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Reporting period: Aug '23Jul '24

Gran Fierro Overview

<10 Places
Restaurant

Brand Satisfaction

85%
1pp

Country Rank

Czechia
289 of 569

Category Rank

Restaurant
172 of 350

Rating Score

4.3

Sales Power

Sales Index

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Gran Fierro Brand Profile

Aug '23Jul '24

Czechia

Gran Fierro has a much lower satisfaction score for its Pricing compared to its other aspects. However, Gran Fierro has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.

Food and Drinks
88%
2pp
Service
85%
Place
82%
1pp
Staff
78%
7pp
Pricing
50%
1pp
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Gran Fierro Satisfaction Trend

Feb '24Jul '24

Czechia

Gran Fierro's brand satisfaction has decreased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Gran Fierro Food and Drinks

Gran Fierro is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 90% last year to 88% this year.

Gran Fierro Portion Size

Aug '23Jul '24

Czechia

Gran Fierro remains a consumer favourite, maintaining a consistent 83% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

177 of 344
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Gran Fierro Food Quality

Aug '23Jul '24

Czechia

Gran Fierro is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 74% last year to 67% this year.

Satisfaction Score

67%
7pp

Aspect Rank

131 of 350
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Gran Fierro Menu Selection

Aug '23Jul '24

Czechia

Gran Fierro is still the go-to place for customers, as their Menu Selection score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

225 of 350
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Gran Fierro Dishes

Aug '23Jul '24

Czechia

Gran Fierro remains a consumer favourite, maintaining a consistent 89% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

58 of 350
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Gran Fierro Drinks

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

143 of 349
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Gran Fierro Place

Gran Fierro is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 83% last year to 82% this year.

Gran Fierro Atmosphere and Décor

Aug '23Jul '24

Czechia

Gran Fierro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

135 of 350
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Gran Fierro Cleanliness and Hygiene

Aug '23Jul '24

Czechia

Gran Fierro is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

283 of 343
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Gran Fierro Restrooms

Aug '23Jul '24

Czechia

Gran Fierro remains a consumer favourite, maintaining a consistent 50% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

190 of 304
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Gran Fierro Options for different visitors

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

144 of 328
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Gran Fierro Comfort

Aug '23Jul '24

Czechia

Use Realytics to know more about Gran Fierrolink

Satisfaction Score

Aspect Rank

297 of 335
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Gran Fierro Venue Congestion

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

250 of 322
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Gran Fierro Dining Area

Aug '23Jul '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 340
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Gran Fierro Pricing

Gran Fierro has shown an increase in Pricing, with a jump from 49% last year to an impressive 50% this year.

Gran Fierro Price

Aug '23Jul '24

Czechia

Gran Fierro continues to evolve, with a 1% increase in customer satisfaction of Price, climbing from 49% last year to 50% this year.

Satisfaction Score

50%
1pp

Aspect Rank

286 of 350
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Gran Fierro Service

Gran Fierro is still the go-to place for customers, as their Service score remains high at 85%, consistent with last year's score.

Gran Fierro Billing and Payment

Aug '23Jul '24

Czechia

Use Realytics to know more about Gran Fierrolink

Satisfaction Score

Aspect Rank

79 of 307
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Satisfaction Score

Aspect Rank

135 of 349
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Gran Fierro Waiting Time

Aug '23Jul '24

Czechia

Gran Fierro remains a consumer favourite, maintaining a consistent 60% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

193 of 350
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Gran Fierro Order Processing

Aug '23Jul '24

Czechia

Gran Fierro is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

232 of 349
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Gran Fierro Staff

Gran Fierro is facing challenges in evolving its Staff aspect, with a 7% decrease in customer satisfaction, dropping from 85% last year to 78% this year.

Gran Fierro Staff Competence

Aug '23Jul '24

Czechia

Gran Fierro remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

230 of 329
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Gran Fierro Staff Friendliness

Aug '23Jul '24

Czechia

Gran Fierro is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Staff Friendliness aspect satisfaction score, dropping from 92% to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

165 of 350
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Gran Fierro Staff Attentiveness

Aug '23Jul '24

Czechia

Gran Fierro is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff Attentiveness dropping from 81% last year to 78% this year.

Satisfaction Score

78%
3pp

Aspect Rank

195 of 340
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Gran Fierro Staff Members

Aug '23Jul '24

Czechia

Gran Fierro is struggling to meet customer expectations, with a 17% decrease in satisfaction in Staff Members aspect, falling from 67% last year to 50% this year.

Satisfaction Score

50%
17pp

Aspect Rank

266 of 350
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