Globus Brand Profile
Aug '23 — Jul '24
Czechia
Globus has a much lower satisfaction score for its Staff compared to its other aspects. However, Globus has succeeded in its Pricing aspect, with a 82% satisfaction score.
Globus Satisfaction Trend
Feb '24 — Jul '24
Czechia
Globus's brand satisfaction has increased compared to previous month and now stands at 57%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Globus Food and Drinks
Globus is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 63% last year to 58% this year.
Globus Portion Size
Aug '23 — Jul '24
Czechia
Globus remains a consumer favourite, maintaining a consistent 88% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
Globus Food Quality
Aug '23 — Jul '24
Czechia
Globus is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 35% last year to 33% this year.
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Aspect Rank
Globus Menu Selection
Aug '23 — Jul '24
Czechia
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Aspect Rank
Globus Dishes
Aug '23 — Jul '24
Czechia
Globus is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 61% last year to 50% this year.
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Aspect Rank
Globus Drinks
Aug '23 — Jul '24
Czechia
Globus is facing challenges in evolving its Drinks aspect, with a 3% decrease in customer satisfaction, dropping from 71% last year to 68% this year.
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Globus Place
Globus has shown an increase in Place, with a jump from 53% last year to an impressive 60% this year.
Globus Atmosphere and Décor
Aug '23 — Jul '24
Czechia
Globus is still the go-to place for customers, as their Atmosphere and Décor score remains high at 77%, consistent with last year's score.
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Aspect Rank
Globus Cleanliness and Hygiene
Aug '23 — Jul '24
Czechia
Globus continues to evolve, with a 12% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 46% last year to 58% this year.
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Aspect Rank
Globus Restrooms
Aug '23 — Jul '24
Czechia
Globus remains a consumer favourite, maintaining a consistent 50% satisfaction score in Restrooms aspect for both this year and last year.
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Aspect Rank
Globus Options for different visitors
Aug '23 — Jul '24
Czechia
Globus is still the go-to place for customers, as their Options for different visitors score remains high at 80%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Globus Child-Friendly Conditions
Aug '23 — Jul '24
Czechia
Globus remains a consumer favourite, maintaining a consistent 50% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
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Globus Dining Area
Aug '23 — Jul '24
Czechia
Globus has successfully improved guest experience, as their "Dining Area" satisfaction score jumped from 62% last year to an 69% this year.
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Aspect Rank
Globus Pricing
Globus is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Pricing aspect satisfaction score, dropping from 85% to 82% this year.
Globus Price
Aug '23 — Jul '24
Czechia
Globus is losing some of its appeal, with a concerning 3% decrease in satisfaction for Price dropping from 85% last year to 82% this year.
Satisfaction Score
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Globus Service
Globus is struggling to meet customer expectations, with a 3% decrease in satisfaction in Service aspect, falling from 59% last year to 56% this year.
Globus Billing and Payment
Aug '23 — Jul '24
Czechia
Globus is still the go-to place for customers, as their Billing and Payment score remains high at 67%, consistent with last year's score.
Satisfaction Score
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Globus Dining Options
Aug '23 — Jul '24
Czechia
Globus is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 78% last year to 66% this year.
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Globus Waiting Time
Aug '23 — Jul '24
Czechia
Globus continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 49% to 53% this year.
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Aspect Rank
Globus Order Processing
Aug '23 — Jul '24
Czechia
Globus remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.
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Aspect Rank
Globus Staff
Globus is facing challenges in evolving its Staff aspect, with a 14% decrease in customer satisfaction, dropping from 53% last year to 39% this year.
Globus Staff Competence
Aug '23 — Jul '24
Czechia
Globus is still the go-to place for customers, as their Staff Competence score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Globus Staff Friendliness
Aug '23 — Jul '24
Czechia
Globus remains a consumer favourite, maintaining a consistent 57% satisfaction score in Staff Friendliness aspect for both this year and last year.
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Globus Staff Members
Aug '23 — Jul '24
Czechia
Globus is still the go-to place for customers, as their Staff Members score remains high at 33%, consistent with last year's score.
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Aspect Rank
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