

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

276 of 374
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Il Gusto Restrooms

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

285 of 326
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Il Gusto Options for different visitors

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

278 of 362
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Il Gusto Child-Friendly Conditions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

185 of 292
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Il Gusto Comfort

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

196 of 356
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Il Gusto Venue Congestion

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

124 of 356
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Il Gusto Dining Area

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

271 of 373
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Il Gusto Pricing

Il Gusto is struggling to meet customer expectations, with a 3% decrease in satisfaction in Pricing aspect, falling from 43% last year to 40% this year.

Il Gusto Price

Mar '23Feb '24

Czechia

Il Gusto is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 43% last year to 40% this year.

Satisfaction Score

40%
3pp

Aspect Rank

351 of 383
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Il Gusto Service

Il Gusto continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 84% to 85% this year.

Il Gusto Billing and Payment

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

266 of 347
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Il Gusto Dining Options

Mar '23Feb '24

Czechia

Il Gusto remains a consumer favourite, maintaining a consistent 82% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

101 of 383
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Il Gusto Waiting Time

Mar '23Feb '24

Czechia

Il Gusto has demonstrated resilience in the industry, with a 22% increase in customer satisfaction for Waiting Time rising from 28% to 50% this year.

Satisfaction Score

50%
22pp

Aspect Rank

135 of 382
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Il Gusto Order Processing

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

291 of 383
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Il Gusto Staff

Il Gusto has shown an increase in Staff, with a jump from 77% last year to an impressive 86% this year.

Il Gusto Staff Competence

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

220 of 357
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Satisfaction Score

Aspect Rank

131 of 383
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Il Gusto Staff Attentiveness

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

257 of 368
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Il Gusto Staff Members

Mar '23Feb '24

Czechia

Il Gusto continues to evolve, with a 4% increase in customer satisfaction of Staff Members, climbing from 71% last year to 75% this year.

Satisfaction Score

75%
4pp

Aspect Rank

77 of 383
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