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Reporting period: Mar '23Feb '24

CrossCafe Riegrova Overview

10-100 Places
Bistro

Brand Satisfaction

76%
3pp

Country Rank

Czechia
16 of 34

Category Rank

Bistro
2 of 2

Rating Score

3.7

Sales Power

Sales Index

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CrossCafe Riegrova Brand Profile

Mar '23Feb '24

Czechia

CrossCafe Riegrova has a much lower satisfaction score for its Pricing compared to its other aspects. However, CrossCafe Riegrova has succeeded in its Location aspect, with a 94% satisfaction score.

Location
94%
7pp
Place
84%
Food and Drinks
82%
2pp
Staff
66%
10pp
Service
66%
6pp
Pricing
47%
3pp
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CrossCafe Riegrova Food and Drinks

CrossCafe Riegrova is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 84% last year to 82% this year.

CrossCafe Riegrova Portion Size

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Food Quality

Mar '23Feb '24

Czechia

CrossCafe Riegrova is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 40% last year to 33% this year.

Satisfaction Score

33%
7pp

Aspect Rank

2 of 2
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CrossCafe Riegrova Menu Selection

Mar '23Feb '24

Czechia

CrossCafe Riegrova is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 92% last year to 84% this year.

Satisfaction Score

84%
8pp

Aspect Rank

1 of 2
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CrossCafe Riegrova Dishes

Mar '23Feb '24

Czechia

CrossCafe Riegrova remains a consumer favourite, maintaining a consistent 89% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

1 of 2
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CrossCafe Riegrova Drinks

Mar '23Feb '24

Czechia

CrossCafe Riegrova is facing challenges in evolving its Drinks aspect, with a 1% decrease in customer satisfaction, dropping from 83% last year to 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

1 of 2
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CrossCafe Riegrova Location

CrossCafe Riegrova is one of the most promising brand to delight customers. Use Realytics to know more

CrossCafe Riegrova Parking

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 1
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CrossCafe Riegrova Conveniently Situated

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Views and Surroundings

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 2
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CrossCafe Riegrova Ease to Find

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 1
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CrossCafe Riegrova Transport Accessibility

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Place

CrossCafe Riegrova is still the go-to place for customers, as their Place score remains high at 84%, consistent with last year's score.

CrossCafe Riegrova Atmosphere and Décor

Mar '23Feb '24

Czechia

CrossCafe Riegrova is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 2
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CrossCafe Riegrova Cleanliness and Hygiene

Mar '23Feb '24

Czechia

CrossCafe Riegrova has shown an increase in Cleanliness and Hygiene, with a jump from 53% last year to an impressive 66% this year.

Satisfaction Score

66%
13pp

Aspect Rank

1 of 2
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CrossCafe Riegrova Restrooms

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Options for different visitors

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 2
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CrossCafe Riegrova Child-Friendly Conditions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 2
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CrossCafe Riegrova Comfort

Mar '23Feb '24

Czechia

CrossCafe Riegrova remains a consumer favourite, maintaining a consistent 81% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

81%

Aspect Rank

1 of 2
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CrossCafe Riegrova Venue Congestion

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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Satisfaction Score

Aspect Rank

1 of 2
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CrossCafe Riegrova Work and study friendly

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Pricing

CrossCafe Riegrova continues to evolve, with a 3% increase in customer satisfaction of Pricing, climbing from 44% last year to 47% this year.

CrossCafe Riegrova Price

Mar '23Feb '24

Czechia

CrossCafe Riegrova has successfully improved guest experience, as their "Price" satisfaction score jumped from 44% last year to an 46% this year.

Satisfaction Score

46%
2pp

Aspect Rank

2 of 2
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CrossCafe Riegrova Promotions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Service

CrossCafe Riegrova is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Service aspect satisfaction score, dropping from 72% to 66% this year.

CrossCafe Riegrova Billing and Payment

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Opening Hours

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 2
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CrossCafe Riegrova Dining Options

Mar '23Feb '24

Czechia

CrossCafe Riegrova is losing some of its appeal, with a concerning 12% decrease in satisfaction for Dining Options dropping from 89% last year to 77% this year.

Satisfaction Score

77%
12pp

Aspect Rank

2 of 2
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CrossCafe Riegrova Waiting Time

Mar '23Feb '24

Czechia

CrossCafe Riegrova is struggling to meet customer expectations, with a 2% decrease in satisfaction in Waiting Time aspect, falling from 45% last year to 43% this year.

Satisfaction Score

43%
2pp

Aspect Rank

2 of 2
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CrossCafe Riegrova Order Processing

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Staff

CrossCafe Riegrova is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 76% last year to 66% this year.

CrossCafe Riegrova Staff Competence

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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CrossCafe Riegrova Staff Friendliness

Mar '23Feb '24

Czechia

CrossCafe Riegrova is facing challenges in evolving its Staff Friendliness aspect, with a 4% decrease in customer satisfaction, dropping from 83% last year to 79% this year.

Satisfaction Score

79%
4pp

Aspect Rank

1 of 2
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CrossCafe Riegrova Staff Attentiveness

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 2
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CrossCafe Riegrova Staff Avaliability

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 1
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CrossCafe Riegrova Staff Members

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 2
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