Choco Café Overview

Sales Index

Choco Café is struggling to meet customer expectations. Use Realytics to know why

Choco Café Brand Profile

Aug '23 — Jul '24

Czechia

Choco Café has a much lower satisfaction score for its Staff compared to its other aspects. However, Choco Café has succeeded in its Food and Drinks aspect, with a 95% satisfaction score.

Food and Drinks

95%

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2pp

Place

85%

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4pp

Pricing

80%

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10pp

Service

70%

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5pp

Staff

70%

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18pp

Choco Café Satisfaction Trend

Feb '24 — Jul '24

Czechia

Choco Café's brand satisfaction remains unchanged compared to the previous month and continues to stand at 100%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

Choco Café Food and Drinks

Choco Café is one of the most promising brand to delight customers. Use Realytics to know more

Choco Café Portion Size

Aug '23 — Jul '24

Czechia

Choco Café remains a consumer favourite, maintaining a consistent 75% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

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16 of 26

Choco Café Food Quality

Aug '23 — Jul '24

Czechia

Choco Café has shown an increase in Food Quality, with a jump from 56% last year to an impressive 67% this year.

Satisfaction Score

67%

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11pp

Aspect Rank

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4 of 28

Choco Café Menu Selection

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

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13 of 28

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Choco Café is one of the most promising brand to delight customers. Use Realytics to know more

Choco Café Dishes

Aug '23 — Jul '24

Czechia

Satisfaction Score

Choco Café is one of the most promising brand to delight customers. Use Realytics to know more

Aspect Rank

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Choco Café Drinks

Aug '23 — Jul '24

Czechia

Satisfaction Score

Analyze 148 Food and Drinks Aspects

Aspect Rank

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Choco Café Place

Choco Café is losing some of its appeal, with a concerning 4% decrease in satisfaction for Place dropping from 89% last year to 85% this year.

Choco Café Atmosphere and Décor

Aug '23 — Jul '24

Czechia

Choco Café is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

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17 of 28

Choco Café Cleanliness and Hygiene

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

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3 of 28

Choco Café Restrooms

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

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3 of 26

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Choco Café Options for different visitors

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

3 of 27

Choco Café Child-Friendly Conditions

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

▼

5 of 22

Choco Café Comfort

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

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2 of 28

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Choco Café Venue Congestion

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

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18 of 26

Choco Café Dining Area

Aug '23 — Jul '24

Czechia

Choco Café is still the go-to place for customers, as their Dining Area score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

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15 of 27

Choco Café Work and study friendly

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

3 of 14

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Analyze 55 Place Aspects

Choco Café Pricing

Choco Café is struggling to meet customer expectations, with a 10% decrease in satisfaction in Pricing aspect, falling from 90% last year to 80% this year.

Choco Café Price

Aug '23 — Jul '24

Czechia

Choco Café is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 91% last year to 79% this year.

Satisfaction Score

79%

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12pp

Aspect Rank

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10 of 28

Choco Café Promotions

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

3 of 14

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Analyze 6 Pricing Aspects

Choco Café Service

Choco Café is facing challenges in evolving its Service aspect, with a 5% decrease in customer satisfaction, dropping from 75% last year to 70% this year.

Choco Café Opening Hours

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

11 of 18

Choco Café Dining Options

Aug '23 — Jul '24

Czechia

Choco Café remains a consumer favourite, maintaining a consistent 83% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

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21 of 28

Choco Café Waiting Time

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

▼

25 of 28

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Analyze 40 Service Aspects

Choco Café Order Processing

Aug '23 — Jul '24

Czechia

Choco Café is still the go-to place for customers, as their Order Processing score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

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15 of 28

Choco Café Staff

Choco Café is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Staff aspect satisfaction score, dropping from 88% to 70% this year.

Choco Café Staff Competence

Aug '23 — Jul '24

Czechia

Satisfaction Score

Aspect Rank

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7 of 23

Choco Café Staff Friendliness

Aug '23 — Jul '24

Czechia

Choco Café is losing some of its appeal, with a concerning 20% decrease in satisfaction for Staff Friendliness dropping from 84% last year to 64% this year.

Satisfaction Score

64%

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20pp

Aspect Rank

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24 of 28

Choco Café Staff Attentiveness

Aug '23 — Jul '24

Czechia

Choco Café remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

▼

17 of 26

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