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Reporting period: Apr '23Mar '24

Crème de la Crème Overview

<10 Places
Coffee Shop

Brand Satisfaction

88%
1pp

Country Rank

Czechia
150 of 595

Category Rank

Coffee Shop
6 of 21

Rating Score

4.6

Sales Power

Sales Index

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Crème de la Crème Brand Profile

Apr '23Mar '24

Czechia

Crème de la Crème has a much lower satisfaction score for its Location compared to its other aspects. However, Crème de la Crème has succeeded in its Food and Drinks aspect, with a 93% satisfaction score.

Food and Drinks
93%
1pp
Staff
85%
2pp
Place
82%
4pp
Service
70%
2pp
Pricing
69%
1pp
Location
0%
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Crème de la Crème Food and Drinks

Crème de la Crème is struggling to meet customer expectations. Use Realytics to know why

Crème de la Crème Portion Size

Apr '23Mar '24

Czechia

Crème de la Crème is losing some of its appeal, with a concerning 5% decrease in satisfaction for Portion Size dropping from 79% last year to 74% this year.

Satisfaction Score

74%
5pp

Aspect Rank

2 of 21
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Crème de la Crème Food Quality

Apr '23Mar '24

Czechia

Crème de la Crème is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 65% last year to 52% this year.

Satisfaction Score

52%
13pp

Aspect Rank

11 of 21
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Satisfaction Score

Aspect Rank

6 of 21
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Crème de la Crème Dishes

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

3 of 21
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Satisfaction Score

Aspect Rank

4 of 21
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Crème de la Crème Cuisines

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 11
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Crème de la Crème Location

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Crème de la Crème Parking

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 9
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Crème de la Crème Conveniently Situated

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 20
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Crème de la Crème Views and Surroundings

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 21
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Crème de la Crème Ease to Find

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 3
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Crème de la Crème Transport Accessibility

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 10
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Crème de la Crème Place

Crème de la Crème has shown an increase in Place, with a jump from 78% last year to an impressive 82% this year.

Satisfaction Score

Aspect Rank

14 of 21
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Crème de la Crème Cleanliness and Hygiene

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

15 of 19
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Crème de la Crème Restrooms

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 19
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Crème de la Crème Options for different visitors

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 19
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Crème de la Crème Child-Friendly Conditions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

11 of 15
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Crème de la Crème Comfort

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

9 of 21
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Crème de la Crème Venue Congestion

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

5 of 19
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Crème de la Crème Dining Area

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 21
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Crème de la Crème Pricing

Crème de la Crème is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 70% last year to 69% this year.

Crème de la Crème Price

Apr '23Mar '24

Czechia

Crème de la Crème is facing challenges in evolving its Price aspect, with a 1% decrease in customer satisfaction, dropping from 70% last year to 69% this year.

Satisfaction Score

69%
1pp

Aspect Rank

9 of 21
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Crème de la Crème Promotions

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

7 of 12
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Crème de la Crème Service

Crème de la Crème continues to evolve, with a 2% increase in customer satisfaction of Service, climbing from 68% last year to 70% this year.

Crème de la Crème Billing and Payment

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

8 of 18
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Crème de la Crème Opening Hours

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 18
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Crème de la Crème Dining Options

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 21
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Crème de la Crème Waiting Time

Apr '23Mar '24

Czechia

Crème de la Crème has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 54% last year to an 59% this year.

Satisfaction Score

59%
5pp

Aspect Rank

1 of 21
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Crème de la Crème Order Processing

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 20
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Crème de la Crème Staff

Crème de la Crème is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff aspect satisfaction score, dropping from 87% to 85% this year.

Crème de la Crème Staff Competence

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

11 of 18
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Crème de la Crème Staff Friendliness

Apr '23Mar '24

Czechia

Crème de la Crème is losing some of its appeal, with a concerning 10% decrease in satisfaction for Staff Friendliness dropping from 93% last year to 83% this year.

Satisfaction Score

83%
10pp

Aspect Rank

15 of 21
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Crème de la Crème Staff Attentiveness

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

12 of 19
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Crème de la Crème Staff Members

Apr '23Mar '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 21
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