Globus Brand Profile
Jul '23 — Jun '24
Czechia
Globus has a much lower satisfaction score for its Staff compared to its other aspects. However, Globus has succeeded in its Pricing aspect, with a 83% satisfaction score.
Globus Satisfaction Trend
Jan '24 — Jun '24
Czechia
Globus's brand satisfaction has increased compared to previous month and now stands at 61%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Globus Food and Drinks
Globus is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 64% last year to 59% this year.
Globus Food Quality
Jul '23 — Jun '24
Czechia
Globus is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 36% last year to 31% this year.
Satisfaction Score
Aspect Rank
Globus Menu Selection
Jul '23 — Jun '24
Czechia
Satisfaction Score
Aspect Rank
Globus Dishes
Jul '23 — Jun '24
Czechia
Globus is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 59% last year to 52% this year.
Satisfaction Score
Aspect Rank
Globus Drinks
Jul '23 — Jun '24
Czechia
Globus remains a consumer favourite, maintaining a consistent 68% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Globus Place
Globus has shown an increase in Place, with a jump from 55% last year to an impressive 60% this year.
Globus Dining Area
Jul '23 — Jun '24
Czechia
Globus is still the go-to place for customers, as their Dining Area score remains high at 68%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Globus Pricing
Globus remains a consumer favourite, maintaining a consistent 83% satisfaction score in Pricing aspect for both this year and last year.
Globus Price
Jul '23 — Jun '24
Czechia
Globus is still the go-to place for customers, as their Price score remains high at 82%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Globus Service
Globus continues to evolve, with a 5% increase in customer satisfaction of Service, climbing from 55% last year to 60% this year.
Globus Dining Options
Jul '23 — Jun '24
Czechia
Globus is facing challenges in evolving its Dining Options aspect, with a 7% decrease in customer satisfaction, dropping from 78% last year to 71% this year.
Satisfaction Score
Aspect Rank
Globus Waiting Time
Jul '23 — Jun '24
Czechia
Globus has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 49% last year to an 53% this year.
Satisfaction Score
Aspect Rank
Globus Staff
Globus is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Staff aspect satisfaction score, dropping from 53% to 39% this year.
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