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Reporting period: Mar '23Feb '24

Choco Café Overview

<10 Places
Cafe

Brand Satisfaction

87%
6pp

Country Rank

Czechia
201 of 572

Category Rank

Cafe
8 of 27

Rating Score

4.6

Sales Power

Sales Index

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Choco Café Brand Profile

Mar '23Feb '24

Czechia

Choco Café has a much lower satisfaction score for its Location compared to its other aspects. However, Choco Café has succeeded in its Food and Drinks aspect, with a 94% satisfaction score.

Food and Drinks
94%
Place
84%
7pp
Pricing
75%
16pp
Staff
71%
24pp
Service
63%
23pp
Location
0%
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Choco Café Food and Drinks

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Choco Café Portion Size

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 23
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Choco Café Food Quality

Mar '23Feb '24

Czechia

Choco Café is losing some of its appeal, with a concerning 18% decrease in satisfaction for Food Quality dropping from 75% last year to 57% this year.

Satisfaction Score

57%
18pp

Aspect Rank

11 of 27
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Satisfaction Score

Aspect Rank

3 of 27
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Satisfaction Score

Aspect Rank

2 of 27
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Satisfaction Score

Aspect Rank

9 of 27
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Choco Café Location

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Choco Café Parking

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 14
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Choco Café Conveniently Situated

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 25
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Choco Café Views and Surroundings

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 26
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Choco Café Place

Choco Café is struggling to meet customer expectations, with a 7% decrease in satisfaction in Place aspect, falling from 91% last year to 84% this year.

Choco Café Atmosphere and Décor

Mar '23Feb '24

Czechia

Choco Café is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

12 of 27
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Choco Café Cleanliness and Hygiene

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 25
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Choco Café Restrooms

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 25
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Choco Café Options for different visitors

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

2 of 25
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Choco Café Child-Friendly Conditions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 23
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Choco Café Comfort

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

3 of 27
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Choco Café Venue Congestion

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

10 of 27
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Choco Café Dining Area

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

19 of 27
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Choco Café Work and study friendly

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 19
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Choco Café Pricing

Choco Café is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 91% last year to 75% this year.

Choco Café Price

Mar '23Feb '24

Czechia

Choco Café is facing challenges in evolving its Price aspect, with a 17% decrease in customer satisfaction, dropping from 91% last year to 74% this year.

Satisfaction Score

74%
17pp

Aspect Rank

7 of 27
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Choco Café Promotions

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

5 of 15
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Choco Café Service

Choco Café is facing challenges in maintaining its customer experience, with a noticeable 23% decrease in their Service aspect satisfaction score, dropping from 86% to 63% this year.

Choco Café Billing and Payment

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

6 of 25
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Choco Café Opening Hours

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

13 of 15
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Choco Café Dining Options

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 27
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Choco Café Online Facilities

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

1 of 1
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Choco Café Waiting Time

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

18 of 27
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Choco Café Order Processing

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

20 of 27
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Choco Café Staff

Choco Café is losing some of its appeal, with a concerning 24% decrease in satisfaction for Staff dropping from 95% last year to 71% this year.

Choco Café Staff Competence

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

16 of 25
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Choco Café Staff Friendliness

Mar '23Feb '24

Czechia

Choco Café is struggling to meet customer expectations, with a 34% decrease in satisfaction in Staff Friendliness aspect, falling from 95% last year to 61% this year.

Satisfaction Score

61%
34pp

Aspect Rank

17 of 27
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Choco Café Staff Attentiveness

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

4 of 26
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Choco Café Staff Members

Mar '23Feb '24

Czechia

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Satisfaction Score

Aspect Rank

14 of 27
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